Insights

Holographic Brain ImageHolographic Brain Image

All categories

  • Events

    Experimenting and Scaling OpenAI in Your Business: View Recording

    We know there are amazing advances available with OpenAI. In this session we’ll talk about best practices in experimenting, applying, and advancing Open AI in a business. How do you get started, what are missteps, and where should a company go first? How do you implement a scalable AI architecture and where does ML Ops…

  • Events

    Reviewing Desktop Options for Modern Desktop, AVD & W365: View Recording

    You’ve heard about W365, AVD, and Modern Desktop. Do you know how to apply each into your environment? In this session we’ll cover the best practices for using this diverse set of tools and how to take advantage of each in the right way.

  • Events

    Common Customer Service Use Cases with Azure OpenAI: View Recording

    The call center (or its related areas) has been benefited by asynchronous technologies, automation, helper-interfaces, and copilots. Join us to talk about real AI engagement in the call center and how it can transform your end customer results in the form of increased satisfaction, sales, and connection. We’ll review:

  • Events

    Empowering Women in Tech: Leveraging Leadership Skills: View Recording

    You are invited to join us for our special Empowering Women in Tech Networking Event. Agenda: Hosted by Concurrency special interest group: ConGIRLency Circle

  • Events

    Evolution of Identity & Development: View Recording

    Let’s talk about the identity layer of modern development in the context of evolving platforms, threats, and ease of integration. We’ll talk about Azure AD B2C and the evolution of Microsoft Entra Identities for custom applications.

  • Events

    What to Know When You Migrate to Azure: View Recording

    Are you considering moving your datacenter to the cloud?  Start with why, or why NOT?  Let’s walk through a common migration journey and what YOU need to know about different aspects of that planning process.  A few huge topics we’ll cover:

  • Events

    How to Un-Screw-Up Your ServiceNow Environment: Watch the Recording Now!

    How to Improve ServiceNow Optimization and Fix a Struggling Environment If your ServiceNow environment feels slow, over‑customized, or difficult to upgrade, you’re not alone. Many organizations reach a point where performance bottlenecks, broken workflows, and inconsistent data begin holding teams back. In this webinar, Concurrency’s Microsoft + ServiceNow experts break down exactly how to diagnose…

  • Blog

    Why your Azure tenant needs sandbox subscriptions

    Hello, fellow cloud enthusiasts! Today I’m going to talk about a very important topic: sandbox landing zones in the cloud adoption framework. If you’re not familiar with the cloud adoption framework, it’s a set of best practices and guidance from Microsoft to help you plan and implement your cloud journey. Sandbox landing zones are isolated…

    Concurrency
  • Blog

    Your customers are expecting more…

    Is this your customer service experience?  You have the opportunity with AI to tremendously improve the customer relationship… here’s how: 1. Meet the customer where they are…  understand the state of the customer at the point of time they are experiencing it. In this case, the customer is upset and NOT getting what they need. The experience below,…

    Concurrency