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  • Blog

    ServiceNow to Azure DevOps: Working Together in Harmony

    Now more than ever, this is the age of “Digital Transformation”. ServiceNow and Azure DevOps have been rapidly evolving from a systems integration perspective. As of today, there are ServiceNow tasks and pre-deployment conditions supported within Azure DevOps. But, that’s just a one-way direction between the two systems and specifically focuses on updating a ServiceNow…

    Michael Dugan
  • Blog

    Misleading Graphs

    Picking the right Visuals for your Data At Concurrency, employees have access to many graphical advantages through our company’s partnership with Microsoft tools, like Power BI. From bar charts, to pie charts, waterfall charts, tree maps, area maps, and donut charts (yummy!), we have been introduced to the very colorful world of Power BI visuals. Understanding…

    Concurrency
  • Blog

    Using C# Reflection to Succinctly Access Private Members

    Occasionally, when writing C# unit tests, you will come across classes with private members that need to be accessed or modified to properly test the system. In these cases, reflection can be used to gain access to private members of a class. While this breaks encapsulation principles, it is generally acceptable to use for testing purposes.…

    Concurrency
  • Blog

    ServiceNow Knowledge Base Internationalization

    Target User Who would normally be interested in using ServiceNow knowledge internationalization plugin?  The answer is the organization that has multiple languages users within it. As we know, the knowledge base can help the organization reduce the number of incident tickets. If the knowledge base can support multiple languages, it will generate huge benefits for…

    Concurrency, Inc.
  • Blog

    Power BI How To: Adding a Monthly/Annual Toggle to a Dashboard

    Power BI How To: Adding a Monthly/Annual switch to a Dashboard In a scenario where you are predicting sales or costs in Power BI, you cannot quickly switch between monthly and yearly estimates. To address this issue, a series of Power BI measures would have to be created in conjunction with bookmarks. This solution can…

    Concurrency
  • Blog

    Removing Licenses from Groups with PowerShell in Azure Active Directory

    The below scripting process was done with the help of Ryan Gorski, a systems administrator for our corporate IT team.  The first script that should be run will allow us to view our organizations licenses. In this case we used a simple command: get-msolaccountksu To make things easier to view we can have the script spit…

    Concurrency, Inc.
  • Blog

    ServiceNow – Project Portfolio Management Series

    Today I would like to kick off a series of posts on the most useful areas in the Project Portfolio Management with financials suite.  Since there are a multitude of different modules, workspaces, workbenches and reports, I would like to take you on a tour of the areas I’ve found most useful in the deployments…

    Brian Schrippe
  • Blog

    Creating a UI with Power BI

    Power BI is an interactive business analytics tool, not a visual design tool. Even though this statement is true, I was inspired to see how I could maximize what Power BI offers to make a visually appealing dashboard. Over the past few weeks I was given the opportunity to focus on designing the user interface…

    Concurrency
  • Blog

    Making the Switch to the Agent Workspace in ServiceNow

    Introduced in the Madrid release of ServiceNow, the Agent Workspace is a new single pane view for agents to respond to all task types, view the full context of the issue and get relevant recommendations. The agent workspace allows you to have multiple tickets of varying types all open at the same time in a tabbed…

    Concurrency