EXPERIENCE TRANSFORMATIVE RESULTS WHERE DO YOU TURN TO CREATE NEW VALUE?Will you be forced to pivot with the existing market—or will your business be the disruptive innovator that displaces the status quo? Don’t find yourself the Blockbuster in a Netflix world. We’ll accelerate your incremental change to become truly transformative. Automate Optimize Transform Menu Solutions Automate Optimize Transform Concurrency starts by helping you uncover exactly what your customers want—finding the pain points and problems that nobody else has remedied. Then we’ll partner with you to deliver the innovative products, services, and experiences that will transform business. And yours. INNOVATING THROUGH BUSINESS INTELLIGENCE Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer Experience Customer Insights Sales to Action Smart Products Video Analysis Customer ExperienceWe help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer InsightsWe embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to ActionAccelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart ProductsWe help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video AnalysisConcurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer ExperienceYour organization’s mission is the key to unlocking a customer engagement that feels unique, personalized, and direct. Concurrency empowers you to make those connections through solutions that include an asynchronous AI chat platform, a direct engagement with a smart product, or a new way of looking at data that wasn’t possible until now. Customer InsightsYour customers pursue excellence, always seeking something better. Your business’s value is more than your product or service—it’s the ways you show customers how to increase profits that they might not see. Our team knows what’s possible, using AI tools for a data-driven understanding of your target audience, finding opportunities for you to be a transformative difference-maker. Sales to ActionConcurrency clients see an average reduction of 50-80% in time-to-action between customer request and the outcome they expect. Artificial intelligence reviews and approves or declines quotes with minimal human oversight. How would your teams perform if customers could order directly through AI or execute requests themselves? We’ll free up your internal resources to focus on more valuable work. Smart ProductsThink about your company’s business mission within the context of technology. Connected garage door openers, boats, operational technology platforms, lawn mowers… financial products, logistics, health care—with Concurrency, you’ll more fully tie your organization’s products and services directly to the lives of your customers. Video AnalysisOur adaptable 360-degree approach to artificial intelligence-enabled video platforms helps clients in every industry grow. Imagine an automated guard service, logistics video analysis, quality control—we’ll equip you to manifest this in real life for real customers with real outcomes for real revenue. Concurrency is an extension of my team. The success we have generated as a team is in part because of our partnership with the security professionals at Concurrency. Their deep level of expertise is unparalleled in the marketplace.Michael Van Cleave | MicrosoftCase Studies 01 Driving Operational Reliability with Azure and Digital Operations Support 02 Enhancing Manufacturing Efficiency with Microsoft Copilot for M365 03 Accelerating Productivity and Insights with Microsoft Copilot for M365 04 AI Agents Transform HR and Legal Operations for Leading Manufacturing Company 05 AI-Powered AR/AP Matching Transforms Financial Operations for Leading Manufacturer 06 AI-Powered Chat: Transforming Technical Support with Generative AI01Driving Operational Reliability with Azure and Digital Operations SupportConcurrency helped a regional trucking partner streamline cloud operations with Azure CSP renewal and ongoing support, enabling reliable management, expert oversight, and readiness for digital growth. View Details02Enhancing Manufacturing Efficiency with Microsoft Copilot for M365A leading process manufacturer partnered with our team to deploy Microsoft Copilot for Microsoft 365, driving improved data-driven decision-making, enhanced operational efficiency, optimized collaboration, and stronger governance and data security. View Details03Accelerating Productivity and Insights with Microsoft Copilot for M365 An Insurance organization partnered with our team to deploy Microsoft Copilot for Microsoft 365 driving increased efficiency, enhanced user engagement and AI adoption, and stronger governance and data security. View Details04AI Agents Transform HR and Legal Operations for Leading Manufacturing CompanyA leading manufacturing company partnered with Concurrency to modernize its HR and Legal operations using AI Agents. These intelligent solutions were designed to automate repetitive tasks, improve compliance, and elevate employee and legal team productivity. By deploying AI into high-volume support workflows, the organization achieved measurable efficiency gains and established a foundation for competitive advantage through intelligent automation. View Details05AI-Powered AR/AP Matching Transforms Financial Operations for Leading ManufacturerA leading North American process manufacturer partnered with Concurrency to modernize its Accounts Receivable (AR) and Accounts Payable (AP) operations using AI and automation. By deploying an intelligent receipt-matching solution, the organization significantly reduced manual workload, improved processing accuracy, and streamlined finance workflows—leading to greater operational efficiency and fewer errors in day-to-day transactions. View Details06AI-Powered Chat: Transforming Technical Support with Generative AIA leading North American discrete manufacturer partnered with Concurrency and Microsoft to pilot an AI-powered chat assistant that enhances the way teams access complex technical documentation. The solution streamlines the retrieval of highly specific information, reducing time and effort, and significantly improving the customer and employee experience across key workflows—while giving the organization a competitive edge through faster response times, greater accuracy, and a more modern, AI-driven support experience. View Details Previous Next Blog Automation, ServiceNow Reimagining Service Delivery: How Concurrency Powered a Staffing Firm’s ServiceNow Transformation September 16, 2025 Derek Steckel Azure OpenAI, Cloud Datacenter & DevOps, Data & AI, Identity Security and Compliance, Microsoft Teams, Secure Modern Workplace, ServiceNow, Sharepoint, Workplace Modernization Navigating the Agent Revolution: Prepare Your Crew for AI’s Next Wave June 13, 2025 Brian Haydin Data & AI Scouting Frozen Terrain: How Microsoft Fabric Accelerates ML in Manufacturing April 15, 2025 Brian Haydin
