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Concurrency, your Post-Merger Technology Integration Partner

In the complex landscape of post-merger integration (PMI), aligning technological infrastructures and systems is paramount to realizing the full potential of a merger or acquisition. As a trusted integration partner specializing in Microsoft and ServiceNow platforms, we provide project-scoped professional services designed to streamline and optimize your post-deal technology integration, ensuring seamless operations and maximized value.

Why Choose Us?

1. Strategic Alliance and Advanced AI Capabilities:

  • Benefit from the strategic alliance between Microsoft and ServiceNow, combining their industry-leading generative AI capabilities. This integration enhances employee productivity and operational efficiency, providing a seamless enterprise experience through tools like Microsoft Copilot and ServiceNow Now Assist.

2. Comprehensive Integration Strategy:

  • We adopt a holistic approach to IT integration, addressing critical areas such as data migration, system consolidation, and cybersecurity compliance. Our strategies are designed to minimize disruption and accelerate value realization, ensuring that your merged entity operates as a cohesive unit from day one.

3. Agile and Flexible Methodology:

  • Utilizing Agile methodologies, we ensure continuous value delivery and adaptability throughout the integration process. This approach allows us to respond to changing circumstances and emerging challenges effectively, keeping your integration on track and aligned with business objectives.

4. Proven Expertise in key major technologies like Microsoft and ServiceNow Integration:

  • Our team has a deep 30+ year partnership with key platform vendors like Microsoft and ServiceNow, leveraging their robust capabilities to create a unified IT environment. Our extensive experience ensures that your integration process is smooth, efficient, and aligned with your strategic goals.

Key Services Offered

1. Technology and Systems Integration:

  • Comprehensive assessment and consolidation of IT infrastructures, applications, and data systems. We ensure compatibility and seamless integration, leveraging advanced tools and technologies to create a unified IT environment.

2. Data and Knowledge Management:

  • Efficient integration of customer, product, and service data, ensuring that critical information is accessible and secure. Our solutions facilitate real-time communication and collaboration across the merged entity.

3. Enhanced Employee Productivity:

  • Implementation of AI-driven tools like Microsoft Copilot and ServiceNow Now Assist to automate workflows, streamline processes, and enhance employee engagement. These tools provide intuitive, conversational responses to employee requests, improving overall productivity and satisfaction.

4. Cybersecurity and Compliance:

  • Robust cybersecurity measures to protect sensitive data and ensure compliance with regulatory standards. Our integration solutions include advanced threat detection and vulnerability management, safeguarding your organization against potential risks.

Our Approach

1. Early Engagement and Planning:

  • We begin planning at the earliest stages of the deal, identifying key stakeholders, setting clear objectives, and creating a detailed integration roadmap. This proactive approach ensures that all aspects of the integration are meticulously planned and executed.

2. Proactive Stakeholder Engagement:

  • Continuous communication and engagement with stakeholders to maintain morale and alignment. We prioritize talent retention and effective management, ensuring minimal impact on operations during the integration process.

3. Streamlined Decision Making:

  • Establishing small, accountable teams to make informed decisions quickly and efficiently. This structure helps maintain momentum and address issues promptly, keeping the integration process on track.

4. Continuous Monitoring and Optimization:

  • Regular performance evaluations and progress tracking to ensure that integration activities are advancing as planned. We use advanced analytics and reporting tools to identify delays or issues early, allowing for timely adjustments and optimization.

Partner with us to navigate the complexities of post-merger technology integration with confidence. Our expertise in Microsoft and ServiceNow platforms, combined with our strategic approach and advanced AI capabilities, ensures a seamless and successful integration process. Let us help you unlock the full potential of your merger or acquisition, driving growth and maximizing shareholder value. For more information or to schedule a consultation, please contact us today.

About Concurrency

Transformative technology isn’t enough. Concurrency makes sure it delivers transformative results for your business. Since 1989, our deep knowledge of Microsoft’s versatile, scalable enterprise IT platform has given clients superior solutions no matter the size or need. We believe that the digital experience should be people-centric, with automation optimizing your teams to do future-focused work. Because innovative, industry-leading companies don’t react to trends — they have the courage to redefine what’s next and what’s possible.