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How to Leverage Artifical Intelligence to Boost Customer Satisfaction

Author by Stephanie Siewert

In the third installment of our Smart Restart series, Concurrency's Technical Architect Anthony Escobedo, UX Architect Damon Sanchez, and Data Scientist Swami Vanketesh, PhD, lay out solutions your organization can leverage to engage customers and boost satisfaction. From Natural Language Processing to the inspiration of geo-location and low-code/no-code solutions from Starbucks, gathering data and leveraging bots and other AI technologies can help safely execute your organization's processes and drive customer engagement in this new normal. You can view the Executive Summary below, or click here to watch the webinar recording.


For additional insights on how you can approach your Smart Restart, check out the graphic below.