Back to Glossary Dynamics 365 Microsoft’s integrated suite of cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) applications, spanning sales, customer service, field service, finance, supply chain, and human resources. Dynamics 365 applications share a common data model and integrate natively with Microsoft 365, Power Platform, and Azure AI services, enabling organizations to break down operational silos and… Microsoft’s integrated suite of cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) applications, spanning sales, customer service, field service, finance, supply chain, and human resources. Dynamics 365 applications share a common data model and integrate natively with Microsoft 365, Power Platform, and Azure AI services, enabling organizations to break down operational silos and drive connected business processes.
