DELIVERING THE FUTURE NOW WE’RE HELPING MANUFACTURERS AND DISTRIBUTORSoptimize supply chains, improve operational efficiency, and identify innovative ways to create new revenue streams. Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology Menu Industries Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology Major manufacturers are revolutionizing their business and leading the market by adopting emerging technologies that improve decision-making and operational efficiency, enhance security, and unlock new possibilities for product design and customization.SET NEW STANDARDS Supply Chain Optimization We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing Optimization Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability Visibility Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic Optimization Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service Optimization Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to Action Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive Maintenance Proactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Sales Asset Helper Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers. Learn More Supply Chain Optimization Processing Optimization Sustainability Visibility Logistic Optimization Customer Service Optimization Order Status to Action Smart Warehouse Predictive Maintenance Customer Experience Customer Insights Sales to Action Smart Products Video Analysis Sales Asset Helper Supply Chain OptimizationWe use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing OptimizationNot all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability VisibilityCut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic OptimizationOur application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service OptimizationConcurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to ActionOur clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart WarehouseConcurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive MaintenanceProactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Customer ExperienceWe help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer InsightsWe embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to ActionAccelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart ProductsWe help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video AnalysisConcurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Sales Asset HelperConcurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers. Learn More Supply Chain OptimizationConcurrency’s supply chain capabilities save clients 20-40% in typical inventory planning. That’s because our artificial intelligence predicts demand and its tie to necessary inventory and location with greater certainty. Want to put the right amount of product, storage, and labor in the right places? Work with us to optimize outcomes for greater return on capital that you can reinvest in other profit centers. Processing OptimizationConcurrency AI experts will supplement your highly skilled teams to turn 100% manual processes to 90% automated—while improving data analysis and interpretation for your customers. We’ll apply artificial intelligence for solutions that were never possible with RPA alone, extracting from various sources and compiling it in a system so you make the best business decisions with your customers. Sustainability VisibilityConcurrency puts Microsoft’s sustainability model into action to simultaneously improve our clients’ ecological impact and business efficiency. What’s good for the environment is good for revenue and the bottom line—learn how to reduce emissions, manage energy sources, and address waste through data to hit your sustainability goals. Logistic OptimizationTraditional, manual systems don’t always catch abnormal network behavior—which includes potential threats to security and on-time delivery. Countless events contribute to network bottlenecks, too many for even large teams of technicians to catch. We deliver gains through non-intuitive prediction and even situational modeling for events. Customer Service OptimizationThere’s a lot at stake for every one of your customers. Managing their requests demands speed, accuracy, and clarity. Well-implemented automation that escalates to human parties when needed aids customer service agents to answer questions faster while reducing costs as it references source data with precision. We’ll help your organization plan and optimize solutions to serve 10x the number of end consumers with satisfying, asynchronous experiences that grow your business. Order Status to ActionThe supply chain is complex—more complex every day. Yours is no exception. We use AI to give clients comprehensive prediction from order status to delivery for even the most tangled supply chains. Our experts will help you conquer intricate challenges from configuration modeling to sourcing to delivery, while gaining visibility—and certainty—throughout your entire process. Smart WarehouseOur end-to-end, cloud-based machine learning models easily handle pain points with live data for your business with stunning accuracy. Save money and mitigate mistakes with insights that add real value in real time so you facilitate more productivity from the same floor. Predictive MaintenanceMachine failures and production downtime are costly. Concurrency’s framework uses artificial intelligence to predict failure rates of scaled equipment, fusing off-the-shelf interfaces with operational technology platforms. Our clients experience more uptime in manufacturing environments with effective prediction and engagement. Customer ExperienceYour organization’s mission is the key to unlocking a customer engagement that feels unique, personalized, and direct. Concurrency empowers you to make those connections through solutions that include an asynchronous AI chat platform, a direct engagement with a smart product, or a new way of looking at data that wasn’t possible until now. CUSTOMER INSIGHTSYour customers pursue excellence, always seeking something better. Your business’s value is more than your product or service—it’s the ways you show customers how to increase profits that they might not see. Our team knows what’s possible, using AI tools for a data-driven