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  • Blog

    Using DAX Studio to Jump Start Your Data Dictionary

    Using DAX Studio To Jump Start Your Data Dictionary    In the world of analytics, understanding and being able to define your data is king in any data project. Organizations often focus on the early stage around getting systems set up and the technology behind the data, but they easily lose focus on the metrics and key information the business needs and the process to govern their…

    Concurrency, Inc.
  • Blog

    How to Secure a Synapse Workspace with Active Directory groups 

    Azure Synapse is an enterprise analytics service that accelerates time to insight across data warehouses and big data systems. Azure Synapse brings together the best of SQL technologies used in enterprise data warehousing, Spark technologies used for big data, Pipelines for data integration and ETL/ELT, and deep integration with other Azure services such as Power BI,…

    Concurrency
  • Blog

    Predicting Future Incident Counts – Use Regression Analysis!

    Regression Analysis is one of many ways in which forecasting and prediction can be done. This presents a brief step-by-step approach, using observed incident counts, to predict future incident trends to create a strong business case to executives for investing in further actions and improvements. Regression Analysis is a statistical approach that can be utilized…

    Concurrency
  • Blog

    Radical Incident Reduction – The 30-30-30 Program

    Want to pump up your IT delivery with a program that excites executives, provides great business value and greatly lowers unplanned labor costs, incident volumes and service outages? The 30-30-30 Program is a fast-paced attention getting program that targets a 30% reduction in incident counts, 30% reduction in resolution times and a 30% increase in…

    Concurrency, Inc.
  • Blog

    Azure ML Seaborn Module Not Found

    I was doing some testing in Azure Machine Learning Notebooks and ran into a problem where the module I was looking to use was not working properly. The error I recieved was “ModuleNotFoundError: No module named ‘seaborn’”. The code I used which resulted in this was: This was relatively easy to correct by opening a…

    Nathan Lasnoski
  • Blog

    Windows 10 Universal Print Not Showing Up

    The team at Concurrency had made the transition to Zero Trust a couple years ago, with all laptops running Windows 10, Azure AD join, Intune managed, guest network joined, etc. The other day I had a reason to print a document, something that I haven’t done professionally in well over five years. Unfortunately, when searching…

    Nathan Lasnoski
  • Blog

    ServiceNow: Dynamic Inbound Action Email Parsing

    Challenges with Existing Platform Capabilities If you have worked with ServiceNow before, then chances are you are familiar with the out-of-box system property that can discard any text below a specific message in a reply body (glide.pop3.reply_separators). This typically is the ideal solution for organizations that are smaller in size and have a repeatable process…

    Michael Dugan
  • Blog

    Default Outlook Meeting Lengths to 25 minutes and 50 minutes

    This has been spoken of in various places over the last year, but I wanted to reinforce a simple change to your Outlook that will make your and your co-worker’s lives better. We often forget that we need time between meetings, especially when every meeting is a video conference. I was recently in 8 back-to-back…

    Nathan Lasnoski
  • Blog

    Alternant routing on a 404 with AudioCodes

    I recently wanted to do are route based on a user not found. I have Teams Direct Routing migration from Cisco. If a user doesnt exist in Teams, I want the call to go to Cisco while we are migrating users. Here are the steps to put in a reroute, or failover to another IP group.…

    Concurrency, Inc.