TRANSFORM BUSINESS OPERATIONS AI AND AUTOMATION TOOLSremove repetitive or mundane tasks so your skilled teams can focus on bigger problems and the bigger picture Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology Menu Industries Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology At Concurrency, we know how much you have to contend with day to day. Important tasks get deprioritized when the next unexpected to-do comes in hot.Our technical expertise is matched only by our passion for driving positive change to deliver the best possible outcomes for clients.AUTOMATING FOR TOTAL PERFORMANCE Processing Automation Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Process Automation We use the power of artificial intelligence to help clients accelerate the automation of business processes. Learn More Processing Automation Customer Insights Process Automation Processing AutomationNot all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently. Learn More Customer InsightsWe embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Process AutomationWe use the power of artificial intelligence to help clients accelerate the automation of business processes. Learn More Processing AutomationConcurrency AI experts will supplement your highly skilled teams to turn 100% manual processes to 90% automated—while improving data analysis and interpretation for your customers. We’ll apply artificial intelligence for solutions that were never possible with RPA alone, extracting from various sources and compiling it in a system so you make the best business decisions with your customers. Customer InsightsYour customers pursue excellence, always seeking something better. Your business’s value is more than your product or service—it’s the ways you show customers how to increase profits that they might not see. Our team knows what’s possible, using AI tools for a data-driven understanding of your target audience, finding opportunities for you to be a transformative difference-maker. Process Automation Our innovative, easy-to-implement, low-maintenance tools will fuel your speed of service and strengthen customer relationships. Erase issues in your current manual processes that result in costly rework and potentially find gaps. Automation takes over processes, often turning 100% manual processes to 90% automated—apply this across 500,000 times per year and imagine how much more above-the-line work teams can put that time to. Concurrency has a great vision for Digital Transformation and has invested time to understand my business and look beyond the technology. They help me look at my business and understand what moves I should take next.Ron Borden | MOEITSCase Studies 01 Transforming Travel Management at Fox World Travel with AI: A Chatbot Solution for Enhanced Customer and Employee Experiences 02 Medical Service Organization Replaces MSP with In-House IT Infrastructure 03 Wisconsin-based Healthcare Administration Company Plans Cloud Migration with Azure Engagement Assessment 04 Global CPG Advisors Emboldened by Concurrency Leadership During Merger 05 Transforming Security Incident Response using ServiceNow, Splunk, and Phantom Integration 06 Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB Implementation01Transforming Travel Management at Fox World Travel with AI: A Chatbot Solution for Enhanced Customer and Employee ExperiencesFox World Travel partnered with Concurrency to enhance their chatbot, by enabling it to process both unstructured and structured data, improving data retrieval and decision-making for travel managers. The solution increased the chatbot’s reliability, scalability, and accuracy, earning the company a prestigious industry award for its innovative approach. View Details02Medical Service Organization Replaces MSP with In-House IT InfrastructureConcurrency built a custom, Azure-based in-house IT infrastructure to replace the organization’s paid third-party IT provider, a Managed Service Provider (MSP), which couldn’t scale with the organization’s rapid growth-based business model. The new infrastructure is malleable enough to evolve alongside the company’s needs, increasing efficiency and adding significant, long-term ROI. View Details03Wisconsin-based Healthcare Administration Company Plans Cloud Migration with Azure Engagement AssessmentA Wisconsin-based healthcare administration company partnered with Concurrency for an Azure migration project funded by Microsoft. The project involves a detailed assessment of their current infrastructure and plans for a full migration to Azure, including application architecture analysis. The client is now well-prepared to kick off the Azure migration process, with the initial phase already underway with Concurrency. View Details04Global CPG Advisors Emboldened by Concurrency Leadership During MergerMalissa Salzinger, an Account Executive at Concurrency, was able to complete Phase 2.1 of a large-scale merger between two Consumer Product Goods (CPG) advisors in half as much time as anticipated at the request of the clients. She did so by betting on her team’s ability to adapt to the new M&A deal timeline and tirelessly coordinating talent across companies, time zones, and even continents. The secret to her success? Malissa kept her eye on one critical metric throughout: Customer satisfaction. That meant reducing strain on existing employees, maintaining technical support, and otherwise ensuring the process was as painless as possible. View Details05Transforming Security Incident Response using ServiceNow, Splunk, and Phantom IntegrationBy implementing ServiceNow Security Incident Response integrated with Splunk and Phantom, this organization successfully transformed its security incident response capabilities. The unified platform, enriched with advanced threat detection and automated response features, enabled faster response times, efficient collaboration, and strengthened cybersecurity. This ultimately helped the client safeguard sensitive financial data, maintain compliance with regulations, and preserve customer trust in an ever-evolving threat landscape. View Details06Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB ImplementationBy collaborating with Concurrency to implement ServiceNow Discovery/CMDB, this company successfully achieved its goals of improved IT operations, accurate asset management, and quicker incident response. The enhanced CMDB provides a strong foundation for detecting outages and supporting future innovations. The company is now better equipped to deliver seamless financial services to its customers while maintaining the highest standards of operational excellence. View Details Previous Next Blog Workplace Modernization Scouting Frozen Terrain: How Microsoft Fabric Accelerates ML in Manufacturing February 25, 2025 Brian Haydin Data & AI Create value for your customers with your data and the rest will fall behind it February 6, 2025 Nathan Lasnoski Data & AI Seeking a Deeper Understanding of the Hype February 5, 2025 Brian Haydin
