/ Case Studies / Empowering Leadership Productivity with Microsoft Copilot Case Studies Empowering Leadership Productivity with Microsoft CopilotConcurrency helped a global manufacturing leader accelerate executive productivity through personalized Microsoft Copilot training—enabling leaders to work smarter, delegate more effectively, and make faster, data-driven decisions.Critical IssueA leading global manufacturer with operations spanning six continents sought to help its executive team leverage Microsoft Copilot for greater productivity and efficiency. While the organization had deployed Copilot, adoption among senior leadership was low due to limited time and uncertainty about real-world use cases.Concurrency partnered with the client to deliver customized 1:1 executive training sessions—demonstrating practical, role-specific applications of Copilot that align with leadership priorities and daily workflows.Customer ProfileGlobal manufacturer and technology innovator in the transportation and logistics sectorKey ProblemExecutives were aware of Copilot’s potential but lacked the time and guidance to explore its capabilities. Without focused, hands-on support, adoption stalled—limiting the return on their Microsoft 365 investment and slowing digital transformation at the leadership level.BUSINESS CHALLENGESBefore partnering with Concurrency, the organization faced several key challenges:Limited Executive Adoption: Copilot was available but not being utilized effectively by senior leaders.Lack of Tailored Training: General enablement sessions didn’t resonate with executive use cases or priorities.Time Constraints: Executives needed concise, high-impact sessions that fit into demanding schedules.Underutilized Investment: Low usage reduced overall ROI on Microsoft 365 Copilot licensing.OutcomesAccelerated Executive Adoption1:1 sessions tailored to each leader’s workflow built confidence and familiarity with Copilot, driving meaningful adoption across the executive team.Improved Productivity & Decision-MakingExecutives learned to use Copilot for drafting communications, summarizing reports, and analyzing data—saving time and improving clarity in decision-making.Maximized Microsoft 365 ROIBy helping leadership fully leverage Copilot’s capabilities, the organization increased its overall value realization from the Microsoft ecosystem.our solution1:1 Executive Copilot TrainingDelivered ten hours of individualized sessions focused on each executive’s unique role and responsibilities.Scenario-Based Use CasesDemonstrated practical applications of Copilot in Outlook, Teams, Word, and Excel—showing how to streamline daily tasks, summarize information, and prepare communications efficiently.Personalized Enablement ApproachDesigned concise, hands-on sessions that respected leaders’ time while providing immediate, tangible value.LESSONS LEARNED & NEXT STEPSExecutive adoption accelerates when training is personalized and use-case driven.Short, focused engagements create lasting impact—especially for time-constrained leadership teams.Building Copilot fluency at the top sets the tone for organization-wide adoption.The client now plans to expand Copilot enablement across additional departments, ensuring consistent productivity gains company-wide.CONCLUSIONBy partnering with Concurrency, this global manufacturer transformed executive enablement into a strategic advantage. Through focused, 1:1 Copilot training, leadership gained the tools and confidence to harness AI for faster communication, smarter analysis, and stronger decision-making—setting the foundation for broader organizational adoption and innovation.
