EXPERIENCE TRANSFORMATIVE RESULTS WHERE DO YOU TURN TO CREATE NEW VALUE? Will you be forced to pivot with the existing market—or will your business be the disruptive innovator that displaces the status quo? Don’t find yourself the Blockbuster in a Netflix world. We’ll accelerate your incremental change to become truly transformative. Automate Optimize Transform Menu Solutions Automate Optimize Transform Concurrency starts by helping you uncover exactly what your customers want—finding the pain points and problems that nobody else has remedied. Then we’ll partner with you to deliver the innovative products, services, and experiences that will transform business. And yours. INNOVATING THROUGH BUSINESS INTELLIGENCE Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer Experience Customer Insights Sales to Action Smart Products Video Analysis Customer Experience We help companies disrupt the CX relationship by giving them smart, data-driven, AI-enabled experiences. Learn More Customer Insights We embolden clients and their customers to generate new revenue streams through a combination of human expertise and AI insights. Learn More Sales to Action Accelerate your company’s speed for turning customer requests into actual orders with Concurrency’s artificial intelligence applications. Learn More Smart Products We help clients devise new technology products to translate ordinary capabilities into extraordinary integration. Learn More Video Analysis Concurrency will show you how to take full advantage of immersive video, audio, and AR capabilities to create automated products faster, for maximum value. Learn More Customer Experience Your organization’s mission is the key to unlocking a customer engagement that feels unique, personalized, and direct. Concurrency empowers you to make those connections through solutions that include an asynchronous AI chat platform, a direct engagement with a smart product, or a new way of looking at data that wasn’t possible until now. Customer Insights Your customers pursue excellence, always seeking something better. Your business’s value is more than your product or service—it’s the ways you show customers how to increase profits that they might not see. Our team knows what’s possible, using AI tools for a data-driven understanding of your target audience, finding opportunities for you to be a transformative difference-maker. Sales to Action Concurrency clients see an average reduction of 50-80% in time-to-action between customer request and the outcome they expect. Artificial intelligence reviews and approves or declines quotes with minimal human oversight. How would your teams perform if customers could order directly through AI or execute requests themselves? We’ll free up your internal resources to focus on more valuable work. Smart Products Think about your company’s business mission within the context of technology. Connected garage door openers, boats, operational technology platforms, lawn mowers… financial products, logistics, health care—with Concurrency, you’ll more fully tie your organization’s products and services directly to the lives of your customers. Video Analysis Our adaptable 360-degree approach to artificial intelligence-enabled video platforms helps clients in every industry grow. Imagine an automated guard service, logistics video analysis, quality control—we’ll equip you to manifest this in real life for real customers with real outcomes for real revenue. Concurrency is an extension of my team. The success we have generated as a team is in part because of our partnership with the security professionals at Concurrency. Their deep level of expertise is unparalleled in the marketplace. Michael Van Cleave | Microsoft Case Studies 01 Accelerating AI Readiness With a Copilot Agent Enablement Day 02 Improving Inventory Visibility With a Visual Inventory Tracking System 03 Scaling Operational Efficiency With AI‑Driven Document Matching 04 Accelerating Developer Productivity With GitHub Copilot Enterprise 05 Optimizing Complex Operations With Predictive Intelligence 06 Accelerating ServiceNow Migration and Operational Stability During M&A 01 Accelerating AI Readiness With a Copilot Agent Enablement Day A large U.S.-based financial services organization partnered with Concurrency to accelerate hands‑on adoption of AI agents using Microsoft Copilot. While interest in Copilot was already strong, leadership wanted to move beyond experimentation and ensure teams understood how to apply Copilot and agents in a secure, practical, and business‑relevant way. Concurrency delivered an in‑person Copilot Agent Day designed to build foundational knowledge, surface real use cases, and create momentum for scalable AI adoption. View Details 02 Improving Inventory Visibility With a Visual Inventory Tracking System A U.S.-based industrial distributor partnered with Concurrency to modernize how it tracks, searches, and sells inventory across warehouse and sales teams. Operating in a resale‑driven environment where inventory changes constantly and varies by condition, the organization needed a faster, more reliable way to capture inventory details and make them immediately visible to sales. Concurrency delivered a visual, photo‑first inventory tracking system that reduced manual effort, improved response times, and established a scalable foundation for future automation. View Details 03 Scaling Operational Efficiency With AI‑Driven Document Matching A U.S.-based industrial distributor partnered with Concurrency to modernize high‑friction, document‑driven operational workflows tied to purchasing coordination and receivables processing. As transaction volume increased, leadership wanted to reduce manual effort and improve accuracy without adding headcount or replacing core systems. Through targeted automation and governance‑first design, Concurrency helped the organization establish a scalable foundation for efficient, AI‑enabled operations. View Details 04 Accelerating Developer Productivity With GitHub Copilot Enterprise A U.S.-based organization partnered with Concurrency to enable GitHub Copilot Enterprise across its development teams. As interest in AI‑assisted development increased, leadership wanted to ensure adoption delivered measurable productivity gains—not just experimentation. Through structured enablement and governance guidance, Concurrency helped the organization establish a scalable foundation for responsible, high‑impact Copilot adoption. View Details 05 Optimizing Complex Operations With Predictive Intelligence A multinational industrial organization partnered with Concurrency to improve the efficiency and consistency of a mission‑critical operational process. Because the process runs continuously at high volume, even fractional performance improvements translate into meaningful financial impact. Concurrency delivered a predictive, machine‑learning‑driven optimization solution that improved throughput, reduced variability, and established a scalable foundation for predictive operations across facilities. View Details 06 Accelerating ServiceNow Migration and Operational Stability During M&A A leading technology solutions provider partnered with Concurrency to execute a high‑risk ServiceNow migration following an acquisition. With a fixed, immovable timeline and zero tolerance for disruption, the organization needed to transition a newly acquired business unit into its enterprise ServiceNow environment while maintaining operational continuity. Through a structured migration, disciplined cutover planning, and post‑go‑live stabilization, Concurrency helped the organization modernize service operations and establish a scalable foundation for long‑term growth. View Details Previous Next Blog Impact Urgency Matrix Defined! April 14, 2026 Concurrency Azure OpenAI, Data & AI Why a Model Diversity Approach Is the Responsible Enterprise AI Strategy April 7, 2026 James Savage, CEO Data & AI Modern Data Architecture in Practice: Lessons from a Collaborative Fabric Rollout January 28, 2026 Derek Steckel
