Organizational Change Management

People, Process, and Technology are the cornerstones of all successful projects

Get Started


To ensure that the technology you want implemented is done successfully, you need to go through proper Organizational Change Management. Implementing your project with Organizational Change Management will help your team understand the big picture, why the tool exist in the first place, what the tool is facilitating, and how the business will be impacted. 
By embedding Organizational Change Management into your engagement, you will ensure the new technology is implemented properly and realize the following benefits.

  • High user adoption
  • Increased productivity 
  • Ability to measure project success 
  • Maximized ROI 

Proper Organizational Change Management consists of 4 components:

  • Understanding how the technology will impact the business
  • Process and technology planning
  • Developing a communication plan
  • Creating a training plan

For each component of Organizational Change Management, there are key activities that need to be completed and resulting key deliverables to ensure the success of your project.




Component Key Activities Key Deliverables

Assess Impact of Current State and Establish Future State Requirements for Targeted Improvement Areas

  • Identify stakeholders and schedule impact assessment workshops
  • Communication and collaboration process review workshops 
  • Identify any Key Targets
  • Current state process and technical solution discovery 
  • Review of technology functionality 
  • Inventory of key gaps and future desires
  • Completed review workshops

Process and Technology Planning for Future State

  • Prepare workflows, future state planning workshop materials and presentations
  • Identify gaps and areas for improvement within the client’s communication and collaboration environment
  • Current state technical solution discovery 
  • Create a technology map from current state tools/functions to future suggestions centered around the technology
  • Legacy system retirement strategy
  • Future state technical environment strategy
  • Organizational Change Management strategy that includes areas such as communication and training for end users to ensure successful adoption
  • Communication and collaboration current and future state definition
  • Technology functional requirements
  • Technology directed design

Communications Roadmap

  • Develop the future state requirements for the technology
  • Facilitate and assist with technology specific communication plan
  • Communication plan aligned to roll-out
  • End user communication examples specific to the technology

Training and Transition Roadmap

  • Training plan and content development aligned to technology functionality
  • Training plan aligned to roll-out
  • Training materials specific to the technology

Organizational Change Management Case Studies

  • Global Financial Services Firm

    Global Financial Services Firm

    From Print to Online: Organizational Change Management

  • Professional Services Firm

    Professional Services Firm

    Multi-Factor Authorization: Organizational Change Management

  • Power & Utility Company

    Power & Utility Company

    SharePoint Migration Organization Change Management

Request Information

Request Info