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Authors

Catherine Franklin

Catherine Franklin

Catherine is a Business Analyst and Dynamics CRM Consultant at Concurrency. She works with clients to both document critical business processes and utilize technology to better streamline them. She holds certifications in both the CRM and Scribe technologies.

Contributions by Catherine Franklin

Installing the CRM Online Spring '14 Product Update

CRM Online customers should have received notification that system wide maintenance will be applied to their system with no planned downtime. This maintenance will add the ability to install the prod...

Catherine Franklin by Catherine Franklin