ACHIEVING EXCELLENCE WE ENHANCE YOUR PROGRESS WITH AI AND GPT capabilities for optimal processes and business results. Automate Optimize Transform Menu Solutions Automate Optimize Transform Innovation is the root of progress for successful organizations. Growth is not an outcome of sticking with the status quo. We pursue opportunities to give you an edge with artificial intelligence and generative pre-trained transformers (GPT) for true transformation. GET STRUCTURED FOR GROWTH Supply Chain Optimization We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing Automation Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability Visibility Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic Optimization Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service Optimization Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to Action Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive Maintenance Proactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Supply Chain Optimization Processing Automation Sustainability Visibility Logistic Optimization Customer Service Optimization Order Status to Action Smart Warehouse Predictive Maintenance Supply Chain Optimization We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing Automation Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability Visibility Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic Optimization Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service Optimization Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to Action Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive Maintenance Proactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Supply Chain Optimization Concurrency’s supply chain capabilities save clients 20-40% in typical inventory planning. That’s because our artificial intelligence predicts demand and its tie to necessary inventory and location with greater certainty. Want to put the right amount of product, storage, and labor in the right places? Work with us to optimize outcomes for greater return on capital that you can reinvest in other profit centers. Processing Automation Concurrency AI experts will supplement your highly skilled teams to turn 100% manual processes to 90% automated—while improving data analysis and interpretation for your customers. We’ll apply artificial intelligence for solutions that were never possible with RPA alone, extracting from various sources and compiling it in a system so you make the best business decisions with your customers. Sustainability Visibility Concurrency puts Microsoft’s sustainability model into action to simultaneously improve our clients’ ecological impact and business efficiency. What’s good for the environment is good for revenue and the bottom line—learn how to reduce emissions, manage energy sources, and address waste through data to hit your sustainability goals. Logistic Optimization Traditional, manual systems don’t always catch abnormal network behavior—which includes potential threats to security and on-time delivery. Countless events contribute to network bottlenecks, too many for even large teams of technicians to catch. We deliver gains through non-intuitive prediction and even situational modeling for events. CUSTOMER SERVICE REQUEST AI There’s a lot at stake for every one of your customers. Managing their requests demands speed, accuracy, and clarity. Well-implemented automation that escalates to human parties when needed aids customer service agents to answer questions faster while reducing costs as it references source data with precision. We’ll help your organization plan and optimize solutions to serve 10x the number of end consumers with satisfying, asynchronous experiences that grow your business. Order Status to Action The supply chain is complex—more complex every day. Yours is no exception. We use AI to give clients comprehensive prediction from order status to delivery for even the most tangled supply chains. Our experts will help you conquer intricate challenges from configuration modeling to sourcing to delivery, while gaining visibility—and certainty—throughout your entire process. Smart Warehouse Our end-to-end, cloud-based machine learning models easily handle pain points with live data for your business with stunning accuracy. Save money and mitigate mistakes with insights that add real value in real time so you facilitate more productivity from the same floor. Predictive Maintenance Machine failures and production downtime are costly. Concurrency’s framework uses artificial intelligence to predict failure rates of scaled equipment, fusing off-the-shelf interfaces with operational technology platforms. Our clients experience more uptime in manufacturing environments with effective prediction and engagement. Concurrency helps focus on that solutions that add value. As we look to continue to grow digital transformation journey, Concurrency helps us see the new things that are out there and brings to light new solutions to help us move forward. Scott Stratil | Alta Resources Case Studies 01 Building AI Into the Flow of Service Operations 02 Removing Manual Touchpoints from Order Processing 03 Accelerating Growth Through M&A Integration 04 Creating a Foundation for AI Adoption 05 From Legacy CRM Complexity to an AI-Ready Advisor Experience 06 From Legacy Complexity to Future Readiness 01 Building AI Into the Flow of Service Operations How a Global Data and Analytics Organization Used Microsoft AI to Modernize IT Service Management View Details 02 Removing Manual Touchpoints from Order Processing How a Metals Distribution Company Expanded AI-Powered Order Automation Across North America View Details 03 Accelerating Growth Through M&A Integration How a Global Data and Analytics Company Streamlined Microsoft 365 Integration Following an Acquisition View Details 04 Creating a Foundation for AI Adoption View Details 05 From Legacy CRM Complexity to an AI-Ready Advisor Experience View Details 06 From Legacy Complexity to Future Readiness View Details Previous Next Blog Becoming a Frontier Firm: Operationalizing Microsoft Copilot Across Your Workforce September 9, 2026 Azure OpenAI, Data & AI AI Governance Framework: Responsible AI & Model-Risk Management for Enterprises August 18, 2026 Brian Haydin Azure OpenAI, Data & AI RAG Is the Enterprise AI Starting Point, Not the Finish Line July 28, 2026 Brian Haydin