ACHIEVING EXCELLENCE WE ENHANCE YOUR PROGRESS WITH AI AND GPTcapabilities for optimal processes and business results. Automate Optimize Transform Menu Solutions Automate Optimize Transform Innovation is the root of progress for successful organizations. Growth is not an outcome of sticking with the status quo. We pursue opportunities to give you an edge with artificial intelligence and generative pre-trained transformers (GPT) for true transformation.GET STRUCTURED FOR GROWTH Supply Chain Optimization We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing Automation Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability Visibility Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic Optimization Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service Optimization Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to Action Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive Maintenance Proactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Supply Chain Optimization Processing Automation Sustainability Visibility Logistic Optimization Customer Service Optimization Order Status to Action Smart Warehouse Predictive Maintenance Supply Chain OptimizationWe use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing AutomationNot all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability VisibilityCut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic OptimizationOur application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service OptimizationConcurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to ActionOur clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart WarehouseConcurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive MaintenanceProactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Supply Chain OptimizationConcurrency’s supply chain capabilities save clients 20-40% in typical inventory planning. That’s because our artificial intelligence predicts demand and its tie to necessary inventory and location with greater certainty. Want to put the right amount of product, storage, and labor in the right places? Work with us to optimize outcomes for greater return on capital that you can reinvest in other profit centers. Processing AutomationConcurrency AI experts will supplement your highly skilled teams to turn 100% manual processes to 90% automated—while improving data analysis and interpretation for your customers. We’ll apply artificial intelligence for solutions that were never possible with RPA alone, extracting from various sources and compiling it in a system so you make the best business decisions with your customers. Sustainability VisibilityConcurrency puts Microsoft’s sustainability model into action to simultaneously improve our clients’ ecological impact and business efficiency. What’s good for the environment is good for revenue and the bottom line—learn how to reduce emissions, manage energy sources, and address waste through data to hit your sustainability goals. Logistic OptimizationTraditional, manual systems don’t always catch abnormal network behavior—which includes potential threats to security and on-time delivery. Countless events contribute to network bottlenecks, too many for even large teams of technicians to catch. We deliver gains through non-intuitive prediction and even situational modeling for events. CUSTOMER SERVICE REQUEST AIThere’s a lot at stake for every one of your customers. Managing their requests demands speed, accuracy, and clarity. Well-implemented automation that escalates to human parties when needed aids customer service agents to answer questions faster while reducing costs as it references source data with precision. We’ll help your organization plan and optimize solutions to serve 10x the number of end consumers with satisfying, asynchronous experiences that grow your business. Order Status to ActionThe supply chain is complex—more complex every day. Yours is no exception. We use AI to give clients comprehensive prediction from order status to delivery for even the most tangled supply chains. Our experts will help you conquer intricate challenges from configuration modeling to sourcing to delivery, while gaining visibility—and certainty—throughout your entire process. Smart WarehouseOur end-to-end, cloud-based machine learning models easily handle pain points with live data for your business with stunning accuracy. Save money and mitigate mistakes with insights that add real value in real time so you facilitate more productivity from the same floor. Predictive MaintenanceMachine failures and production downtime are costly. Concurrency’s framework uses artificial intelligence to predict failure rates of scaled equipment, fusing off-the-shelf interfaces with operational technology platforms. Our clients experience more uptime in manufacturing environments with effective prediction and engagement. Concurrency helps focus on that solutions that add value. As we look to continue to grow digital transformation journey, Concurrency helps us see the new things that are out there and brings to light new solutions to help us move forward.Scott Stratil | Alta ResourcesCase Studies 01 Wealth Manager Leverages Custom Dynamics 365 Applications to Deliver a Better Customer Experience 02 Global Leader in Marine Recreation Leverages Concurrency’s Digital Operations to Improve its Security Infrastructure and Employee Engagement 03 Clover Imaging Group and Concurrency Enhance Work Opportunities for People with Cognitive Disabilities 04 Concurrency Teams with Two Other Microsoft Partners on Lotus to Office 365 Migration 05 Concurrency Helps Cloud Solutions Provider—an AWS Partner—Initiate Azure Services 06 Cloud Datacenter Migration for Power and Energy Company01Wealth Manager Leverages Custom Dynamics 365 Applications to Deliver a Better Customer ExperienceThis case study explores how Concurrency collaborated with a Fortune 100 multinational financial services firm to leverage Microsoft Dynamics 365, creating a unified digital platform. The goal was to automate processes, provide advisors with better tools, and ultimately deliver a superior client experience. By standardizing operations and embracing innovative tools, the firm aimed to secure its position in the dynamic Wealth Management industry, where personalized service and efficiency are key. The adoption of Dynamics 365 streamlined data management, empowered advisors, and positioned the firm for continued growth while maintaining a high-touch approach to client service. View Details02Global Leader in Marine Recreation Leverages Concurrency’s Digital Operations to Improve its Security Infrastructure and Employee EngagementThey needed a partner that could assess and advise on real-time events within its Microsoft E5 security solution as well as other areas of the IT infrastructure, in addition to providing hands-on support in keeping the environment thriving. After consulting with Concurrency on its security roadmap and a series of small projects, the organization engaged with Concurrency’s Digital Operations team to help implement a best-in-class security platform, provide proactive support, and ensure continued agility. View Details03Clover Imaging Group and Concurrency Enhance Work Opportunities for People with Cognitive DisabilitiesTo bring the concept to reality, Clover Imaging Group partnered with Concurrency to build a mixed reality platform leveraging a multi-component, hand-attached scanner, headset and visual and audio input. The solution leverages Microsoft Azure Cognitive Services, Azure ML, Azure SQL, Azure Speech and location awareness. Conversational AI technology combined with mixed reality creates a virtual guide to help individuals with cognitive disabilities perform a job and a series of tasks that they might not otherwise be able to complete on their own. View Details04Concurrency Teams with Two Other Microsoft Partners on Lotus to Office 365 MigrationFor many years, this food manufacturing and distribution company used an on-premises Lotus Domino platform for email, calendaring, and contact management. The company recognized the software was not enabling employees to collaborate effectively. Therefore, its IT team decided to migrate the company’s communications to Microsoft Office 365. View Details05Concurrency Helps Cloud Solutions Provider—an AWS Partner—Initiate Azure ServicesFor this project, we assisted our client to establish a delivery model for a wide range of cloud solutions on the Azure platform. This particular client is an Amazon Web Services partner that had received requests from its own customers for Azure-based services. Our client decided to initiate Azure offerings, formed an internal team to lead the project, and contracted with us to provide assistance. View Details06Cloud Datacenter Migration for Power and Energy Company View Details Previous Next Blog Microsoft Driving Success Through Partnership: Concurrency’s Journey April 17, 2024 James Savage ServiceNow Streamline your Clone Operations with ServiceNow’s “Clone Admin Console” April 11, 2024 ServiceNow Did you know: ServiceNow’s GlideEncrypter API is planned for deprecation? April 5, 2024
