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  • Blog

    Microsoft VSS Backup Retryable Error

    What was going on? One of our customers reported an issue with how an Exchange server was backing up. The backups themselves were working alright, and the customer was able to perform test restores. However, one of the VSS writers was consistently showing an error state. You can check the status of all available VSS…

    Concurrency
  • Blog

    ServiceNow Order Guides – Cascading Variables

    What is an Order Guide?  Straight from the docs site: An order guide submits a single service catalog request that generates several items. Order guides allow you to define rules that identify which catalog items to include in a request.  This can be extremely useful in the (obvious) use case of user onboarding.  You also are…

    Concurrency
  • Blog

    ServiceNow Flow Designer: Kick the code to the curb with easy-to-read rich process automation!

    On the marketplace today are countless product suites that enable powerful automation capabilities. But, how many of those product suites can give the user a simple, easy-to-use designer to create those powerful workflows? Probably not many, but ServiceNow has delivered something to make all our lives easier. That’s right – I’m talking about Flow Designer within the…

    Michael Dugan
  • Blog

    Cloud Modernization’s Impact on Organizational Structure

    The movement to the cloud is driving not only workload transformation but team transformation as well. A common question I’m asked is “how does the move to the cloud change my IT org structure?” The movement to the cloud is only one of the factors impacting the change of the IT org structure, while it is also…

    Nathan Lasnoski
  • Blog

    Resize a SQL Server Transaction Log File Using PowerShell

    This is the second in a series of posts on using the DBATools suite of PowerShell functions to administer SQL Server environments.  In my first post, I showed how to restore an Availability Group database.  In this post, I demonstrate how to use the DBATools functions to resize a transaction log file and reduce the number…

    Concurrency, Inc.
  • Blog

    Microsoft Flow – Capture Hyperlinks and Detail about Running Flows using HTTP REST

    Summary This blog post describes a way to capture links to running Flow instances and other metadata to a SharePoint List using HTTP REST.  A Flow Owner can use information in this list rather than the Flow Portal to find a specific running Flow instance more quickly. Background We designed a Flow that our client…

    Concurrency, Inc.
  • Blog

    ServiceNow – Dependent Variables on Record Producer in Service Catalog

    For those of you working with record producers and building out dynamic pages, you may be aware that this can be a bear to work with. I have done this in the past and always need reference material.You may be reading this and wondering what the use case for this guide is. You would use…

    Concurrency
  • Blog

    Diagnosing Disk Performance Issues

    Disk performance issues can be hard to track down but can also cause a wide variety of issues.  The disk performance counter available in Windows are numerous, and being able to select the right counters for a given situation is a great troubleshooting skill.  Here, we’ll review two basic scenarios – measuring overall disk performance…

    Concurrency
  • Blog

    How to prevent users from connecting SharePoint Sites to Office 365 Groups?

    Office 365 Group is a security (membership) group that is tied to various apps that we are subscribed to as part of our 365 subscription. It provide us distribution list, outlook calendar, site collection. The files tab in office 365 group points to document library on sharepoint site. We can associate team with the Office 365 group. When…

    Concurrency, Inc.