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  • Blog

    ServiceNow: Dynamic Inbound Action Email Parsing

    Challenges with Existing Platform Capabilities If you have worked with ServiceNow before, then chances are you are familiar with the out-of-box system property that can discard any text below a specific message in a reply body (glide.pop3.reply_separators). This typically is the ideal solution for organizations that are smaller in size and have a repeatable process…

    Michael Dugan
  • Blog

    Default Outlook Meeting Lengths to 25 minutes and 50 minutes

    This has been spoken of in various places over the last year, but I wanted to reinforce a simple change to your Outlook that will make your and your co-worker’s lives better. We often forget that we need time between meetings, especially when every meeting is a video conference. I was recently in 8 back-to-back…

    Nathan Lasnoski
  • Blog

    Alternant routing on a 404 with AudioCodes

    I recently wanted to do are route based on a user not found. I have Teams Direct Routing migration from Cisco. If a user doesnt exist in Teams, I want the call to go to Cisco while we are migrating users. Here are the steps to put in a reroute, or failover to another IP group.…

    Concurrency, Inc.
  • Blog

    Disable Voicemail transcription for select users in Microsoft Teams

    First need to create the new policy. https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinevoicemailpolicy?view=skype-ps From there you can “grant” users the new policy. https://docs.microsoft.com/en-us/powershell/module/skype/grant-csonlinevoicemailpolicy?view=skype-ps Modify an already existing Policy. https://docs.microsoft.com/en-us/powershell/module/skype/set-csonlinevoicemailpolicy?view=skype-ps To add a list of users we can use a recursive script to run through a txt file Putting a txt file in the same location that you run the script…

    Concurrency, Inc.
  • Blog

    Microsoft Teams with on Prem Exchange

    With most Orgs working in this work from home pandemic the need for more collab is very High. I wanted to give some input in to the topic sounding using Microsoft Teams and what your organization needs to get Teams deployed fast. Scenario 1: On Prem Exchange, Skype for Business. SharePoint Online  In this scenario there will…

    Concurrency
  • Blog

    Checking for Phone plan licenses for Microsoft Teams users

    I had to find if users had a phone system licenses in order to assign them a direct routing number. Phone system Licenses = MCOEV When working with Direct Routing, the user cannot have Calling Plan Licenses installed for the accounts. MCOPSTN2, MCOPSTN1 and MCOPSTN5 If the user has for an example ENTERPRISEPREMIUM This includes phone system so no need…

    Concurrency
  • Blog

    Azure Function Published with Azure DevOps is missing .python_packages

    I was publishing an Azure Function with Azure DevOps vs. deploying with VS Code and was finding the function was failing because the .python_packages folder was missing. Reviewing the build code the standard python package was populated with “pip install -r requirements.txt”, which was working on my local client to ensure the published environment included the necessary packages.…

    Nathan Lasnoski
  • Blog

    Running the Data Migration Assistant – Part Two – PowerShell

    In the previous post, I introduced the Data Migration Assistant (DMA) from Microsoft.  In this post I will introduce PowerShell modules from Microsoft that can be used to run the DMA against an inventory of instances and databases. A .zip file containing the PowerShell modules can be downloaded from this page.  Once the modules are downloaded…

    Concurrency, Inc.
  • Blog

    5 Disciplines of Cloud Governance

    The best organizations are ones that balance growth mindset in the cloud with effective cloud governance. The growth mindset is the company challenging itself, its previous assumptions, it’s understanding of what the future looks like. The partner is governance that accelerates the transformation while ensuring protection and responsibility. The goal of cloud governance is not…

    Nathan Lasnoski