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Build and secure your Azure cloud environment using a proven Well Architected Framework approach incorporating Zero Trust principles.
Migrate data & apps from on-premise facilities to the Microsoft Cloud, transition between Azure or Microsoft 365 cloud tenants, integrate and/or separate IT environments to support M&A or divestiture requirements.
Streamline IT operations with ServiceNow ITSM, ITOM, and automation — fully integrated with your Microsoft environment.
Classify, protect, and manage enterprise data across Microsoft 365, Azure and on-premise environments using Microsoft Purview services ranging from data cataloging to AI data security.
Manage identities, secure devices, and control application access with Microsoft Intune, Entra, and Defender for Endpoint.
Optimize how your teams create, collaborate, and communicate with Microsoft 365, SharePoint, Teams, and Exchange.
Enable your organization to optimize the use of Copilot and AI responsibly and become a Frontier Firm.
Unify and operationalize your data with Microsoft Fabric, OneLake, and Power BI to turn raw data into trusted business insights.
Modernize workflows and build intelligent solutions with Power Platform, Copilot Studio, process automation, and custom app development.
Develop practical AI solutions on Azure — from AI strategy and generative AI assistants to custom AI applications, predictive ML models and MLOps.
Future-forward solutions optimize supply chains, improve operational efficiency, and identify new revenue streams.
Concurrency harnesses cutting-edge artificial intelligence to help FinServ firms be more successful in getting their customers superior results.
Even businesses that focus on technology solutions benefit from partners who are experts in implementing it strategically and intelligently for enterprise-wide efficiencies and cost savings.
Successful retail operations extend beyond store shelves with leaders orchestrating a complex system of warehouses, digital properties, transportation, suppliers, raw materials, and more.
Concurrency bolsters IT teams in healthcare to lead technology transitions while optimizing for efficiencies and cost.
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Top 5 AI Concerns and How to Mitigate Them Responsibly
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Power BI is an interactive business analytics tool, not a visual design tool. Even though this statement is true, I was inspired to see how I could maximize what Power BI offers to make a visually appealing dashboard. Over the past few weeks I was given the opportunity to focus on designing the user interface…
Introduced in the Madrid release of ServiceNow, the Agent Workspace is a new single pane view for agents to respond to all task types, view the full context of the issue and get relevant recommendations. The agent workspace allows you to have multiple tickets of varying types all open at the same time in a tabbed…
In my previous blog post, I explained why the widely used application-layer protocol HTTP is not suitable for the IOT applications. There are a number of application-layer protocols developed to serve the purpose of IOT like MQTT, AMQP, CoAP, XMPP, STOMP etc. In this blog post, I will provide an introduction to MQTT protocol, its design, architecture…
When developing modern web-applications, the most commonly used application layer protocol is HTTP. It is suitable for serving hypermedia resources in a request-response fashion over the internet. However, when it comes to the Internet of things (IOT), it tends to perform poorly mainly because it was designed to be a reliable but heavy-weight protocol for the…
Within ServiceNow Customer Service Management, I’ve found that most implementors and users tend to leverage B2B capabilities, and thus contacts and accounts. This works great for those scenarios – but what about B2C? That is, what about those scenarios when your organization is interacting not with other businesses, but with individual consumers? In those cases…
Recently, a support ticket was opened for an issue where a couple of websites were slow to load after blocking outbound internet access from a VM. The IP addresses of these websites were whitelisted, but the browser would hang for about 30 seconds before they’d load. In the end, we found that the SSL certificate…
While setting up my Two-Tier PKI Hierarchy, I ran into an error on my issuing CA where my AIA Location #2 was unable to download. I viewed this error using the PKIVIEW tool. I right clicked on the AIA Location # 2 and copied the URL. From there, I opened a web browser and paste the…
Getting Started If you don’t know already, ServiceNow provides some amazing toolsets that allow your organization to author tests and simplify the overall testing experience of a software application within your instance. You might think that I’m talking about “Automated Test Framework”, but I’m actually speaking to “Test Management”. This feature is located within the…
Overview and Uses Attack Surface Analyzer, shortened as ASA, is used to compare or track the state of a server as changes are made. It is specifically geared towards DevOps or security engineers for seeing what changes 3rd party software software makes to the system, with the goal of analyzing it for potential security risks. However,…