understanding of your target audience, finding opportunities for you to be a transformative difference-maker. Sales to ActionConcurrency clients see an average reduction of 50-80% in time-to-action between customer request and the outcome they expect. Artificial intelligence reviews and approves or declines quotes with minimal human oversight. How would your teams perform if customers could order directly through AI or execute requests themselves? We’ll free up your internal resources to focus on more valuable work. Smart ProductsThink about your company’s business mission within the context of technology. Connected garage door openers, boats, operational technology platforms, lawn mowers… financial products, logistics, health care—with Concurrency, you’ll more fully tie your organization’s products and services directly to the lives of your customers. Video AnalysisOur adaptable 360-degree approach to artificial intelligence-enabled video platforms helps clients in every industry grow. Imagine an automated guard service, logistics video analysis, quality control—we’ll equip you to manifest this in real life for real customers with real outcomes for real revenue. Sales Asset HelperWe help clients empower individual sales reps or full teams to send meaningful, relevant content back fast when they take in customer requests or RFPs. What kind of solutions can you expect? Think about how much your enterprise could benefit from a question-and-answer bot or an RFP accelerator platform. Time is too valuable to waste when new business is at stake and the competition is better equipped to respond. When you are getting a consultant from Concurrency, you are getting someone who knows the technology inside and out. You know you are getting the right people for the project when you work with Concurrency.Steve Weinheimer | Mayville Engineering CompanyCase Studies 01 Medical Service Organization Replaces MSP with In-House IT Infrastructure 02 Wisconsin-based Healthcare Administration Company Plans Cloud Migration with Azure Engagement Assessment 03 Global CPG Advisors Emboldened by Concurrency Leadership During Merger 04 Transforming Security Incident Response using ServiceNow, Splunk, and Phantom Integration 05 Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB Implementation 06 ServiceNow Service Model Automation Transformation with Concurrency01Medical Service Organization Replaces MSP with In-House IT InfrastructureConcurrency built a custom, Azure-based in-house IT infrastructure to replace the organization’s paid third-party IT provider, a Managed Service Provider (MSP), which couldn’t scale with the organization’s rapid growth-based business model. The new infrastructure is malleable enough to evolve alongside the company’s needs, increasing efficiency and adding significant, long-term ROI. View Details02Wisconsin-based Healthcare Administration Company Plans Cloud Migration with Azure Engagement AssessmentA Wisconsin-based healthcare administration company partnered with Concurrency for an Azure migration project funded by Microsoft. The project involves a detailed assessment of their current infrastructure and plans for a full migration to Azure, including application architecture analysis. The client is now well-prepared to kick off the Azure migration process, with the initial phase already underway with Concurrency. View Details03Global CPG Advisors Emboldened by Concurrency Leadership During MergerMalissa Salzinger, an Account Executive at Concurrency, was able to complete Phase 2.1 of a large-scale merger between two Consumer Product Goods (CPG) advisors in half as much time as anticipated at the request of the clients. She did so by betting on her team’s ability to adapt to the new M&A deal timeline and tirelessly coordinating talent across companies, time zones, and even continents. The secret to her success? Malissa kept her eye on one critical metric throughout: Customer satisfaction. That meant reducing strain on existing employees, maintaining technical support, and otherwise ensuring the process was as painless as possible. View Details04Transforming Security Incident Response using ServiceNow, Splunk, and Phantom IntegrationBy implementing ServiceNow Security Incident Response integrated with Splunk and Phantom, this organization successfully transformed its security incident response capabilities. The unified platform, enriched with advanced threat detection and automated response features, enabled faster response times, efficient collaboration, and strengthened cybersecurity. This ultimately helped the client safeguard sensitive financial data, maintain compliance with regulations, and preserve customer trust in an ever-evolving threat landscape. View Details05Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB ImplementationBy collaborating with Concurrency to implement ServiceNow Discovery/CMDB, this company successfully achieved its goals of improved IT operations, accurate asset management, and quicker incident response. The enhanced CMDB provides a strong foundation for detecting outages and supporting future innovations. The company is now better equipped to deliver seamless financial services to its customers while maintaining the highest standards of operational excellence. View Details06ServiceNow Service Model Automation Transformation with ConcurrencyThis partnership with Concurrency proved to be transformative. Through the implementation of a streamlined tag-based service model and the automation of client software cloning processes, the organization achieved increased operational efficiency, reduced risk, and enhanced IT service delivery. This case study underscores the importance of leveraging expertise and advanced automation solutions to drive digital transformation and improve business outcomes. View Details Previous Next Blog Tech Talks with Nathan Lasnoski Where do off-the-shelf AI content safety systems fit into the picture? September 26, 2024 Nathan Lasnoski Cloud Datacenter & DevOps, Mergers Divestitures & Acquisitions Embracing Hybrid Cloud Solutions for Seamless Data Integration in M&A September 11, 2024 Kurt Spitzner Tech Talks with Nathan Lasnoski Envisioning a Larger Future with the Statement “What Needs to Be True” September 6, 2024 Nathan Lasnoski