UNLEVEL THE PLAYING FIELD 

AI IS A GAME-CHANGER.

AI-powered automation creates a competitive advantage with short-term and lasting impact.  

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INNOVATING WITH INTELLIGENCE

Sales to Action
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Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications.

Process Automation
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We use the power of artificial intelligence to help clients accelerate the automation of business processes.

Customer Service Optimization
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Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise.

Sales Asset Helper
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Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers.

workflow around a money sign

Sales to Action

Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications.

Gear with rotating arrows

Process Automation

We use the power of artificial intelligence to help clients accelerate the automation of business processes.

Three line drawn people with a gear above them

Customer Service Optimization

Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise.

Negotiation Icon

Sales Asset Helper

Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers.

Case Studies

01
AI Agents Transform HR and Legal Operations for Leading Manufacturing Company
02
AI-Powered AR/AP Matching Transforms Financial Operations for Leading Manufacturer
03
AI-Powered Chat: Transforming Technical Support with Generative AI
04
AI-Driven Solution for Enhanced Document Accuracy
05
Transforming Travel Management at Fox World Travel with AI: A Chatbot Solution for Enhanced Customer and Employee Experiences
06
Medical Service Organization Replaces MSP with In-House IT Infrastructure
01

AI Agents Transform HR and Legal Operations for Leading Manufacturing Company

A leading manufacturing company partnered with Concurrency to modernize its HR and Legal operations using AI Agents. These intelligent solutions were designed to automate repetitive tasks, improve compliance, and elevate employee and legal team productivity. By deploying AI into high-volume support workflows, the organization achieved measurable efficiency gains and established a foundation for competitive advantage through intelligent automation.

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02

AI-Powered AR/AP Matching Transforms Financial Operations for Leading Manufacturer

A leading North American process manufacturer partnered with Concurrency to modernize its Accounts Receivable (AR) and Accounts Payable (AP) operations using AI and automation. By deploying an intelligent receipt-matching solution, the organization significantly reduced manual workload, improved processing accuracy, and streamlined finance workflows—leading to greater operational efficiency and fewer errors in day-to-day transactions.

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03

AI-Powered Chat: Transforming Technical Support with Generative AI

A leading North American discrete manufacturer partnered with Concurrency and Microsoft to pilot an AI-powered chat assistant that enhances the way teams access complex technical documentation. The solution streamlines the retrieval of highly specific information, reducing time and effort, and significantly improving the customer and employee experience across key workflows—while giving the organization a competitive edge through faster response times, greater accuracy, and a more modern, AI-driven support experience.

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04

AI-Driven Solution for Enhanced Document Accuracy

A major process manufacturing company partnered with Concurrency and Microsoft to automate and streamline its sales order documentation process. By deploying an AI-powered solution to review critical sales documents, the company dramatically improved accuracy, reduced manual workload, and eliminated recurring errors. This initiative led to significant time savings and operational efficiency across key manufacturing workflows.

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05

Transforming Travel Management at Fox World Travel with AI: A Chatbot Solution for Enhanced Customer and Employee Experiences

Fox World Travel partnered with Concurrency to enhance their chatbot, by enabling it to process both unstructured and structured data, improving data retrieval and decision-making for travel managers. The solution increased the chatbot’s reliability, scalability, and accuracy, earning the company a prestigious industry award for its innovative approach.

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06

Medical Service Organization Replaces MSP with In-House IT Infrastructure

Concurrency built a custom, Azure-based in-house IT infrastructure to replace the organization’s paid third-party IT provider, a Managed Service Provider (MSP), which couldn’t scale with the organization’s rapid growth-based business model. The new infrastructure is malleable enough to evolve alongside the company’s needs, increasing efficiency and adding significant, long-term ROI.

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