Dynamics 365

Overview

Drive your digital transformation with Dynamics 365. Grow, evolve, and transform every part of your business to better meet the changing market and needs of your employees, customers, and partners.

Dynamics 365 helps increase productivity and create a more connected organization. This translates to your customers as efficiency and organization. In turn, you'll see increased revenue and your marketing dollars directly working for you. What makes this product even better, is that it fully integrates with Outlook to make it absolutely effortless.

• Engage customers - Build personalized experiences across all customer touchpoints—from consideration to purchase.
• Empower employees - Give your employees familiar tools and actionable insights so they can do their best work.
• Optimize operations - Anticipate and manage business needs with more intelligent processes and predictive guidance.
• Transform products - Innovate new business models, automate processes, and shift from being reactive to proactive.

• Dynamics 365 Applications

  Applies to Sales, Marketing, Customer Service, Field Service, Project Service and much more.

   

  Sales  

  Dynamics 365 has an application for sales professionals to manage customer interactions, sales opportunity pipeline and forecasting. The application offers best in class tools allowing users to be more productive in or out of office. Its integration with Office 365, LinkedIn and other analytics/digital intelligence tools creates a seamless experience that increases revenue.
   

  Marketing

  Dynamics 365 has an application for marketing professionals to attract, engage, and retain customers using automated communication campaigns via email, text, phone, etc. The application
  Uses built-in intelligence to deliver personalized content and experiences so every interaction counts.
   

  Customer Service 

  Dynamics 365 has an application for customer service and support professionals that manages all aspects of customer service. Any organization can now offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service via online systems or call center.
   

  Field Service

  Dynamics 365 has an application for professionals who provide service on site at multiple customer locations throughout a day such as service trucks/vans servicing homes and businesses. You can turn your companies service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance.
   

  Project Service

  Dynamics 365 has an application for project managers and service delivery personnel to manage projects, resources and billing. You can run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you match project tasks to skills, assign resources by availability and enter time/expense data simply at any time.