ACHIEVING EXCELLENCE WE ENHANCE YOUR PROGRESS WITH AI AND GPT capabilities for optimal processes and business results. Automate Optimize Transform Menu Solutions Automate Optimize Transform Innovation is the root of progress for successful organizations. Growth is not an outcome of sticking with the status quo. We pursue opportunities to give you an edge with artificial intelligence and generative pre-trained transformers (GPT) for true transformation. GET STRUCTURED FOR GROWTH Supply Chain Optimization We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing Automation Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability Visibility Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic Optimization Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service Optimization Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to Action Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive Maintenance Proactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Supply Chain Optimization Processing Automation Sustainability Visibility Logistic Optimization Customer Service Optimization Order Status to Action Smart Warehouse Predictive Maintenance Supply Chain Optimization We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing Automation Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability Visibility Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic Optimization Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service Optimization Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to Action Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive Maintenance Proactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Supply Chain Optimization Concurrency’s supply chain capabilities save clients 20-40% in typical inventory planning. That’s because our artificial intelligence predicts demand and its tie to necessary inventory and location with greater certainty. Want to put the right amount of product, storage, and labor in the right places? Work with us to optimize outcomes for greater return on capital that you can reinvest in other profit centers. Processing Automation Concurrency AI experts will supplement your highly skilled teams to turn 100% manual processes to 90% automated—while improving data analysis and interpretation for your customers. We’ll apply artificial intelligence for solutions that were never possible with RPA alone, extracting from various sources and compiling it in a system so you make the best business decisions with your customers. Sustainability Visibility Concurrency puts Microsoft’s sustainability model into action to simultaneously improve our clients’ ecological impact and business efficiency. What’s good for the environment is good for revenue and the bottom line—learn how to reduce emissions, manage energy sources, and address waste through data to hit your sustainability goals. Logistic Optimization Traditional, manual systems don’t always catch abnormal network behavior—which includes potential threats to security and on-time delivery. Countless events contribute to network bottlenecks, too many for even large teams of technicians to catch. We deliver gains through non-intuitive prediction and even situational modeling for events. CUSTOMER SERVICE REQUEST AI There’s a lot at stake for every one of your customers. Managing their requests demands speed, accuracy, and clarity. Well-implemented automation that escalates to human parties when needed aids customer service agents to answer questions faster while reducing costs as it references source data with precision. We’ll help your organization plan and optimize solutions to serve 10x the number of end consumers with satisfying, asynchronous experiences that grow your business. Order Status to Action The supply chain is complex—more complex every day. Yours is no exception. We use AI to give clients comprehensive prediction from order status to delivery for even the most tangled supply chains. Our experts will help you conquer intricate challenges from configuration modeling to sourcing to delivery, while gaining visibility—and certainty—throughout your entire process. Smart Warehouse Our end-to-end, cloud-based machine learning models easily handle pain points with live data for your business with stunning accuracy. Save money and mitigate mistakes with insights that add real value in real time so you facilitate more productivity from the same floor. Predictive Maintenance Machine failures and production downtime are costly. Concurrency’s framework uses artificial intelligence to predict failure rates of scaled equipment, fusing off-the-shelf interfaces with operational technology platforms. Our clients experience more uptime in manufacturing environments with effective prediction and engagement. Concurrency helps focus on that solutions that add value. As we look to continue to grow digital transformation journey, Concurrency helps us see the new things that are out there and brings to light new solutions to help us move forward. Scott Stratil | Alta Resources Case Studies 01 Transforming Accounts Receivable with an AI-Driven Customer Collections Agent 02 Advancing AI Adoption with Copilot Studio Enablement 03 Transforming Call Center Operations with Microsoft Teams Voice 04 Automating Finance Workflows with a Custom Power Platform and SharePoint Solution 05 Modernizing Document Management and Enabling AI-Ready Operations with Microsoft 365 06 Accelerating Enterprise AI Adoption with Microsoft Copilot 01 Transforming Accounts Receivable with an AI-Driven Customer Collections Agent A U.S.-based chemical manufacturing organization partnered with Concurrency to modernize and automate its customer collections process through an AI-driven solution. Facing fragmented processes and limited visibility into outstanding receivables, the organization sought to improve efficiency, accuracy, and scalability within its finance operations. Concurrency delivered a Customer Collections Agent that centralizes data, automates workflows, and enables more proactive, intelligent collections management. View Details 02 Advancing AI Adoption with Copilot Studio Enablement Following a successful Microsoft Copilot adoption program, a leading manufacturing organization partnered with Concurrency to accelerate its AI journey through targeted Copilot Studio enablement. Building on early adoption momentum, the organization sought to empower employees with the skills and tools needed to design, build, and deploy AI agents. Concurrency delivered a structured, hands-on enablement program that advanced AI capabilities from productivity use cases to practical automation. View Details 03 Transforming Call Center Operations with Microsoft Teams Voice A U.S.-based organization partnered with Concurrency to modernize its legacy telephony system and implement a cloud-based call center solution using Microsoft Teams Voice. Facing limitations with its existing phone system, the organization needed a scalable, integrated platform to support customer interactions and internal communication. Concurrency delivered a Teams Voice solution with advanced call routing, auto attendants, and call queues—enabling a streamlined, high-performing call center experience and a future-ready communication foundation. View Details 04 Automating Finance Workflows with a Custom Power Platform and SharePoint Solution A U.S.-based manufacturing organization partnered with Concurrency to modernize and automate its finance workflows through a custom-built application and SharePoint-based platform. Initially seeking a Power Apps solution, the project evolved into a more advanced SharePoint Framework (SPFx) implementation to support complex CapEx workflows, approvals, and financial calculations. The result was a centralized, scalable solution that streamlines finance operations and improves accuracy, visibility, and user experience. View Details 05 Modernizing Document Management and Enabling AI-Ready Operations with Microsoft 365 A U.S.-based commercial real estate organization partnered with Concurrency to modernize its document management, device management, and AI readiness through a comprehensive Microsoft 365 transformation. Relying on legacy file storage systems and disconnected tools, the organization faced challenges managing large volumes of structured and unstructured data. Concurrency delivered a secure, cloud-based foundation that improves collaboration, strengthens security, and enables future AI-powered workflows. View Details 06 Accelerating Enterprise AI Adoption with Microsoft Copilot A global manufacturing and retail organization partnered with Concurrency to implement a structured AI adoption program centered on Microsoft Copilot. Prior to the engagement, AI usage was exploratory and lacked governance, training, and scalability. Concurrency helped the organization transition from experimentation to a secure, enterprise-ready AI foundation—enabling employees to adopt AI confidently while ensuring proper data protection and long-term scalability. View Details Previous Next Blog Impact Urgency Matrix Defined! April 14, 2026 Concurrency Azure OpenAI, Data & AI Why a Model Diversity Approach Is the Responsible Enterprise AI Strategy April 7, 2026 James Savage, CEO Data & AI Modern Data Architecture in Practice: Lessons from a Collaborative Fabric Rollout January 28, 2026 Derek Steckel