EXPERIENCE TRANSFORMATIVE RESULTS WHERE DO YOU TURN TO CREATE NEW VALUE? Will you be forced to pivot with the existing market—or will your business be the disruptive innovator that displaces the status quo? Don’t find yourself the Blockbuster in a Netflix world. We’ll accelerate your incremental change to become truly transformative. Automate Optimize Transform Menu Solutions Automate Optimize Transform Concurrency starts by helping you uncover exactly what your customers want—finding the pain points and problems that nobody else has remedied. Then we’ll partner with you to deliver the innovative products, services, and experiences that will transform business. And yours. INNOVATING THROUGH BUSINESS INTELLIGENCE Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer Experience Customer Insights Sales to Action Smart Products Video Analysis Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer Experience Your organization’s mission is the key to unlocking a customer engagement that feels unique, personalized, and direct. Concurrency empowers you to make those connections through solutions that include an asynchronous AI chat platform, a direct engagement with a smart product, or a new way of looking at data that wasn’t possible until now. Customer Insights Your customers pursue excellence, always seeking something better. Your business’s value is more than your product or service—it’s the ways you show customers how to increase profits that they might not see. Our team knows what’s possible, using AI tools for a data-driven understanding of your target audience, finding opportunities for you to be a transformative difference-maker. Sales to Action Concurrency clients see an average reduction of 50-80% in time-to-action between customer request and the outcome they expect. Artificial intelligence reviews and approves or declines quotes with minimal human oversight. How would your teams perform if customers could order directly through AI or execute requests themselves? We’ll free up your internal resources to focus on more valuable work. Smart Products Think about your company’s business mission within the context of technology. Connected garage door openers, boats, operational technology platforms, lawn mowers… financial products, logistics, health care—with Concurrency, you’ll more fully tie your organization’s products and services directly to the lives of your customers. Video Analysis Our adaptable 360-degree approach to artificial intelligence-enabled video platforms helps clients in every industry grow. Imagine an automated guard service, logistics video analysis, quality control—we’ll equip you to manifest this in real life for real customers with real outcomes for real revenue. Concurrency is an extension of my team. The success we have generated as a team is in part because of our partnership with the security professionals at Concurrency. Their deep level of expertise is unparalleled in the marketplace. Michael Van Cleave | Microsoft Case Studies 01 Accelerating ServiceNow Migration and Operational Stability During M&A 02 Accelerating Sales Order Processing with AI-Powered Automation 03 Modernizing Manufacturing Analytics with Microsoft Fabric 04 Transforming Employee Engagement with a Modern HR Experience Portal 05 Accelerating Safety Data Sheet Management with AI and Automation 06 Empowering Leadership Productivity with Microsoft Copilot 01 Accelerating ServiceNow Migration and Operational Stability During M&A A leading technology solutions provider partnered with Concurrency to execute a high‑risk ServiceNow migration following an acquisition. With a fixed, immovable timeline and zero tolerance for disruption, the organization needed to transition a newly acquired business unit into its enterprise ServiceNow environment while maintaining operational continuity. Through a structured migration, disciplined cutover planning, and post‑go‑live stabilization, Concurrency helped the organization modernize service operations and establish a scalable foundation for long‑term growth. View Details 02 Accelerating Sales Order Processing with AI-Powered Automation A leading industrial manufacturer partnered with Concurrency to modernize its manual, error-prone sales order entry process. By implementing a scalable, AI-driven automation platform built on Microsoft Azure, Dynamics 365, and Power Platform, the organization streamlined operations, reduced labor costs, and improved customer responsiveness. Discover how a phased, value-focused approach delivered measurable ROI and laid the foundation for future AI innovation. View Details 03 Modernizing Manufacturing Analytics with Microsoft Fabric A leading industrial manufacturer partnered with Concurrency to overhaul its fragmented analytics environment. By implementing a unified, cloud-based data platform powered by Microsoft Fabric, the organization broke down data silos, empowered business users with real-time insights, and established a foundation for ongoing digital transformation. Discover how thoughtful design, collaborative execution, and robust training led to enhanced decision-making and a stronger data-driven culture. View Details 04 Transforming Employee Engagement with a Modern HR Experience Portal Concurrency helped a leading manufacturing organization revamp its HR SharePoint site, creating a dynamic, employee-focused portal that improved communication, strengthened company culture, and empowered the HR team to manage content in real time. View Details 05 Accelerating Safety Data Sheet Management with AI and Automation Concurrency helped a leading chemical manufacturer explore AI-driven solutions to streamline Safety Data Sheet (SDS) authoring, reduce operational risk, and increase throughput—enabling faster product launches and improved regulatory compliance. View Details 06 Empowering Leadership Productivity with Microsoft Copilot Concurrency helped a global manufacturing leader accelerate executive productivity through personalized Microsoft Copilot training—enabling leaders to work smarter, delegate more effectively, and make faster, data-driven decisions. 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