Blog

  • Six big things I’m thinking about

    I’m constantly challenging myself to think about what’s next.  In a sense it is the only constant in the technology community… that our jobs and lives will continue to be shaped by the powerful opportunity that tech evolution presents.  If someone asked, “what do you care about right now?”, I might have a different answer Continue reading

  • FOCUS for your FinOps teams is here!  

    As companies grow their Azure footprints, it becomes increasingly important to grow the maturity of managing Azure Spend. The modern approach of combining Finance and DevOps is called Financial Operations, or FinOps. Azure FinOps is like a team sport for managing cloud costs. It brings together engineers, finance staff, IT, and business teams to make Continue reading

  • Forecasting is as Unique as Your Business

    Your business… it has a product, whether it is metal, housing, medical equipment, processed claims, financial reports, or food.  Your organization exists to provide some level of good within the world.  The struggle we often have is “what”, “how much”, and “when” which determines our business health and future opportunities.  The interesting thing is that Continue reading

  • The New EU AI Act: What You Need to Know

    Part 1: What is the new EU AI act and what does it include? The European Commission has recently implemented a new regulation on artificial intelligence (AI), which aims to ensure that AI is trustworthy, human-centric, and aligned with the EU’s values and fundamental rights. The regulation covers both the development and the use of Continue reading

  • It’s been a year and a half… what have you achieved with AI?

    It’s amazing to think that it has been a year and a half since the generative AI craze hit the streets. Incredible because the amount of opportunity created by AI is substantial, but different businesses find themselves in different places. In some cases, powerful outcomes have been achieved that justify the hype. In other cases, Continue reading

  • Can we address our customer dis-service problem with technology?

    What is worse, being on hold with a customer support professional, or using a frustrating bot experience? I recently had an issue with a credit card that had some fraudulent charges that were “in dispute” and not being removed from my bill. I made several calls to the card company and spent about two hours Continue reading

  • Concurrency, your Post-Merger Technology Integration Partner

    In the complex landscape of post-merger integration (PMI), aligning technological infrastructures and systems is paramount to realizing the full potential of a merger or acquisition. As a trusted integration partner specializing in Microsoft and ServiceNow platforms, we provide project-scoped professional services designed to streamline and optimize your post-deal technology integration, ensuring seamless operations and maximized Continue reading

  • The best version of yourself and AI

    The AI revolution is here and it has the opportunity to change every position in our businesses by altering the type of work that people perform and the type of thinking we conduct. This week Intuit announced layoffs of 1,800 employees, only to target hiring back 1,800 new employees in new roles and new capabilities. Continue reading

  • Leadership is community involvement

    I just finished participating in Summerfest Tech and I was again struck by how powerful the community is at creating acceleration in business. I’m always impacted by the stories that organizations tell and how businesses are able to harness the energy of their mission to create more from the “sum of their parts”. This year Continue reading

  • Have you tried character.ai? Your kids likely have

    A few years ago I wrote an article about AI relationships.  At the time it was very emerging, but the horizon for its engagement was clearly around the corner.  Now, we have platforms like character.ai, which create AI agents which masquerade as characters from books, TV, or as made-up composites of different personal qualities.  I’m Continue reading