DELIVERING THE FUTURE NOW WE’RE HELPING MANUFACTURERS AND DISTRIBUTORSoptimize supply chains, improve operational efficiency, and identify innovative ways to create new revenue streams. Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology Menu Industries Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology Major manufacturers are revolutionizing their business and leading the market by adopting emerging technologies that improve decision-making and operational efficiency, enhance security, and unlock new possibilities for product design and customization.SET NEW STANDARDS Supply Chain Optimization We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing Optimization Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability Visibility Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic Optimization Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service Optimization Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to Action Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive Maintenance Proactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Sales Asset Helper Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers. Learn More Supply Chain Optimization Processing Optimization Sustainability Visibility Logistic Optimization Customer Service Optimization Order Status to Action Smart Warehouse Predictive Maintenance Customer Experience Customer Insights Sales to Action Smart Products Video Analysis Sales Asset Helper Supply Chain OptimizationWe use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time. Learn More Processing OptimizationNot all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Sustainability VisibilityCut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics. Learn More Logistic OptimizationOur application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs. Learn More Customer Service OptimizationConcurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise. Learn More Order Status to ActionOur clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities. Learn More Smart WarehouseConcurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Predictive MaintenanceProactively monitor and manage critical machine maintenance to improve operations, service, and quality. Learn More Customer ExperienceWe help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer InsightsWe embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to ActionAccelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart ProductsWe help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video AnalysisConcurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Sales Asset HelperConcurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers. Learn More Supply Chain OptimizationConcurrency’s supply chain capabilities save clients 20-40% in typical inventory planning. That’s because our artificial intelligence predicts demand and its tie to necessary inventory and location with greater certainty. Want to put the right amount of product, storage, and labor in the right places? Work with us to optimize outcomes for greater return on capital that you can reinvest in other profit centers. Processing OptimizationConcurrency AI experts will supplement your highly skilled teams to turn 100% manual processes to 90% automated—while improving data analysis and interpretation for your customers. We’ll apply artificial intelligence for solutions that were never possible with RPA alone, extracting from various sources and compiling it in a system so you make the best business decisions with your customers. Sustainability VisibilityConcurrency puts Microsoft’s sustainability model into action to simultaneously improve our clients’ ecological impact and business efficiency. What’s good for the environment is good for revenue and the bottom line—learn how to reduce emissions, manage energy sources, and address waste through data to hit your sustainability goals. Logistic OptimizationTraditional, manual systems don’t always catch abnormal network behavior—which includes potential threats to security and on-time delivery. Countless events contribute to network bottlenecks, too many for even large teams of technicians to catch. We deliver gains through non-intuitive prediction and even situational modeling for events. Customer Service OptimizationThere’s a lot at stake for every one of your customers. Managing their requests demands speed, accuracy, and clarity. Well-implemented automation that escalates to human parties when needed aids customer service agents to answer questions faster while reducing costs as it references source data with precision. We’ll help your organization plan and optimize solutions to serve 10x the number of end consumers with satisfying, asynchronous experiences that grow your business. Order Status to ActionThe supply chain is complex—more complex every day. Yours is no exception. We use AI to give clients comprehensive prediction from order status to delivery for even the most tangled supply chains. Our experts will help you conquer intricate challenges from configuration modeling to sourcing to delivery, while gaining visibility—and certainty—throughout your entire process. Smart WarehouseOur end-to-end, cloud-based machine learning models easily handle pain points with live data for your business with stunning accuracy. Save money and mitigate mistakes with insights that add real value in real time so you facilitate more productivity from the same floor. Predictive MaintenanceMachine failures and production downtime are costly. Concurrency’s framework uses artificial intelligence to predict failure rates of scaled equipment, fusing off-the-shelf interfaces with operational technology platforms. Our clients experience more uptime in manufacturing environments with effective prediction and engagement. Customer ExperienceYour organization’s mission is the key to unlocking a customer engagement that feels unique, personalized, and direct. Concurrency empowers you to make those connections through solutions that include an asynchronous AI chat platform, a direct engagement with a smart product, or a new way of looking at data that wasn’t possible until