TRANSFORM BUSINESS OPERATIONS AI AND AUTOMATION TOOLSremove repetitive or mundane tasks so your skilled teams can focus on bigger problems and the bigger picture Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology Menu Industries Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology At Concurrency, we know how much you have to contend with day to day. Important tasks get deprioritized when the next unexpected to-do comes in hot.Our technical expertise is matched only by our passion for driving positive change to deliver the best possible outcomes for clients.AUTOMATING FOR TOTAL PERFORMANCE Processing Automation Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Process Automation We use the power of artificial intelligence to help clients accelerate the automation of business processes. Learn More Processing Automation Customer Insights Process Automation Processing AutomationNot all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Customer InsightsWe embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Process AutomationWe use the power of artificial intelligence to help clients accelerate the automation of business processes. Learn More Processing AutomationConcurrency AI experts will supplement your highly skilled teams to turn 100% manual processes to 90% automated—while improving data analysis and interpretation for your customers. We’ll apply artificial intelligence for solutions that were never possible with RPA alone, extracting from various sources and compiling it in a system so you make the best business decisions with your customers. Customer InsightsYour customers pursue excellence, always seeking something better. Your business’s value is more than your product or service—it’s the ways you show customers how to increase profits that they might not see. Our team knows what’s possible, using AI tools for a data-driven understanding of your target audience, finding opportunities for you to be a transformative difference-maker. Process Automation Our innovative, easy-to-implement, low-maintenance tools will fuel your speed of service and strengthen customer relationships. Erase issues in your current manual processes that result in costly rework and potentially find gaps. Automation takes over processes, often turning 100% manual processes to 90% automated—apply this across 500,000 times per year and imagine how much more above-the-line work teams can put that time to. Concurrency has a great vision for Digital Transformation and has invested time to understand my business and look beyond the technology. They help me look at my business and understand what moves I should take next.Ron Borden | MOEITSCase Studies 01 Wealth Manager Leverages Custom Dynamics 365 Applications to Deliver a Better Customer Experience 02 U.S. Metal Distributor Reducing Sales Complexity with Automated Product Search 03 Global Leader in Marine Recreation Leverages Concurrency’s Digital Operations to Improve its Security Infrastructure and Employee Engagement 04 Clover Imaging Group and Concurrency Enhance Work Opportunities for People with Cognitive Disabilities 05 Concurrency Teams with Two Other Microsoft Partners on Lotus to Office 365 Migration 06 Concurrency Helps Cloud Solutions Provider—an AWS Partner—Initiate Azure Services01Wealth Manager Leverages Custom Dynamics 365 Applications to Deliver a Better Customer ExperienceThis case study explores how Concurrency collaborated with a Fortune 100 multinational financial services firm to leverage Microsoft Dynamics 365, creating a unified digital platform. The goal was to automate processes, provide advisors with better tools, and ultimately deliver a superior client experience. By standardizing operations and embracing innovative tools, the firm aimed to secure its position in the dynamic Wealth Management industry, where personalized service and efficiency are key. The adoption of Dynamics 365 streamlined data management, empowered advisors, and positioned the firm for continued growth while maintaining a high-touch approach to client service. View Details02U.S. Metal Distributor Reducing Sales Complexity with Automated Product SearchThe primary goal of this case study was to significantly reduce the time it took to provide quotes for over 100,000 different types of metal products, enhancing the efficiency and competitiveness of a leading U.S. metal distributor. The solution involved the deployment of a cloud-based system powered by Microsoft technology and natural language processing (NLP). This innovative system automated product searches and rapidly generated near-real-time quotes for sales representatives to present to customers. View Details03Global Leader in Marine Recreation Leverages Concurrency’s Digital Operations to Improve its Security Infrastructure and Employee EngagementThey needed a partner that could assess and advise on real-time events within its Microsoft E5 security solution as well as other areas of the IT infrastructure, in addition to providing hands-on support in keeping the environment thriving. After consulting with Concurrency on its security roadmap and a series of small projects, the organization engaged with Concurrency’s Digital Operations team to help implement a best-in-class security platform, provide proactive support, and ensure continued agility. View Details04Clover Imaging Group and Concurrency Enhance Work Opportunities for People with Cognitive DisabilitiesTo bring the concept to reality, Clover Imaging Group partnered with Concurrency to build a mixed reality platform leveraging a multi-component, hand-attached scanner, headset and visual and audio input. The solution leverages Microsoft Azure Cognitive Services, Azure ML, Azure SQL, Azure Speech and location awareness. Conversational AI technology combined with mixed reality creates a virtual guide to help individuals with cognitive disabilities perform a job and a series of tasks that they might not otherwise be able to complete on their own. View Details05Concurrency Teams with Two Other Microsoft Partners on Lotus to Office 365 MigrationFor many years, this food manufacturing and distribution company used an on-premises Lotus Domino platform for email, calendaring, and contact management. The company recognized the software was not enabling employees to collaborate effectively. Therefore, its IT team decided to migrate the company’s communications to Microsoft Office 365. View Details06Concurrency Helps Cloud Solutions Provider—an AWS Partner—Initiate Azure ServicesFor this project, we assisted our client to establish a delivery model for a wide range of cloud solutions on the Azure platform. This particular client is an Amazon Web Services partner that had received requests from its own customers for Azure-based services. Our client decided to initiate Azure offerings, formed an internal team to lead the project, and contracted with us to provide assistance. View Details Previous Next Blog Data, KQL, Log Analytics, Microsoft, Microsoft Sentinel, Transform Transforming Log Analytics: How We Saved a Company Over $100,000 November 7, 2023 Joseph Dutton Azure OpenAI Microsoft’s Free AI Training: Your Gateway to the Future! November 3, 2023 Concurrency Azure, Microsoft Teams, Sharepoint, Workplace Modernization Streamlined Transitions: Mastering Microsoft Technology Integration in Mergers, Acquisitions and Divestitures November 2, 2023 Kurt Spitzner