Back to Glossary Citizen Developer A business user without formal software development training who builds applications, automations, and workflows using low-code or no-code platforms such as Microsoft Power Apps or Power Automate, to solve business problems without waiting for IT resources. Citizen developer programs succeed when paired with governance guardrails, IT oversight, and clear standards that prevent shadow IT while… A business user without formal software development training who builds applications, automations, and workflows using low-code or no-code platforms such as Microsoft Power Apps or Power Automate, to solve business problems without waiting for IT resources. Citizen developer programs succeed when paired with governance guardrails, IT oversight, and clear standards that prevent shadow IT while accelerating digital productivity.