/ Insights / Integrating ServiceNow and AI: View Recording Insights Integrating ServiceNow and AI: View Recording June 13, 2023Did you attend Knowledge? We’re talking about the integration of artificial intelligence into ServiceNow, both from the incredible co-announcement between Microsoft and Service Now, as well as other custom capabilities. We’ll talk about:The OpenAI and ServiceNow announcementEngaging AI on the end user and service desk sideDriving efficiencies from process automationSecurity-side automation and optimization
Blog Create a Simple Ticketing System in SharePoint Online I was recently tasked with creating a simple help desk ticketing system in SharePoint Online and Office 365 for a client. While I fully understood from the start that OOTB functionality in SharePoint wouldn’t provide the best means for accomplishing this task, I was pleased to discover that it is surprisingly capable of offering the… Feb 12, 2019 Concurrency
News Nathan Lasnoski: The Unstoppable Microsoft MVP for 14 Consecutive Years! Concurrency, Inc. is proud to announce that Nathan Lasnoski, the company’s Chief Technology Officer, has been named a Microsoft Most Valuable Professional (MVP) for the 14th consecutive year. This prestigious award recognizes Lasnoski’s exceptional expertise and contributions to the technology industry, specifically his work with Microsoft Azure. Being named a Microsoft MVP is a remarkable… Jul 12, 2023 Concurrency Blog