Blog

  • How the CIO to CDIO transition represents a larger move in tech

    This week I had the tremendous opportunity to moderate a panel discussion between the Chief Digital and Information Officers (CDIOs) of Clarios, Regal-Rexnord, and Schreiber Foods on the move from CIO to CDIO. All three leaders were incredible at sharing in a transparent, vulnerable, and interesting way the challenges that they went through. Leaving the… Continue reading

  • Workflow Studio: New in Washington DC!

    At the time of this writing, the latest Washington DC release brings a ton of new features and functionality, but I want to shine a light on one specific feature that deserves some attention. Previously known as Flow Designer, Workflow Studio will be the go-to spot for all things automation. I’m super excited for this… Continue reading

  • 6 M365 Copilot Features I Love and 4 I Don’t

    The commodity AI capabilities of Copilot and other platforms are taking the world by storm. The question that few have answered however is… “what’s it like?” Does it work? What doesn’t work? As both an avid user of Office and a leader in the AI adoption space, I wanted to share some initial feedback on… Continue reading

  • Practical ways developer productivity changes with AI

    All jobs will transform with artificial intelligence… technical and non-technical jobs that require engagement of information, people, or work. The first “Copilot” to release to the market was Copilot for Github, an acceleration of development. The challenge we’ll see here, as well as with all other Copilots will be the transition of normal tasks we… Continue reading

  • How not to fail at your AI CoE

    The idea of a Center of Excellence is not new. The world has seen many successful and non-successful CoE attempts for various needs. When they are successful, they create both governance and enablement within the business. When they fail, they do neither well… and the business just keeps doing what its doing. The heart of… Continue reading

  • You have the wrong metrics

    I sometimes think that the same challenge we have “measuring a life” is the same as the problems we have “measuring a business”. My family and I recently watched “It’s a Wonderful Life”… many of us for the first time and for me, the first time in a long while. I was struck by how… Continue reading

  • Companies without disruptive business strategies are slowly going out of business

    There are two types of enterprise companies. Those leveraging technology to disrupt their market and those going out of business. The latter might be a slow burn, or more-likely a cliff. Do you have a technology leadership strategy that is positioned to navigate this transition, or are you sitting on the sidelines in an endless… Continue reading

  • Optimizing ServiceNow Email Volume

    How to contain overpowering ServiceNow email count without underpowering your workforce Picture this: you’ve just settled into your Monday morning groove, coffee in hand, or maybe you’re back from a long vacation, eager to dive back into work. The anticipation of catching up quickly fades as you open your email, only to be met with… Continue reading

  • Visualize Your AI Opportunity as a Threat to Make Progress

    What do you respond to first? The threat to maintain and grow your existing business, or the business opportunity you have yet to seize? This is the question facing every CEO and innovation leader. In your competitive business the threat is coming consistently from your direct competitor and looking to potentially take existing business away… Continue reading

  • How to Build an AI Program in 2024

    At the heart of most organization’s to-do list is to build a well thought out AI program for their company agenda. How do you take ground in something so critical, while not over-investing? In this article I’ll walk through the six steps that every organization needs to consider and the relationship between them for building… Continue reading