MODERNIZING HEALTHCARE OPERATIONS 

MANAGE INFORMATION, APPLICATIONS, WORKSTATIONS, AND DEVICES

securely for overall cost savings with a streamlined approach to serving locations nationwide. 

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OPTIMIZE AND AUTOMATE INTELLIGENTLY

Smart Warehouse
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Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution.

Logistic Optimization
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Our application of artificial intelligence optimizes routing of complex logistics distribution to save 10-20% on costs.

Process Automation
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We use the power of artificial intelligence to help clients accelerate the automation of business processes.

Participation Icon

Smart Warehouse

Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution.

Negotiation Icon

Logistic Optimization

Our application of artificial intelligence optimizes routing of complex logistics distribution to save 10-20% on costs.

Gear with rotating arrows

Process Automation

We use the power of artificial intelligence to help clients accelerate the automation of business processes.

Case Studies

01
Transforming Security Incident Response using ServiceNow, Splunk, and Phantom Integration
02
Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB Implementation
03
ServiceNow Service Model Automation Transformation with Concurrency
04
Streamlining Onboarding and Offboarding Processes through ServiceNow Active Directory Automation Enhancements
05
Enhancing Connectivity and Search Capabilities: Empowering a Non-Profit’s Mission with AI
06
Enhancing Operational Efficiency Through ServiceNow Advisory Support
01

Transforming Security Incident Response using ServiceNow, Splunk, and Phantom Integration

By implementing ServiceNow Security Incident Response integrated with Splunk and Phantom, this organization successfully transformed its security incident response capabilities. The unified platform, enriched with advanced threat detection and automated response features, enabled faster response times, efficient collaboration, and strengthened cybersecurity. This ultimately helped the client safeguard sensitive financial data, maintain compliance with regulations, and preserve customer trust in an ever-evolving threat landscape.

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02

Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB Implementation

By collaborating with Concurrency to implement ServiceNow Discovery/CMDB, this company successfully achieved its goals of improved IT operations, accurate asset management, and quicker incident response. The enhanced CMDB provides a strong foundation for detecting outages and supporting future innovations. The company is now better equipped to deliver seamless financial services to its customers while maintaining the highest standards of operational excellence.

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03

ServiceNow Service Model Automation Transformation with Concurrency

This partnership with Concurrency proved to be transformative. Through the implementation of a streamlined tag-based service model and the automation of client software cloning processes, the organization achieved increased operational efficiency, reduced risk, and enhanced IT service delivery. This case study underscores the importance of leveraging expertise and advanced automation solutions to drive digital transformation and improve business outcomes.

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04

Streamlining Onboarding and Offboarding Processes through ServiceNow Active Directory Automation Enhancements

By collaborating with Concurrency to implement ServiceNow Active Directory automation enhancements, this organization effectively automated and streamlined their employee onboarding, offboarding, and data change processes. The automation improvements led to increased efficiency, improved customer support, and enhanced IT service management capabilities. The organization is now better positioned to deliver superior financial services to their clients while maintaining a strong focus on security and operational excellence.

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05

Enhancing Connectivity and Search Capabilities: Empowering a Non-Profit’s Mission with AI

A non-profit organization collaborated with Concurrency to update a pre-existing user platform, aiming to enhance search functionality and support by implementing artificial intelligence (AI). Through various upgrades and platform enhancements, including transitioning to the LTS version of .NET and upgrading the Content Management System, the organization improved its platform’s capabilities. The integration of AI, specifically GenAI, enhanced search efficiency and effectiveness.

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06

Enhancing Operational Efficiency Through ServiceNow Advisory Support

Through ServiceNow Advisory Support provided by Concurrency, this company successfully addressed operational challenges and achieved improved efficiency. The collaboration enabled the credit union to remediate critical issues promptly, enhance collaboration among stakeholders, and pave the way for future innovations. By leveraging best practices and optimizing processes, the company positioned itself for sustained growth and continued excellence in providing financial services to its valued customers.

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