EXPERIENCE TRANSFORMATIVE RESULTS WHERE DO YOU TURN TO CREATE NEW VALUE? Will you be forced to pivot with the existing market—or will your business be the disruptive innovator that displaces the status quo? Don’t find yourself the Blockbuster in a Netflix world. We’ll accelerate your incremental change to become truly transformative. Automate Optimize Transform Menu Solutions Automate Optimize Transform Concurrency starts by helping you uncover exactly what your customers want—finding the pain points and problems that nobody else has remedied. Then we’ll partner with you to deliver the innovative products, services, and experiences that will transform business. And yours. INNOVATING THROUGH BUSINESS INTELLIGENCE Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer Experience Customer Insights Sales to Action Smart Products Video Analysis Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer Experience Your organization’s mission is the key to unlocking a customer engagement that feels unique, personalized, and direct. Concurrency empowers you to make those connections through solutions that include an asynchronous AI chat platform, a direct engagement with a smart product, or a new way of looking at data that wasn’t possible until now. Customer Insights Your customers pursue excellence, always seeking something better. Your business’s value is more than your product or service—it’s the ways you show customers how to increase profits that they might not see. Our team knows what’s possible, using AI tools for a data-driven understanding of your target audience, finding opportunities for you to be a transformative difference-maker. Sales to Action Concurrency clients see an average reduction of 50-80% in time-to-action between customer request and the outcome they expect. Artificial intelligence reviews and approves or declines quotes with minimal human oversight. How would your teams perform if customers could order directly through AI or execute requests themselves? We’ll free up your internal resources to focus on more valuable work. Smart Products Think about your company’s business mission within the context of technology. Connected garage door openers, boats, operational technology platforms, lawn mowers… financial products, logistics, health care—with Concurrency, you’ll more fully tie your organization’s products and services directly to the lives of your customers. Video Analysis Our adaptable 360-degree approach to artificial intelligence-enabled video platforms helps clients in every industry grow. Imagine an automated guard service, logistics video analysis, quality control—we’ll equip you to manifest this in real life for real customers with real outcomes for real revenue. Concurrency is an extension of my team. The success we have generated as a team is in part because of our partnership with the security professionals at Concurrency. Their deep level of expertise is unparalleled in the marketplace. Michael Van Cleave | Microsoft Case Studies 01 Centralizing Employee Communication With a Modern SharePoint Intranet 02 Establishing an AI‑Ready Data Governance Foundation With Microsoft Purview 03 Establishing a Secure, AI‑Ready Microsoft 365 Foundation Through Structured Planning 04 Modernizing Commercial Operations With a Digital Business Support Analyst 05 Modernizing Core Operations With a Shared Automation Platform 06 Accelerating AI Adoption With a Structured Copilot Enablement Program 01 Centralizing Employee Communication With a Modern SharePoint Intranet A U.S.-based manufacturing organization partnered with Concurrency to design and launch a modern SharePoint Online intranet that centralizes employee communication, resources, and document access. Operating without a corporate intranet, the organization relied on fragmented tools and informal channels to share information—creating inconsistent experiences and limiting visibility across departments. View Details 02 Establishing an AI‑Ready Data Governance Foundation With Microsoft Purview A global manufacturing organization partnered with Concurrency to establish a secure data governance foundation in preparation for AI assistants and advanced analytics. Operating across multiple facilities and managing decades of enterprise data, the organization recognized that enabling AI without strong governance would introduce significant compliance, security, and data‑exfiltration risk. View Details 03 Establishing a Secure, AI‑Ready Microsoft 365 Foundation Through Structured Planning A U.S.-based commercial real estate services organization partnered with Concurrency to plan the transition from legacy file management systems to a modern Microsoft 365 cloud environment. The organization managed a wide range of content types—including business documents, AutoCAD files, and video content—across multiple platforms, creating complexity, inconsistent governance, and barriers to future AI adoption. View Details 04 Modernizing Commercial Operations With a Digital Business Support Analyst A U.S.-based manufacturing organization partnered with Concurrency to modernize high‑volume, sales‑driven pricing workflows that had become increasingly manual and difficult to govern. Business Support Analysts (BSAs) were responsible for processing pricing requests submitted through unstructured email and ad‑hoc communication, creating inefficiencies, inconsistent controls, and limited visibility for Finance as volume increased. View Details 05 Modernizing Core Operations With a Shared Automation Platform A U.S.-based manufacturing organization partnered with Concurrency to modernize critical order management and finance workflows that had become heavily manual, document‑driven, and increasingly difficult to sustain. Operating with lean teams and growing transaction complexity, the organization needed a scalable way to reduce manual effort, improve accuracy and visibility, and mitigate operational risk—without adding headcount or disrupting day‑to‑day operations. View Details 06 Accelerating AI Adoption With a Structured Copilot Enablement Program A U.S.-based manufacturing organization partnered with Concurrency to accelerate adoption of Microsoft Copilot across its workforce. Operating in a knowledge‑intensive environment with diverse roles and workflows, the organization recognized that simply licensing AI tools would not be enough to drive productivity gains. It needed a structured, hands‑on enablement approach that helped employees confidently apply Copilot to real work, while establishing a scalable foundation for future AI initiatives. View Details Previous Next Blog Impact Urgency Matrix Defined! April 14, 2026 Concurrency Azure OpenAI, Data & AI Why a Model Diversity Approach Is the Responsible Enterprise AI Strategy April 7, 2026 James Savage, CEO Data & AI Modern Data Architecture in Practice: Lessons from a Collaborative Fabric Rollout January 28, 2026 Derek Steckel
