Dynamics 365 has an application for sales professionals to manage customer interactions, sales opportunity pipeline and forecasting. The application offers best in class tools allowing users to be more productive in or out of office. Its integration with Office 365, LinkedIn and other analytics/digital intelligence tools creates a seamless experience that increases revenue.
Dynamics 365 has an application for marketing professionals to attract, engage, and retain customers using automated communication campaigns via email, text, phone, etc. The application
Uses built-in intelligence to deliver personalized content and experiences so every interaction counts.
Dynamics 365 has an application for customer service and support professionals that manages all aspects of customer service. Any organization can now offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service via online systems or call center.
Dynamics 365 has an application for professionals who provide service on site at multiple customer locations throughout a day such as service trucks/vans servicing homes and businesses. You can turn your companies service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance.
Dynamics 365 has an application for project managers and service delivery personnel to manage projects, resources and billing. You can run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you match project tasks to skills, assign resources by availability and enter time/expense data simply at any time.