DELIVERING THE FUTURE NOW 

WE’RE HELPING MANUFACTURERS AND DISTRIBUTORS

optimize supply chains, improve operational efficiency, and identify innovative ways to create new revenue streams. 

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SET NEW STANDARDS

Supply Chain Optimization
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We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time.

Processing Optimization
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Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently.

Sustainability Visibility
Three line drawn people with a gear above them

Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics.

Logistic Optimization
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Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs.

Customer Service Optimization
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Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise.

Order Status to Action
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Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities.

Smart Warehouse
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Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution.

Predictive Maintenance
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Proactively monitor and manage critical machine maintenance to improve operations, service, and quality.

Customer Experience
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We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences.

Customer Insights
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We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights.

Sales to Action
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Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications.

Smart Products
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We help clients devise new technology products to translate ordinary capabilities into extraordinary integration.

Video Analysis
Report Icon

Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value.

Sales Asset Helper
Plan Icon

Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers.

workflow around a money sign

Supply Chain Optimization

We use powerful AI to predict the inventory our clients need with precision—from what suppliers, at what warehouses, at what price, at what time.

Gear with rotating arrows

Processing Optimization

Not all data is structured uniformly. Clients come to us for help automating processes to analyze raw data up to 10x more efficiently.

Three line drawn people with a gear above them

Sustainability Visibility

Cut inefficiency and hit on opportunities for energy optimization in manufacturing, IT work environments, and logistics.

Negotiation Icon

Logistic Optimization

Our application of artificial intelligence improves routing of complex logistics distribution to save 10-20% on costs.

A team of people above a gear

Customer Service Optimization

Concurrency’s AI solutions for omni-channel responsiveness plus chatbot experiences are consistent, fast—and precise.

Manager Icon

Order Status to Action

Our clients benefit from Concurrency’s application of artificial intelligence to the process of their delivery capabilities.

Gear with a globe inside

Smart Warehouse

Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution.

Crisis Icon

Predictive Maintenance

Proactively monitor and manage critical machine maintenance to improve operations, service, and quality.

Idea Icon

Customer Experience

We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences.

Evaluation Icon

Customer Insights

We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights.

A dart board on a profile of a person

Sales to Action

Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications.

lightbulb with a gear inside of it

Smart Products

We help clients devise new technology products to translate ordinary capabilities into extraordinary integration.

Report Icon

Video Analysis

Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value.

Plan Icon

Sales Asset Helper

Concurrency’s AI gives your sales teams the critical decision-making assets they need to respond more quickly to customers.

Case Studies

01
Transforming Security Incident Response using ServiceNow, Splunk, and Phantom Integration
02
Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB Implementation
03
ServiceNow Service Model Automation Transformation with Concurrency
04
Streamlining Onboarding and Offboarding Processes through ServiceNow Active Directory Automation Enhancements
05
Enhancing Connectivity and Search Capabilities: Empowering a Non-Profit’s Mission with AI
06
Enhancing Operational Efficiency Through ServiceNow Advisory Support
01

Transforming Security Incident Response using ServiceNow, Splunk, and Phantom Integration

By implementing ServiceNow Security Incident Response integrated with Splunk and Phantom, this organization successfully transformed its security incident response capabilities. The unified platform, enriched with advanced threat detection and automated response features, enabled faster response times, efficient collaboration, and strengthened cybersecurity. This ultimately helped the client safeguard sensitive financial data, maintain compliance with regulations, and preserve customer trust in an ever-evolving threat landscape.

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02

Strengthening IT Operations and Asset Management with ServiceNow Discovery/CMDB Implementation

By collaborating with Concurrency to implement ServiceNow Discovery/CMDB, this company successfully achieved its goals of improved IT operations, accurate asset management, and quicker incident response. The enhanced CMDB provides a strong foundation for detecting outages and supporting future innovations. The company is now better equipped to deliver seamless financial services to its customers while maintaining the highest standards of operational excellence.

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03

ServiceNow Service Model Automation Transformation with Concurrency

This partnership with Concurrency proved to be transformative. Through the implementation of a streamlined tag-based service model and the automation of client software cloning processes, the organization achieved increased operational efficiency, reduced risk, and enhanced IT service delivery. This case study underscores the importance of leveraging expertise and advanced automation solutions to drive digital transformation and improve business outcomes.

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04

Streamlining Onboarding and Offboarding Processes through ServiceNow Active Directory Automation Enhancements

By collaborating with Concurrency to implement ServiceNow Active Directory automation enhancements, this organization effectively automated and streamlined their employee onboarding, offboarding, and data change processes. The automation improvements led to increased efficiency, improved customer support, and enhanced IT service management capabilities. The organization is now better positioned to deliver superior financial services to their clients while maintaining a strong focus on security and operational excellence.

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05

Enhancing Connectivity and Search Capabilities: Empowering a Non-Profit’s Mission with AI

A non-profit organization collaborated with Concurrency to update a pre-existing user platform, aiming to enhance search functionality and support by implementing artificial intelligence (AI). Through various upgrades and platform enhancements, including transitioning to the LTS version of .NET and upgrading the Content Management System, the organization improved its platform’s capabilities. The integration of AI, specifically GenAI, enhanced search efficiency and effectiveness.

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06

Enhancing Operational Efficiency Through ServiceNow Advisory Support

Through ServiceNow Advisory Support provided by Concurrency, this company successfully addressed operational challenges and achieved improved efficiency. The collaboration enabled the credit union to remediate critical issues promptly, enhance collaboration among stakeholders, and pave the way for future innovations. By leveraging best practices and optimizing processes, the company positioned itself for sustained growth and continued excellence in providing financial services to its valued customers.

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