ACHIEVING EXCELLENCE WE ENHANCE YOUR PROGRESS WITH AI AND GPTcapabilities for optimal processes and business results. Automate Optimize Transform Menu Solutions Automate Optimize Transform Innovation is the root of progress for successful organizations. Growth is not an outcome of sticking with the status quo. We pursue opportunities to give you an edge with artificial intelligence and generative pre-trained transformers (GPT) for true transformation.GET STRUCTURED FOR GROWTH Supply Chain Optimization We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing Automation Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability Visibility Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic Optimization Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service Optimization Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to Action Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive Maintenance Proactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Supply Chain Optimization Processing Automation Sustainability Visibility Logistic Optimization Customer Service Optimization Order Status to Action Smart Warehouse Predictive Maintenance Supply Chain OptimizationWe use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing AutomationNot all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability VisibilityCut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic OptimizationOur application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service OptimizationConcurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to ActionOur clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart WarehouseConcurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive MaintenanceProactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Supply Chain OptimizationConcurrency’s supply chain capabilities save clients 20-40% in typical inventory planning. That’s because our artificial intelligence predicts demand and its tie to necessary inventory and location with greater certainty. Want to put the right amount of product, storage, and labor in the right places? Work with us to optimize outcomes for greater return on capital that you can reinvest in other profit centers. Processing AutomationConcurrency AI experts will supplement your highly skilled teams to turn 100% manual processes to 90% automated—while improving data analysis and interpretation for your customers. We’ll apply artificial intelligence for solutions that were never possible with RPA alone, extracting from various sources and compiling it in a system so you make the best business decisions with your customers. Sustainability VisibilityConcurrency puts Microsoft’s sustainability model into action to simultaneously improve our clients’ ecological impact and business efficiency. What’s good for the environment is good for revenue and the bottom line—learn how to reduce emissions, manage energy sources, and address waste through data to hit your sustainability goals. Logistic OptimizationTraditional, manual systems don’t always catch abnormal network behavior—which includes potential threats to security and on-time delivery. Countless events contribute to network bottlenecks, too many for even large teams of technicians to catch. We deliver gains through non-intuitive prediction and even situational modeling for events. CUSTOMER SERVICE REQUEST AIThere’s a lot at stake for every one of your customers. Managing their requests demands speed, accuracy, and clarity. Well-implemented automation that escalates to human parties when needed aids customer service agents to answer questions faster while reducing costs as it references source data with precision. We’ll help your organization plan and optimize solutions to serve 10x the number of end consumers with satisfying, asynchronous experiences that grow your business. Order Status to ActionThe supply chain is complex—more complex every day. Yours is no exception. We use AI to give clients comprehensive prediction from order status to delivery for even the most tangled supply chains. Our experts will help you conquer intricate challenges from configuration modeling to sourcing to delivery, while gaining visibility—and certainty—throughout your entire process. Smart WarehouseOur end-to-end, cloud-based machine learning models easily handle pain points with live data for your business with stunning accuracy. Save money and mitigate mistakes with insights that add real value in real time so you facilitate more productivity from the same floor. Predictive MaintenanceMachine failures and production downtime are costly. Concurrency’s framework uses artificial intelligence to predict failure rates of scaled equipment, fusing off-the-shelf interfaces with operational technology platforms. Our clients experience more uptime in manufacturing environments with effective prediction and engagement. Concurrency helps focus on that solutions that add value. As we look to continue to grow digital transformation journey, Concurrency helps us see the new things that are out there and brings to light new solutions to help us move forward.Scott Stratil | Alta ResourcesCase Studies 01 Medical Service Organization Replaces MSP with In-House IT Infrastructure 02 Wisconsin-based Healthcare Administration Company Plans Cloud Migration with Azure Engagement Assessment 03 Global CPG Advisors Emboldened by Concurrency Leadership During Merger 04 Transforming Security Incident Response using ServiceNow, Splunk, and Phantom Integration 05 Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB Implementation 06 ServiceNow Service Model Automation Transformation with Concurrency01Medical Service Organization Replaces MSP with In-House IT InfrastructureConcurrency built a custom, Azure-based in-house IT infrastructure to replace the organization’s paid third-party IT provider, a Managed Service Provider (MSP), which couldn’t scale with the organization’s rapid growth-based business model. The new infrastructure is malleable enough to evolve alongside the company’s needs, increasing efficiency and adding significant, long-term ROI. View Details02Wisconsin-based Healthcare Administration Company Plans Cloud Migration with Azure Engagement AssessmentA Wisconsin-based healthcare administration company partnered with Concurrency for an Azure migration project funded by Microsoft. The project involves a detailed assessment of their current infrastructure and plans for a full migration to Azure, including application architecture analysis. The client is now well-prepared to kick off the Azure migration process, with the initial phase already underway with Concurrency. View Details03Global CPG Advisors Emboldened by Concurrency Leadership During MergerMalissa Salzinger, an Account Executive at Concurrency, was able to complete Phase 2.1 of a large-scale merger between two Consumer Product Goods (CPG) advisors in half as much time as anticipated at the request of the clients. She did so by betting on her team’s ability to adapt to the new M&A deal timeline and tirelessly coordinating talent across companies, time zones, and even continents. The secret to her success? Malissa kept her eye on one critical metric throughout: Customer satisfaction. That meant reducing strain on existing employees, maintaining technical support, and otherwise ensuring the process was as painless as possible. View Details04Transforming Security Incident Response using ServiceNow, Splunk, and Phantom IntegrationBy implementing ServiceNow Security Incident Response integrated with Splunk and Phantom, this organization successfully transformed its security incident response capabilities. The unified platform, enriched with advanced threat detection and automated response features, enabled faster response times, efficient collaboration, and strengthened cybersecurity. This ultimately helped the client safeguard sensitive financial data, maintain compliance with regulations, and preserve customer trust in an ever-evolving threat landscape. View Details05Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB ImplementationBy collaborating with Concurrency to implement ServiceNow Discovery/CMDB, this company successfully achieved its goals of improved IT operations, accurate asset management, and quicker incident response. The enhanced CMDB provides a strong foundation for detecting outages and supporting future innovations. The company is now better equipped to deliver seamless financial services to its customers while maintaining the highest standards of operational excellence. View Details06ServiceNow Service Model Automation Transformation with ConcurrencyThis partnership with Concurrency proved to be transformative. Through the implementation of a streamlined tag-based service model and the automation of client software cloning processes, the organization achieved increased operational efficiency, reduced risk, and enhanced IT service delivery. This case study underscores the importance of leveraging expertise and advanced automation solutions to drive digital transformation and improve business outcomes. View Details Previous Next Blog Tech Talks with Nathan Lasnoski Where do off-the-shelf AI content safety systems fit into the picture? September 26, 2024 Nathan Lasnoski Cloud Datacenter & DevOps, Mergers Divestitures & Acquisitions Embracing Hybrid Cloud Solutions for Seamless Data Integration in M&A September 11, 2024 Kurt Spitzner Tech Talks with Nathan Lasnoski Envisioning a Larger Future with the Statement “What Needs to Be True” September 6, 2024 Nathan Lasnoski