EXPERIENCE TRANSFORMATIVE RESULTS WHERE DO YOU TURN TO CREATE NEW VALUE? Will you be forced to pivot with the existing market—or will your business be the disruptive innovator that displaces the status quo? Don’t find yourself the Blockbuster in a Netflix world. We’ll accelerate your incremental change to become truly transformative. Automate Optimize Transform Menu Solutions Automate Optimize Transform Concurrency starts by helping you uncover exactly what your customers want—finding the pain points and problems that nobody else has remedied. Then we’ll partner with you to deliver the innovative products, services, and experiences that will transform business. And yours. INNOVATING THROUGH BUSINESS INTELLIGENCE Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer Experience Customer Insights Sales to Action Smart Products Video Analysis Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer Experience Your organization’s mission is the key to unlocking a customer engagement that feels unique, personalized, and direct. Concurrency empowers you to make those connections through solutions that include an asynchronous AI chat platform, a direct engagement with a smart product, or a new way of looking at data that wasn’t possible until now. Customer Insights Your customers pursue excellence, always seeking something better. Your business’s value is more than your product or service—it’s the ways you show customers how to increase profits that they might not see. Our team knows what’s possible, using AI tools for a data-driven understanding of your target audience, finding opportunities for you to be a transformative difference-maker. Sales to Action Concurrency clients see an average reduction of 50-80% in time-to-action between customer request and the outcome they expect. Artificial intelligence reviews and approves or declines quotes with minimal human oversight. How would your teams perform if customers could order directly through AI or execute requests themselves? We’ll free up your internal resources to focus on more valuable work. Smart Products Think about your company’s business mission within the context of technology. Connected garage door openers, boats, operational technology platforms, lawn mowers… financial products, logistics, health care—with Concurrency, you’ll more fully tie your organization’s products and services directly to the lives of your customers. Video Analysis Our adaptable 360-degree approach to artificial intelligence-enabled video platforms helps clients in every industry grow. Imagine an automated guard service, logistics video analysis, quality control—we’ll equip you to manifest this in real life for real customers with real outcomes for real revenue. Concurrency is an extension of my team. The success we have generated as a team is in part because of our partnership with the security professionals at Concurrency. Their deep level of expertise is unparalleled in the marketplace. Michael Van Cleave | Microsoft Case Studies 01 Building AI Into the Flow of Service Operations 02 Removing Manual Touchpoints from Order Processing 03 Accelerating Growth Through M&A Integration 04 Creating a Foundation for AI Adoption 05 From Legacy CRM Complexity to an AI-Ready Advisor Experience 06 From Legacy Complexity to Future Readiness 01 Building AI Into the Flow of Service Operations How a Global Data and Analytics Organization Used Microsoft AI to Modernize IT Service Management View Details 02 Removing Manual Touchpoints from Order Processing How a Metals Distribution Company Expanded AI-Powered Order Automation Across North America View Details 03 Accelerating Growth Through M&A Integration How a Global Data and Analytics Company Streamlined Microsoft 365 Integration Following an Acquisition View Details 04 Creating a Foundation for AI Adoption View Details 05 From Legacy CRM Complexity to an AI-Ready Advisor Experience View Details 06 From Legacy Complexity to Future Readiness View Details Previous Next Blog Becoming a Frontier Firm: Operationalizing Microsoft Copilot Across Your Workforce September 9, 2026 Azure OpenAI, Data & AI AI Governance Framework: Responsible AI & Model-Risk Management for Enterprises August 18, 2026 Brian Haydin Azure OpenAI, Data & AI RAG Is the Enterprise AI Starting Point, Not the Finish Line July 28, 2026 Brian Haydin
