OPTIMIZE TECHNOLOGY INVESTMENTS  

TAP THE TRUE VALUE OF YOUR BUDGET

By getting more speed and satisfaction from ServiceNow’s solution.  

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MAXIMIZING BUSINESS RESULTS

IT Service Management (ITSM)
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Elevate your IT service delivery and support by leveraging your ServiceNow investment.

IT Operations Management (ITOM)
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Gain holistic visibility and control over your entire IT infrastructure.

IT Business Management (ITBM)
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IT is a business unit. Run it like a business to support your unified organizational goals.

Customer Service Management (CSM)
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Transform your customer interactions with Concurrency.

Service Portfolio Management (SPM)
Database

Make informed decisions about your services and investments.

Security Operations (SecOps)
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Strengthen your security posture and incident response.

Custom App Development
lightbulb with a gear inside of it

Tailor your ServiceNow platform to your organization’s precise needs.

Flow Automations
Gear in a swim lane workflow

Drive efficiency and productivity with tools to facilitate greater productivity.

Gear with a globe inside

IT Service Management (ITSM)

Elevate your IT service delivery and support by leveraging your ServiceNow investment.

Three line drawn people with a gear above them

IT Operations Management (ITOM)

Gain holistic visibility and control over your entire IT infrastructure.

Two hands shaking with a gear above them

IT Business Management (ITBM)

IT is a business unit. Run it like a business to support your unified organizational goals.

A dart board on a profile of a person

Customer Service Management (CSM)

Transform your customer interactions with Concurrency.

Database

Service Portfolio Management (SPM)

Make informed decisions about your services and investments.

Security person

Security Operations (SecOps)

Strengthen your security posture and incident response.

lightbulb with a gear inside of it

Custom App Development

Tailor your ServiceNow platform to your organization’s precise needs.

Gear in a swim lane workflow

Flow Automations

Drive efficiency and productivity with tools to facilitate greater productivity.

Case Studies

01
Wealth Manager Leverages Custom Dynamics 365 Applications to Deliver a Better Customer Experience
02
Global Leader in Marine Recreation Leverages Concurrency’s Digital Operations to Improve its Security Infrastructure and Employee Engagement
03
Clover Imaging Group and Concurrency Enhance Work Opportunities for People with Cognitive Disabilities
04
Concurrency Teams with Two Other Microsoft Partners on Lotus to Office 365 Migration
05
Concurrency Helps Cloud Solutions Provider—an AWS Partner—Initiate Azure Services
06
Cloud Datacenter Migration for Power and Energy Company
01

Wealth Manager Leverages Custom Dynamics 365 Applications to Deliver a Better Customer Experience

This case study explores how Concurrency collaborated with a Fortune 100 multinational financial services firm to leverage Microsoft Dynamics 365, creating a unified digital platform. The goal was to automate processes, provide advisors with better tools, and ultimately deliver a superior client experience. By standardizing operations and embracing innovative tools, the firm aimed to secure its position in the dynamic Wealth Management industry, where personalized service and efficiency are key. The adoption of Dynamics 365 streamlined data management, empowered advisors, and positioned the firm for continued growth while maintaining a high-touch approach to client service.

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02

Global Leader in Marine Recreation Leverages Concurrency’s Digital Operations to Improve its Security Infrastructure and Employee Engagement

They needed a partner that could assess and advise on real-time events within its Microsoft E5 security solution as well as other areas of the IT infrastructure, in addition to providing hands-on support in keeping the environment thriving. After consulting with Concurrency on its security roadmap and a series of small projects, the organization engaged with Concurrency’s Digital Operations team to help implement a best-in-class security platform, provide proactive support, and ensure continued agility.

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03

Clover Imaging Group and Concurrency Enhance Work Opportunities for People with Cognitive Disabilities

To bring the concept to reality, Clover Imaging Group partnered with Concurrency to build a mixed reality platform leveraging a multi-component, hand-attached scanner, headset and visual and audio input. The solution leverages Microsoft Azure Cognitive Services, Azure ML, Azure SQL, Azure Speech and location awareness. Conversational AI technology combined with mixed reality creates a virtual guide to help individuals with cognitive disabilities perform a job and a series of tasks that they might not otherwise be able to complete on their own.

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04

Concurrency Teams with Two Other Microsoft Partners on Lotus to Office 365 Migration

For many years, this food manufacturing and distribution company used an on-premises Lotus Domino platform for email, calendaring, and contact management. The company recognized the software was not enabling employees to collaborate effectively. Therefore, its IT team decided to migrate the company’s communications to Microsoft Office 365.

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05

Concurrency Helps Cloud Solutions Provider—an AWS Partner—Initiate Azure Services

For this project, we assisted our client to establish a delivery model for a wide range of cloud solutions on the Azure platform. This particular client is an Amazon Web Services partner that had received requests from its own customers for Azure-based services. Our client decided to initiate Azure offerings, formed an internal team to lead the project, and contracted with us to provide assistance.

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06

Cloud Datacenter Migration for Power and Energy Company

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