EXPERIENCE TRANSFORMATIVE RESULTS 

WHERE DO YOU TURN TO CREATE NEW VALUE?

Will you be forced to pivot with the existing market—or will your business be the disruptive innovator that displaces the status quo?  

Don’t find yourself the Blockbuster in a Netflix world. We’ll accelerate your incremental change to become truly transformative.  

INNOVATING THROUGH BUSINESS INTELLIGENCE

Customer Experience
A team of people above a gear

We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences.

Customer Insights
Acceleration Icon

We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights.

Sales to Action
workflow around a money sign

Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. 

Smart Products
hand holding a gear with workflow signifying support and management

We help clients devise new technology products to translate ordinary capabilities into extraordinary integration.

Video Analysis
Report Icon

Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value.

A team of people above a gear

Customer Experience

We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences.

Acceleration Icon

Customer Insights

We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights.

workflow around a money sign

Sales to Action

Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. 

hand holding a gear with workflow signifying support and management

Smart Products

We help clients devise new technology products to translate ordinary capabilities into extraordinary integration.

Report Icon

Video Analysis

Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value.

Case Studies

01
Transforming Security Incident Response using ServiceNow, Splunk, and Phantom Integration
02
Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB Implementation
03
ServiceNow Service Model Automation Transformation with Concurrency
04
Streamlining Onboarding and Offboarding Processes through ServiceNow Active Directory Automation Enhancements
05
Enhancing Connectivity and Search Capabilities: Empowering a Non-Profit’s Mission with AI
06
Enhancing Operational Efficiency Through ServiceNow Advisory Support
01

Transforming Security Incident Response using ServiceNow, Splunk, and Phantom Integration

By implementing ServiceNow Security Incident Response integrated with Splunk and Phantom, this organization successfully transformed its security incident response capabilities. The unified platform, enriched with advanced threat detection and automated response features, enabled faster response times, efficient collaboration, and strengthened cybersecurity. This ultimately helped the client safeguard sensitive financial data, maintain compliance with regulations, and preserve customer trust in an ever-evolving threat landscape.

View Details
02

Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB Implementation

By collaborating with Concurrency to implement ServiceNow Discovery/CMDB, this company successfully achieved its goals of improved IT operations, accurate asset management, and quicker incident response. The enhanced CMDB provides a strong foundation for detecting outages and supporting future innovations. The company is now better equipped to deliver seamless financial services to its customers while maintaining the highest standards of operational excellence.

View Details
03

ServiceNow Service Model Automation Transformation with Concurrency

This partnership with Concurrency proved to be transformative. Through the implementation of a streamlined tag-based service model and the automation of client software cloning processes, the organization achieved increased operational efficiency, reduced risk, and enhanced IT service delivery. This case study underscores the importance of leveraging expertise and advanced automation solutions to drive digital transformation and improve business outcomes.

View Details
04

Streamlining Onboarding and Offboarding Processes through ServiceNow Active Directory Automation Enhancements

By collaborating with Concurrency to implement ServiceNow Active Directory automation enhancements, this organization effectively automated and streamlined their employee onboarding, offboarding, and data change processes. The automation improvements led to increased efficiency, improved customer support, and enhanced IT service management capabilities. The organization is now better positioned to deliver superior financial services to their clients while maintaining a strong focus on security and operational excellence.

View Details
05

Enhancing Connectivity and Search Capabilities: Empowering a Non-Profit’s Mission with AI

A non-profit organization collaborated with Concurrency to update a pre-existing user platform, aiming to enhance search functionality and support by implementing artificial intelligence (AI). Through various upgrades and platform enhancements, including transitioning to the LTS version of .NET and upgrading the Content Management System, the organization improved its platform’s capabilities. The integration of AI, specifically GenAI, enhanced search efficiency and effectiveness.

View Details
06

Enhancing Operational Efficiency Through ServiceNow Advisory Support

Through ServiceNow Advisory Support provided by Concurrency, this company successfully addressed operational challenges and achieved improved efficiency. The collaboration enabled the credit union to remediate critical issues promptly, enhance collaboration among stakeholders, and pave the way for future innovations. By leveraging best practices and optimizing processes, the company positioned itself for sustained growth and continued excellence in providing financial services to its valued customers.

View Details