Back to Glossary Business Intelligence (BI) An integrated set of technologies, processes, and practices that transform raw business data into meaningful insights through reporting, dashboards, data visualization, and self-service analytics. BI platforms enable business users to monitor KPIs, identify trends, and make data-driven decisions, serving as the analytical layer that sits between an organization’s data infrastructure and its decision-makers. An integrated set of technologies, processes, and practices that transform raw business data into meaningful insights through reporting, dashboards, data visualization, and self-service analytics. BI platforms enable business users to monitor KPIs, identify trends, and make data-driven decisions, serving as the analytical layer that sits between an organization’s data infrastructure and its decision-makers.