ACHIEVING EXCELLENCE 

WE ENHANCE YOUR PROGRESS WITH AI AND GPT

capabilities for optimal processes and business results.  

GET STRUCTURED FOR GROWTH

Supply Chain Optimization
workflow around a money sign

We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time.

Processing Automation
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Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently.

Sustainability Visibility
Three line drawn people with a gear above them

Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics.

Logistic Optimization
Gear in a swim lane workflow

Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs.

Customer Service Optimization
Magnifying glass over a person

Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. 

Order Status to Action
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Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities.

Smart Warehouse
Operating Icon

Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution.

Predictive Maintenance
Crisis Icon

Proactively monitor and manage critical machine maintenance to improve operations, service, and quality.

workflow around a money sign

Supply Chain Optimization

We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time.

Gear with rotating arrows

Processing Automation

Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently.

Three line drawn people with a gear above them

Sustainability Visibility

Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics.

Gear in a swim lane workflow

Logistic Optimization

Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs.

Magnifying glass over a person

Customer Service Optimization

Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. 

Gear with a globe inside

Order Status to Action

Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities.

Operating Icon

Smart Warehouse

Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution.

Crisis Icon

Predictive Maintenance

Proactively monitor and manage critical machine maintenance to improve operations, service, and quality.

Case Studies

01
Building AI Into the Flow of Service Operations
02
Removing Manual Touchpoints from Order Processing
03
Accelerating Growth Through M&A Integration
04
Creating a Foundation for AI Adoption
05
From Legacy CRM Complexity to an AI-Ready Advisor Experience
06
From Legacy Complexity to Future Readiness
01

Building AI Into the Flow of Service Operations

How a Global Data and Analytics Organization Used Microsoft AI to Modernize IT Service Management

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02

Removing Manual Touchpoints from Order Processing

How a Metals Distribution Company Expanded AI-Powered Order Automation Across North America

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03

Accelerating Growth Through M&A Integration

How a Global Data and Analytics Company Streamlined Microsoft 365 Integration Following an Acquisition

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04

Creating a Foundation for AI Adoption

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05

From Legacy CRM Complexity to an AI-Ready Advisor Experience

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06

From Legacy Complexity to Future Readiness

View Details