MODERNIZING HEALTHCARE OPERATIONS MANAGE INFORMATION, APPLICATIONS, WORKSTATIONS, AND DEVICES securely for overall cost savings with a streamlined approach to serving locations nationwide. Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology Menu Industries Energy & Utilities Financial Services Healthcare Manufacturing Retail Technology Our experts have optimized the way healthcare professionals work for large providers, hospitals, clinics, equipment monitoring companies, and even a Fortune 500 enterprise. Partner with Concurrency to identify and implement the right solution for your unique needs. OPTIMIZE AND AUTOMATE INTELLIGENTLY Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Logistic Optimization Our application of artificial intelligence optimizes routing of complex logistics distribution to save 10-20% on costs. Learn More Process Automation We use the power of artificial intelligence to help clients accelerate the automation of business processes. Learn More Smart Warehouse Logistic Optimization Process Automation Smart Warehouse Concurrency applies artificial intelligence to warehouse environments to optimize distribution, staging, and execution. Learn More Logistic Optimization Our application of artificial intelligence optimizes routing of complex logistics distribution to save 10-20% on costs. Learn More Process Automation We use the power of artificial intelligence to help clients accelerate the automation of business processes. Learn More Smart Warehouse Our end-to-end, cloud-based machine learning models easily handle pain points with live data for your business with stunning accuracy. Save money and mitigate mistakes with insights that add real value in real time so you facilitate more productivity from the same floor. Logistic Optimization Traditional, manual systems don’t always catch abnormal network behavior—which includes potential threats to security and on-time delivery. Countless events contribute to network bottlenecks, too many for even large teams of technicians to catch. We deliver gains through non-intuitive prediction and even situational modeling for events. Process Automation Our innovative, easy-to-implement, low-maintenance tools will fuel your speed of service and strengthen customer relationships. Erase issues in your current manual processes that result in costly rework and potentially find gaps. Automation takes over processes, often turning 100% manual processes to 90% automated—apply this across 500,000 times per year and imagine how much more above-the-line work teams can put that time to. We had an actual conversation with Concurrency, not just a question and answer session. We discussed how we would work together to drive a successful outcome. Phillip Bierdz | Riverside Medical Center Case Studies 01 From Legacy Complexity to Future Readiness 02 Transforming Accounts Receivable with an AI-Driven Customer Collections Agent 03 Advancing AI Adoption with Copilot Studio Enablement 04 Transforming Call Center Operations with Microsoft Teams Voice 05 Automating Finance Workflows with a Custom Power Platform and SharePoint Solution 06 Modernizing Document Management and Enabling AI-Ready Operations with Microsoft 365 01 From Legacy Complexity to Future Readiness View Details 02 Transforming Accounts Receivable with an AI-Driven Customer Collections Agent A U.S.-based chemical manufacturing organization partnered with Concurrency to modernize and automate its customer collections process through an AI-driven solution. Facing fragmented processes and limited visibility into outstanding receivables, the organization sought to improve efficiency, accuracy, and scalability within its finance operations. Concurrency delivered a Customer Collections Agent that centralizes data, automates workflows, and enables more proactive, intelligent collections management. View Details 03 Advancing AI Adoption with Copilot Studio Enablement Following a successful Microsoft Copilot adoption program, a leading manufacturing organization partnered with Concurrency to accelerate its AI journey through targeted Copilot Studio enablement. Building on early adoption momentum, the organization sought to empower employees with the skills and tools needed to design, build, and deploy AI agents. Concurrency delivered a structured, hands-on enablement program that advanced AI capabilities from productivity use cases to practical automation. View Details 04 Transforming Call Center Operations with Microsoft Teams Voice A U.S.-based organization partnered with Concurrency to modernize its legacy telephony system and implement a cloud-based call center solution using Microsoft Teams Voice. Facing limitations with its existing phone system, the organization needed a scalable, integrated platform to support customer interactions and internal communication. Concurrency delivered a Teams Voice solution with advanced call routing, auto attendants, and call queues—enabling a streamlined, high-performing call center experience and a future-ready communication foundation. View Details 05 Automating Finance Workflows with a Custom Power Platform and SharePoint Solution A U.S.-based manufacturing organization partnered with Concurrency to modernize and automate its finance workflows through a custom-built application and SharePoint-based platform. Initially seeking a Power Apps solution, the project evolved into a more advanced SharePoint Framework (SPFx) implementation to support complex CapEx workflows, approvals, and financial calculations. The result was a centralized, scalable solution that streamlines finance operations and improves accuracy, visibility, and user experience. View Details 06 Modernizing Document Management and Enabling AI-Ready Operations with Microsoft 365 A U.S.-based commercial real estate organization partnered with Concurrency to modernize its document management, device management, and AI readiness through a comprehensive Microsoft 365 transformation. Relying on legacy file storage systems and disconnected tools, the organization faced challenges managing large volumes of structured and unstructured data. Concurrency delivered a secure, cloud-based foundation that improves collaboration, strengthens security, and enables future AI-powered workflows. View Details Previous Next Blog Azure OpenAI, Data & AI A Practical Guide to Microsoft 365 Copilot Adoption: Turn Licenses into Measurable Business Impact June 16, 2026 Concurrency Impact Urgency Matrix Defined! 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