Microsoft Copilot Consulting & AI Adoption Services Copilot & frontier Org Design Unleash creativity and accelerate transformation by teaming people with AI – enabling AI assistance, managing the human-and-agent workforce and driving stronger engagement across the organization. Talk to Concurrency Microsoft Copilot Consulting & AI Adoption Enable AI Assistance Empower people across the organization by providing AI-powered tools and copilots that enhance creativity, productivity, and decision-making. Manage the Human & Agent Workforce Seamlessly coordinate and optimize the collaboration between human employees and AI agents, ensuring responsible, effective teamwork and operational efficiency. Drive Organization Engagement Foster stronger engagement and alignment throughout the organization by leveraging AI to connect people, streamline communication, and accelerate transformation. Common Copilot & AI Adoption Challenges We Solve Introduce Copilot into Daily Workflows Navigating organizational change and overcoming resistance as AI copilots and agents are introduced into daily workflows. Ensure Responsible AI Use Ensuring responsible governance, security, and compliance as human and AI agent collaboration increases. Address Skill Gaps Addressing skills gaps and preparing employees to work effectively alongside AI copilots and digital agents. Align Human and AI Agent Roles Aligning human and AI agent roles to maximize engagement, creativity, and business value across the organization. Ready to talk to us about becoming a Frontier Firm? Let’s Talk!! Microsoft Copilot Consulting & AI Adoption Offerings AI Policy & Governance Enable AI Responsibly and at Scale Learn More Microsoft Copilot Enablement & Adoption Turn Copilot into Everyday Productivity Learn More Microsoft Viva Implementation Create a Connected, Engaged Digital Workplace Learn More Frontier Firm Org Design Design the Organization for Human‑AI Partnership Learn More AI Policy & Governance Microsoft Copilot Enablement & Adoption Microsoft Viva Implementation Frontier Firm Org Design AI Policy & Governance Enable AI Responsibly and at Scale Learn More Microsoft Copilot Enablement & Adoption Turn Copilot into Everyday Productivity Learn More Microsoft Viva Implementation Create a Connected, Engaged Digital Workplace Learn More Frontier Firm Org Design Design the Organization for Human‑AI Partnership Learn More AI Policy & Governance AI Policy & Governance helps organizations adopt AI with confidence by establishing clear guardrails, accountability, and oversight. We help define how AI and agents are used across the organization—balancing innovation with security, compliance, and responsible use—so AI can scale without introducing unnecessary risk. We offer a range of solutions to fit your needs: AI Policy Frameworks: Define acceptable use, data boundaries, and risk management for AI and agents. Governance & Oversight Models: Establish roles, decision rights, and review processes for AI initiatives. Responsible AI Enablement: Align AI usage with organizational values, compliance, and security standards. Copilot Enablement Copilot Enablement helps organizations move beyond licensing to real business impact by embedding Microsoft Copilot into daily work. We guide customers through readiness, deployment, training, and adoption so people—and teams—can confidently use Copilot to work faster, smarter, and with measurable results. We offer a range of solutions to fit your needs: Copilot Readiness & Deployment: Prepare data, security, and environments for successful Copilot use. User Enablement & Training: Build skills and confidence with role‑based Copilot scenarios. Adoption & Value Measurement: Drive sustained usage and track productivity outcomes. Viva Enablement Viva Enablement helps organizations improve communication, learning, and engagement by bringing employee experiences directly into Microsoft Teams. We help design, deploy, and adopt Microsoft Viva so employees stay informed, connected, and supported—where work already happens. We offer a range of solutions to fit your needs: Viva Connections & Engage: Deliver company news, communities, and leadership communication. Viva Learning & Insights: Enable continuous learning and improve wellbeing and productivity. Adoption & Experience Design: Align Viva experiences to culture, roles, and business goals. Frontier Firm Org Design Frontier Firm Org Design helps organizations rethink roles, teams, and ways of working in an AI‑enabled world. We help leaders prepare for a future where people and AI agents work together—aligning structure, culture, and skills to unlock creativity, scale impact, and drive engagement. We offer a range of solutions to fit your needs: AI‑Ready Organization Design: Redefine roles, workflows, and decision‑making for AI collaboration. Leadership & Workforce Readiness: Prepare leaders and teams to manage and work alongside AI agents. Change & Engagement Strategies: Support adoption through culture, communication, and capability building. Why Leading Enterprises Choose Concurrency Enterprises choose Concurrency because successful AI adoption is as much about people, governance, and organization design as it is about technology. We help organizations enable Copilot, Viva, and AI‑powered ways of working responsibly by combining structured governance, practical enablement, and thoughtful org design—ensuring people and AI agents work together effectively. By aligning policy, adoption, and culture, we help enterprises move beyond experimentation to sustainable, secure, and engaging AI‑driven productivity. Microsoft Copilot ConsultingFrequently Asked Questions What is Microsoft Copilot consulting and frontier org design? Copilot & Frontier Org Design helps organizations redesign how work gets done by intentionally pairing people with AI. It focuses on enabling AI assistance, defining how humans and AI agents work together, and creating the organizational structures needed to drive engagement, productivity, and responsible AI adoption at scale Why does organizational design matter for Microsoft Copilot adoption? Copilot changes how decisions are made, how work is performed, and how teams collaborate. Without clear role alignment, governance, and change management, organizations struggle with adoption, inconsistent usage, and missed value. Frontier Org Design ensures Copilot is embedded into daily workflows in a way that supports people, culture, and business