Bots… am I working for you, or you working for me?

I hate self checkout lines. I’ve always thought of it as an excuse to turn the customer into an employee. Rather than pay for a great experience as I leave their store, they implement a system where I work to buy from their store. I can understand the inherent inefficiency that checkout creates, so certainly […]

by Nathan Lasnoski Jun 11, 2020

Smart Restart: Operations

In this webinar I talked about how the Smart Restart is impacting the operations space, tied to data, analytics, and employee productivity.

by Nathan Lasnoski Jun 8, 2020

Smart Restart: Your Customers

I did a webinar on Smart Restart engagement around customers and how businesses need to think about previously unmet needs.

by Nathan Lasnoski Jun 8, 2020

Final Thoughts On Your Smart Restart

In the final session of our 3-part Smart Restart webinar series, Concurrency's Damon Sanchez, Anthony Escobedo, and Swami Venkatesh discuss creating empathetic, efficient and sustainable low-code/no-code applications. Understanding the needs of your customers and employees and executing thoughtful solutions will be critical to both your smart restart and long-term success. 

by Stephanie Siewert Jun 5, 2020

How to Leverage Artifical Intelligence to Boost Customer Satisfaction

In the third installment of our Smart Restart series, Concurrency's Technical Architect Anthony Escobedo, UX Architect Damon Sanchez, and Data Scientist Swami Vanketesh, PhD, lay out solutions your organization can leverage to engage customers and boost satisfaction. From Natural Language Processing to the inspiration of geo-location and low-code/no-code solutions from Starbucks, gathering data and leveraging bots and other AI technologies can help safely execute your organization's processes and drive customer engagement in this new normal.

by Stephanie Siewert May 28, 2020

AI Speaks Series Part I: How to derive business value from AI-based Natural Language Processing

Implementing NLP-based AI solutions helps businesses sift through constantly growing sources of text data to identify emerging trends, understand customer sentiment, uncover key ideas, and segment topics and customers.

by Swaminathan Venkatesh May 22, 2020

Get Operations Underway in Your Organization's Smart Restart

As we delve deeper into Smart Restart, we welcomed Concurrency's Data Scientist Swami Venkatesh, PhD, with returning guests UX Architect Damon Sanchez and Technical Architect Anthony Escobedo, to talk about the crucial steps needed to launch operations and manage them effectively. Swami discusses data forecasting with supply & demand to take control of your inventory while Damon reaffirms the importance of empathetical language in bots and technology when employees seek answers to their questions about returning to the office. Anthony discusses low-code, no-code opportunities you can take advantage of by creating applications that automate otherwise manual processes to keep people safe and maintain a steady course of action. 

by Stephanie Siewert May 22, 2020

Create an Azure Function with Python to Retrieve GPS Coordinates from an Image EXIF in Azure Storage

This post is part of a series. If you want to work on creating your own Wildlife ID environment, start here! We started with provisioning an Azure storage environment that this uses to retrieve images. In this post we’ll provision the Azure Function, deploy the code via VS Code and configure an App Insights availability […]

by Nathan Lasnoski May 21, 2020

Creating a Logic App to Identify Wildlife with AI, Azure Functions, Cosmos DB, and Azure Storage

This post is part of a series. If you want to work on creating your own Wildlife ID environment, start here! In this segment we’re creating a Logic App that brings several other components together. The end goal is to examine a picture with EXIF data, identify a wildlife in the image, copy it to […]

by Nathan Lasnoski May 21, 2020

Creating a Cosmos DB for our Wildlife ID Project

This post is part of a series. If you want to work on creating your own Wildlife ID environment, start here! We will start by provisioning a Cosmos DB environment for our application. First, login to your Azure environment and navigate to Cosmos DB and create a new database. Then, progress in creating your Cosmos […]

by Nathan Lasnoski May 21, 2020

10 Ways Manufacturers Can Do More with Less in 2023 - Part 1

As we enter the new year, manufacturers are assertively focusing on how they optimize their business during uncertain economic conditions.  The goal of most manufacturers is to do more with less, or at minimum optimize their ability to execute their mission for their customers.  Working with many manufacturers, I am seeing a variety of ways that companies can leverage technology to do more with less year. 