now. CUSTOMER INSIGHTSYour customers pursue excellence, always seeking something better. Your business’s value is more than your product or service—it’s the ways you show customers how to increase profits that they might not see. Our team knows what’s possible, using AI tools for a data-driven understanding of your target audience, finding opportunities for you to be a transformative difference-maker. Sales to ActionConcurrency clients see an average reduction of 50-80% in time-to-action between customer request and the outcome they expect. Artificial intelligence reviews and approves or declines quotes with minimal human oversight. How would your teams perform if customers could order directly through AI or execute requests themselves? We’ll free up your internal resources to focus on more valuable work. Smart ProductsThink about your company’s business mission within the context of technology. Connected garage door openers, boats, operational technology platforms, lawn mowers… financial products, logistics, health care—with Concurrency, you’ll more fully tie your organization’s products and services directly to the lives of your customers. Video AnalysisOur adaptable 360-degree approach to artificial intelligence-enabled video platforms helps clients in every industry grow. Imagine an automated guard service, logistics video analysis, quality control—we’ll equip you to manifest this in real life for real customers with real outcomes for real revenue. Sales Asset HelperWe help clients empower individual sales reps or full teams to send meaningful, relevant content back fast when they take in customer requests or RFPs. What kind of solutions can you expect? Think about how much your enterprise could benefit from a question-and-answer bot or an RFP accelerator platform. Time is too valuable to waste when new business is at stake and the competition is better equipped to respond. When you are getting a consultant from Concurrency, you are getting someone who knows the technology inside and out. You know you are getting the right people for the project when you work with Concurrency.Steve Weinheimer | Mayville Engineering CompanyCase Studies 01 AI Agents Transform HR and Legal Operations for Leading Manufacturing Company 02 AI-Powered AR/AP Matching Transforms Financial Operations for Leading Manufacturer 03 AI-Powered Chat: Transforming Technical Support with Generative AI 04 AI-Driven Solution for Enhanced Document Accuracy 05 Transforming Travel Management at Fox World Travel with AI: A Chatbot Solution for Enhanced Customer and Employee Experiences 06 Medical Service Organization Replaces MSP with In-House IT Infrastructure01AI Agents Transform HR and Legal Operations for Leading Manufacturing CompanyA leading manufacturing company partnered with Concurrency to modernize its HR and Legal operations using AI Agents. These intelligent solutions were designed to automate repetitive tasks, improve compliance, and elevate employee and legal team productivity. By deploying AI into high-volume support workflows, the organization achieved measurable efficiency gains and established a foundation for competitive advantage through intelligent automation. View Details02AI-Powered AR/AP Matching Transforms Financial Operations for Leading ManufacturerA leading North American process manufacturer partnered with Concurrency to modernize its Accounts Receivable (AR) and Accounts Payable (AP) operations using AI and automation. By deploying an intelligent receipt-matching solution, the organization significantly reduced manual workload, improved processing accuracy, and streamlined finance workflows—leading to greater operational efficiency and fewer errors in day-to-day transactions. View Details03AI-Powered Chat: Transforming Technical Support with Generative AIA leading North American discrete manufacturer partnered with Concurrency and Microsoft to pilot an AI-powered chat assistant that enhances the way teams access complex technical documentation. The solution streamlines the retrieval of highly specific information, reducing time and effort, and significantly improving the customer and employee experience across key workflows—while giving the organization a competitive edge through faster response times, greater accuracy, and a more modern, AI-driven support experience. View Details04AI-Driven Solution for Enhanced Document AccuracyA major process manufacturing company partnered with Concurrency and Microsoft to automate and streamline its sales order documentation process. By deploying an AI-powered solution to review critical sales documents, the company dramatically improved accuracy, reduced manual workload, and eliminated recurring errors. This initiative led to significant time savings and operational efficiency across key manufacturing workflows. View Details05Transforming Travel Management at Fox World Travel with AI: A Chatbot Solution for Enhanced Customer and Employee ExperiencesFox World Travel partnered with Concurrency to enhance their chatbot, by enabling it to process both unstructured and structured data, improving data retrieval and decision-making for travel managers. The solution increased the chatbot’s reliability, scalability, and accuracy, earning the company a prestigious industry award for its innovative approach. View Details06Medical Service Organization Replaces MSP with In-House IT InfrastructureConcurrency built a custom, Azure-based in-house IT infrastructure to replace the organization’s paid third-party IT provider, a Managed Service Provider (MSP), which couldn’t scale with the organization’s rapid growth-based business model. The new infrastructure is malleable enough to evolve alongside the company’s needs, increasing efficiency and adding significant, long-term ROI. View Details Previous Next Blog Data & AI Scouting Frozen Terrain: How Microsoft Fabric Accelerates ML in Manufacturing April 15, 2025 Brian Haydin Workplace Modernization Scouting Frozen Terrain: How Microsoft Fabric Accelerates ML in Manufacturing February 25, 2025 Brian Haydin Data & AI Create value for your customers with your data and the rest will fall behind it February 6, 2025 Nathan Lasnoski