outcomes. What challenges does Copilot & Frontier Org Design address? This offering is designed to help organizations overcome common AI adoption challenges, including resistance to Copilot in daily work, unclear ownership between humans and AI agents, skills gaps, and the need for responsible governance as AI usage scales across the enterprise. How does Concurrency help manage a human and AI agent workforce? Concurrency helps organizations define clear roles, responsibilities, and operating models for both people and AI agents. This includes aligning policies, training, and workflows so AI enhances—not replaces—human work, while maintaining accountability, security, and operational efficiency. How does Concurrency help manage a human and AI agent workforce? Concurrency helps organizations define clear roles, responsibilities, and operating models for both people and AI agents. This includes aligning policies, training, and workflows so AI enhances—not replaces—human work, while maintaining accountability, security, and operational efficiency. What is included in Copilot & Frontier Org Design services? Copilot & Frontier Org Design includes AI Policy & Governance, Copilot Enablement, Viva Enablement, and Frontier Firm Org Design. Together, these services help organizations establish guardrails, activate Copilot across roles, drive engagement through Viva, and redesign teams and processes for an AI‑enabled future. Is Copilot & Frontier Org Design only for IT teams? No. This offering is designed for HR leaders, business leaders, and IT teams working together. Successful AI adoption requires collaboration across people, process, and technology—not just technical deployment. How does this support responsible AI use? Concurrency embeds governance, security, and compliance into every phase of Copilot adoption. By aligning AI policy, training, and organizational design, organizations can confidently scale Copilot while ensuring responsible, ethical, and compliant AI usage. How do we know if our organization is ready for Copilot? If your organization is exploring Copilot, struggling with adoption, or unsure how to align people and AI roles, Frontier Org Design can help assess readiness, identify gaps, and define a clear path forward for successful AI adoption Case Studies 01 Accelerating AI Readiness With a Copilot Agent Enablement Day 02 Improving Inventory Visibility With a Visual Inventory Tracking System 03 Scaling Operational Efficiency With AI‑Driven Document Matching 04 Accelerating Developer Productivity With GitHub Copilot Enterprise 05 Optimizing Complex Operations With Predictive Intelligence 06 Empowering Leadership Productivity with Microsoft Copilot 01 Accelerating AI Readiness With a Copilot Agent Enablement Day A large U.S.-based financial services organization partnered with Concurrency to accelerate hands‑on adoption of AI agents using Microsoft Copilot. While interest in Copilot was already strong, leadership wanted to move beyond experimentation and ensure teams understood how to apply Copilot and agents in a secure, practical, and business‑relevant way. Concurrency delivered an in‑person Copilot Agent Day designed to build foundational knowledge, surface real use cases, and create momentum for scalable AI adoption. View Details 02 Improving Inventory Visibility With a Visual Inventory Tracking System A U.S.-based industrial distributor partnered with Concurrency to modernize how it tracks, searches, and sells inventory across warehouse and sales teams. Operating in a resale‑driven environment where inventory changes constantly and varies by condition, the organization needed a faster, more reliable way to capture inventory details and make them immediately visible to sales. Concurrency delivered a visual, photo‑first inventory tracking system that reduced manual effort, improved response times, and established a scalable foundation for future automation. View Details 03 Scaling Operational Efficiency With AI‑Driven Document Matching A U.S.-based industrial distributor partnered with Concurrency to modernize high‑friction, document‑driven operational workflows tied to purchasing coordination and receivables processing. As transaction volume increased, leadership wanted to reduce manual effort and improve accuracy without adding headcount or replacing core systems. Through targeted automation and governance‑first design, Concurrency helped the organization establish a scalable foundation for efficient, AI‑enabled operations. View Details 04 Accelerating Developer Productivity With GitHub Copilot Enterprise A U.S.-based organization partnered with Concurrency to enable GitHub Copilot Enterprise across its development teams. As interest in AI‑assisted development increased, leadership wanted to ensure adoption delivered measurable productivity gains—not just experimentation. Through structured enablement and governance guidance, Concurrency helped the organization establish a scalable foundation for responsible, high‑impact Copilot adoption. View Details 05 Optimizing Complex Operations With Predictive Intelligence A multinational industrial organization partnered with Concurrency to improve the efficiency and consistency of a mission‑critical operational process. Because the process runs continuously at high volume, even fractional performance improvements translate into meaningful financial impact. Concurrency delivered a predictive, machine‑learning‑driven optimization solution that improved throughput, reduced variability, and established a scalable foundation for predictive operations across facilities. View Details 06 Empowering Leadership Productivity with Microsoft Copilot Concurrency helped a global manufacturing leader accelerate executive productivity through personalized Microsoft Copilot training—enabling leaders to work smarter, delegate more effectively, and make faster, data-driven decisions. View Details Previous Next Blog Azure OpenAI, Cloud Datacenter & DevOps, Data & AI, Identity Security and Compliance, Microsoft Teams, Secure Modern Workplace, ServiceNow, Sharepoint, Workplace Modernization Navigating the Agent Revolution: Prepare Your Crew for AI’s Next Wave June 13, 2025 Brian Haydin Azure OpenAI, Data & AI Lightning Garbage and the Journey to Build Agentic Search in Production January 6, 2025 Brandon Dey Azure OpenAI, Cloud Governance, Data & AI How Interstellar provides a vision into humanity’s AI future May 30, 2024 Nathan Lasnoski