UNLEVEL THE PLAYING FIELD 

AI IS A GAME-CHANGER.

AI-powered automation creates a competitive advantage with short-term and lasting impact.  

Two people discussing what's on a laptop screen

INNOVATING WITH INTELLIGENCE

Sales to Action
workflow around a money sign

Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications.

Process Automation
Gear with rotating arrows

We use the power of artificial intelligence to help clients accelerate the automation of business processes.

Customer Service Optimization
Three line drawn people with a gear above them

Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise.

Sales Asset Helper
Negotiation Icon

Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers.

workflow around a money sign

Sales to Action

Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications.

Gear with rotating arrows

Process Automation

We use the power of artificial intelligence to help clients accelerate the automation of business processes.

Three line drawn people with a gear above them

Customer Service Optimization

Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise.

Negotiation Icon

Sales Asset Helper

Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers.

Case Studies

01
Wealth Manager Leverages Custom Dynamics 365 Applications to Deliver a Better Customer Experience
02
Global Leader in Marine Recreation Leverages Concurrency’s Digital Operations to Improve its Security Infrastructure and Employee Engagement
03
Clover Imaging Group and Concurrency Enhance Work Opportunities for People with Cognitive Disabilities
04
Concurrency Teams with Two Other Microsoft Partners on Lotus to Office 365 Migration
05
Concurrency Helps Cloud Solutions Provider—an AWS Partner—Initiate Azure Services
06
Cloud Datacenter Migration for Power and Energy Company
01

Wealth Manager Leverages Custom Dynamics 365 Applications to Deliver a Better Customer Experience

This case study explores how Concurrency collaborated with a Fortune 100 multinational financial services firm to leverage Microsoft Dynamics 365, creating a unified digital platform. The goal was to automate processes, provide advisors with better tools, and ultimately deliver a superior client experience. By standardizing operations and embracing innovative tools, the firm aimed to secure its position in the dynamic Wealth Management industry, where personalized service and efficiency are key. The adoption of Dynamics 365 streamlined data management, empowered advisors, and positioned the firm for continued growth while maintaining a high-touch approach to client service.

View Details
02

Global Leader in Marine Recreation Leverages Concurrency’s Digital Operations to Improve its Security Infrastructure and Employee Engagement

They needed a partner that could assess and advise on real-time events within its Microsoft E5 security solution as well as other areas of the IT infrastructure, in addition to providing hands-on support in keeping the environment thriving. After consulting with Concurrency on its security roadmap and a series of small projects, the organization engaged with Concurrency’s Digital Operations team to help implement a best-in-class security platform, provide proactive support, and ensure continued agility.

View Details
03

Clover Imaging Group and Concurrency Enhance Work Opportunities for People with Cognitive Disabilities

To bring the concept to reality, Clover Imaging Group partnered with Concurrency to build a mixed reality platform leveraging a multi-component, hand-attached scanner, headset and visual and audio input. The solution leverages Microsoft Azure Cognitive Services, Azure ML, Azure SQL, Azure Speech and location awareness. Conversational AI technology combined with mixed reality creates a virtual guide to help individuals with cognitive disabilities perform a job and a series of tasks that they might not otherwise be able to complete on their own.

View Details
04

Concurrency Teams with Two Other Microsoft Partners on Lotus to Office 365 Migration

For many years, this food manufacturing and distribution company used an on-premises Lotus Domino platform for email, calendaring, and contact management. The company recognized the software was not enabling employees to collaborate effectively. Therefore, its IT team decided to migrate the company’s communications to Microsoft Office 365.

View Details
05

Concurrency Helps Cloud Solutions Provider—an AWS Partner—Initiate Azure Services

For this project, we assisted our client to establish a delivery model for a wide range of cloud solutions on the Azure platform. This particular client is an Amazon Web Services partner that had received requests from its own customers for Azure-based services. Our client decided to initiate Azure offerings, formed an internal team to lead the project, and contracted with us to provide assistance.

View Details
06

Cloud Datacenter Migration for Power and Energy Company

View Details

Blog

ServiceNow

Workflow Studio: New in Washington DC!

Michael Dugan

ServiceNow

Optimizing ServiceNow Email Volume

Data, KQL, Log Analytics, Microsoft, Microsoft Sentinel, Transform

Transforming Log Analytics: How We Saved a Company Over $100,000

Joseph Dutton