Part 1 of this series outlines the first five ways that manufacturers can do more with less.

by Nathan Lasnoski Jan 17, 2023

10 Ways Manufacturers Can Do More with Less in 2023 - Part 2

As we enter the new year, manufacturers are assertively focusing on how they optimize their business during uncertain economic conditions.  The goal of most manufacturers is to do more with less, or at minimum optimize their ability to execute their mission for their customers.  Working with many manufacturers, I am seeing a variety of ways that companies can leverage technology to do more with less year. 

Part 2 of this series outlines the second five ways that manufacturers can do more with less.

by Nathan Lasnoski Jan 25, 2023

10 Ways Financial Services Organizations Can Do More with Less in 2023

As we enter the new year, financial services organizations are assertively focusing on how they optimize their business during uncertain economic conditions.  The goal of most businesses is to do more with less, or at minimum optimize their ability to execute their mission for their client.  In working with many financial services organizations, I am seeing a variety of ways that organizations are able to leverage technology to do more with less this year.   

by Nathan Lasnoski Jan 10, 2023

Integrating ChatGPT-like Capabilities into Your Business

ChatGPT-like capabilities can make a difference in your business RIGHT NOW.  This is not science fiction, this is science fact and your competitors are reaping the benefits.  Many have felt that AI/ML is an aspirational “someday” goal, but businesses that have invested in targeted efforts are rewarded with real ROI and absolute efficiencies.  This means adopting real-world improvement made possible through commodity AI, data science-oriented initiatives, or even the recently available Open AI service that powers ChatGPT.  Let’s dive in.

by Nathan Lasnoski Jan 26, 2023

Using the Union Operator in KQL

Sometimes it is difficult to use and remember operators in KQL. Today we're going to look at using the "union" operator to combine tables into one space.

by Joseph Dutton Feb 20, 2023

Cultivating an Inclusive Workplace: Best Practices for Ramadan

Having Muslim team members, and being Muslim myself, I have always struggled with how to integrate a productive workday during the holy month of Ramadan. I’ve been lucky to work with some amazing employers who aren’t afraid to ask questions and have been overwhelmingly accommodating during this time and it is my top priority to do the same with my teams!

by Reem Alzubeidi Mar 17, 2023

Modernizing our approach to MFA

Traditional passwords haven’t been sufficient for protecting accounts and assets for some time now.  From simple brute force attacks to spear phishing and pharming threat adversaries continue to develop novel methods for credential theft to add to their toolbox of existing tried and true approaches. Microsoft’s Group Program manager for Identity Security and protection, Alex Weinert,   has previously stated that MFA, when deployed properly, can end up blocking 99.9% of automated attacks.

by Adam Clifford Feb 1, 2023

A Holistic Approach to Zero Trust

Zero Trust architecture isn’t another security fad, and it’s not a technology you can implement, but rather a security model that’s foundational on every step of the journey we at Concurrency help our clients in travel along the path of modern workplace maturity.

by Chris Blackburn Feb 10, 2023

KQL Query to track your higher cost Azure Sentinel Tables

A quick article with an easy KQL query to monitor your higher cost Azure Sentinel Tables.

by Joseph Dutton Feb 7, 2023

Manufacturing: Building Resiliency to Navigate Market Volatility

Manufacturers have navigated a turbulent environment for several years. Some unlocked exponential growth opportunities due to surging demand while others struggled to stay afloat. Now, most manufacturers are bracing for a recession. In the U.S., 62% of manufacturers expect a recession to start in 2023, anticipating several months of contraction followed by growth. U.S. manufacturers expect to increase revenues by year-end an average of 5.5%, down from 9.3% in 2022.

by Ralph Babusci Mar 2, 2023