DELIVERING THE FUTURE NOW 

WE’RE HELPING MANUFACTURERS AND DISTRIBUTORS

optimize supply chains, improve operational efficiency, and identify innovative ways to create new revenue streams. 

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SET NEW STANDARDS

Supply Chain Optimization
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We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time.

Processing Optimization
Gear with rotating arrows

Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently.

Sustainability Visibility
Three line drawn people with a gear above them

Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics.

Logistic Optimization
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Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs.

Customer Service Optimization
A team of people above a gear

Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise.

Order Status to Action
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Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities.

Smart Warehouse
Gear with a globe inside

Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution.

Predictive Maintenance
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Proactively monitor and manage critical machine maintenance to improve operations, service, and quality.

Customer Experience
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We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences.

Customer Insights
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We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights.

Sales to Action
A dart board on a profile of a person

Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications.

Smart Products
lightbulb with a gear inside of it

We help clients devise new technology products to translate ordinary capabilities into extraordinary integration.

Video Analysis
Report Icon

Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value.

Sales Asset Helper
Plan Icon

Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers.

workflow around a money sign

Supply Chain Optimization

We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time.

Gear with rotating arrows

Processing Optimization

Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently.

Three line drawn people with a gear above them

Sustainability Visibility

Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics.

Negotiation Icon

Logistic Optimization

Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs.

A team of people above a gear

Customer Service Optimization

Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise.

Manager Icon

Order Status to Action

Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities.

Gear with a globe inside

Smart Warehouse

Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution.

Crisis Icon

Predictive Maintenance

Proactively monitor and manage critical machine maintenance to improve operations, service, and quality.

Idea Icon

Customer Experience

We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences.

Evaluation Icon

Customer Insights

We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights.

A dart board on a profile of a person

Sales to Action

Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications.

lightbulb with a gear inside of it

Smart Products

We help clients devise new technology products to translate ordinary capabilities into extraordinary integration.

Report Icon

Video Analysis

Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value.

Plan Icon

Sales Asset Helper

Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers.

Case Studies

01
Transforming Accounts Receivable with an AI-Driven Customer Collections Agent
02
Advancing AI Adoption with Copilot Studio Enablement
03
Transforming Call Center Operations with Microsoft Teams Voice
04
Automating Finance Workflows with a Custom Power Platform and SharePoint Solution
05
Modernizing Document Management and Enabling AI-Ready Operations with Microsoft 365
06
Accelerating Enterprise AI Adoption with Microsoft Copilot
01

Transforming Accounts Receivable with an AI-Driven Customer Collections Agent

A U.S.-based chemical manufacturing organization partnered with Concurrency to modernize and automate its customer collections process through an AI-driven solution. Facing fragmented processes and limited visibility into outstanding receivables, the organization sought to improve efficiency, accuracy, and scalability within its finance operations. Concurrency delivered a Customer Collections Agent that centralizes data, automates workflows, and enables more proactive, intelligent collections management.

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02

Advancing AI Adoption with Copilot Studio Enablement

Following a successful Microsoft Copilot adoption program, a leading manufacturing organization partnered with Concurrency to accelerate its AI journey through targeted Copilot Studio enablement. Building on early adoption momentum, the organization sought to empower employees with the skills and tools needed to design, build, and deploy AI agents. Concurrency delivered a structured, hands-on enablement program that advanced AI capabilities from productivity use cases to practical automation.

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03

Transforming Call Center Operations with Microsoft Teams Voice

A U.S.-based organization partnered with Concurrency to modernize its legacy telephony system and implement a cloud-based call center solution using Microsoft Teams Voice. Facing limitations with its existing phone system, the organization needed a scalable, integrated platform to support customer interactions and internal communication. Concurrency delivered a Teams Voice solution with advanced call routing, auto attendants, and call queues—enabling a streamlined, high-performing call center experience and a future-ready communication foundation.

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04

Automating Finance Workflows with a Custom Power Platform and SharePoint Solution

A U.S.-based manufacturing organization partnered with Concurrency to modernize and automate its finance workflows through a custom-built application and SharePoint-based platform. Initially seeking a Power Apps solution, the project evolved into a more advanced SharePoint Framework (SPFx) implementation to support complex CapEx workflows, approvals, and financial calculations. The result was a centralized, scalable solution that streamlines finance operations and improves accuracy, visibility, and user experience.

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05

Modernizing Document Management and Enabling AI-Ready Operations with Microsoft 365

A U.S.-based commercial real estate organization partnered with Concurrency to modernize its document management, device management, and AI readiness through a comprehensive Microsoft 365 transformation. Relying on legacy file storage systems and disconnected tools, the organization faced challenges managing large volumes of structured and unstructured data. Concurrency delivered a secure, cloud-based foundation that improves collaboration, strengthens security, and enables future AI-powered workflows.

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06

Accelerating Enterprise AI Adoption with Microsoft Copilot

A global manufacturing and retail organization partnered with Concurrency to implement a structured AI adoption program centered on Microsoft Copilot. Prior to the engagement, AI usage was exploratory and lacked governance, training, and scalability. Concurrency helped the organization transition from experimentation to a secure, enterprise-ready AI foundation—enabling employees to adopt AI confidently while ensuring proper data protection and long-term scalability.

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Blog

Impact Urgency Matrix Defined!

Concurrency

Azure OpenAI, Data & AI

Why a Model Diversity Approach Is the Responsible Enterprise AI Strategy

James Savage, CEO