AITHE RAPID EVOLUTION IN AI INNOVATION PRESENTS EXCITING OPPORTUNITIES FOR EVERY INDUSTRY.Exciting Milestone Unveiled: Concurrency Attains Microsoft’s Advanced Specialization in AI and Machine Learning on Azure AI ReadinessTransform your business by integrating AI with your data, technology, and strategy. Identify impactful use cases and evolve your people, processes, and technology. Leverage proven patterns for successful AI adoption. Achieve clarity with our expert AI strategy and assessments.Generative AIBuild or buy Generative AI solutions tailored to your business needs. LLMs, chatbots, agents, and co-pilots are shaping the future of enterprise software. Join the dozens of enterprises we’ve guided through this new landscape. Discover, design, engineer, and deploy generative AI across your organization with our expertise.Machine Learning & Data ScienceDesign and engineer custom ML software with a focus on industry-specific needs. AI projects demand both domain and technical expertise, which is why our custom ML development is specialized by industry, business function, and use case.PUSHING THE BOUNDARIES R&D Investment Benefit from our dedicated R&D team, focused on solving the toughest challenges with maximum efficiency. Learn More Rapid Prototyping Gone are the days of expensive AI pilots that go forgotten. Our approach is designed to deliver quick, tangible results while minimizing risks and costs. Learn More Co-Innovation Partners More than service providers, we are your co-innovation partners. Learn More Robust ROI Calculations Every AI project lives or dies based on ROI. ROI aligns the solution to business value, ensuring that we only pursue projects that add substantial value. Learn More Diverse AI Talent As a distributed company, we attract and retain top AI professionals from across the country. Learn More R&D Investment Rapid Prototyping Co-Innovation Partners Robust ROI Calculations Diverse AI Talent R&D InvestmentBenefit from our dedicated R&D team, focused on solving the toughest challenges with maximum efficiency. Learn More Rapid PrototypingGone are the days of expensive AI pilots that go forgotten. Our approach is designed to deliver quick, tangible results while minimizing risks and costs. Learn More Co-Innovation PartnersMore than service providers, we are your co-innovation partners. Learn More Robust ROI CalculationsEvery AI project lives or dies based on ROI. ROI aligns the solution to business value, ensuring that we only pursue projects that add substantial value. Learn More Diverse AI TalentAs a distributed company, we attract and retain top AI professionals from across the country. Learn More R&D INVESTMENTWe continually study and test state-of-the-art machine learning techniques across the field, so we can apply them to specific industries, business functions. and use cases. This enables us to adapt these state-of-the-art methodologies to the unique needs of your organization.Comprehensive Industry ApplicationsOur R&D initiatives are not confined to theoretical advancements but are rigorously applied across multiple sectors, including manufacturing, retail, and financial services. For instance, we have optimized supply chain logistics in manufacturing with advanced demand planning and time series forecasting methods, enhanced customer experiences in retail using state-of-the-art intent detection and RAG-pipeline routing, and improved fraud detection mechanisms in financial services using advanced anomaly detection and aberrant behavior methods.Advanced Machine Learning TechniquesOur expertise spans a broad spectrum of machine learning techniques, from deep learning and reinforcement learning to natural language processing and computer vision. By staying at the forefront of these technologies, we ensure that our clients benefit from the most advanced, effective, and efficient AI solutions available. Our R&D NorthStar is practical business value.Continuous Improvement and InnovationWe foster a culture of continuous improvement, encouraging our team to pursue ongoing education and professional development. This commitment to staying current with the latest research and technological trends allows us to provide our clients with AI solutions that are not only cutting-edge but also grounded in the latest scientific discoveries and practical applications.Proven Track RecordOur extensive portfolio of successful AI implementations across various industries serves as a testament to our expertise and capability. We systematically de-risk projects by employing rigorous testing and validation protocols, ensuring that each solution is robust and delivers measurable value. Rapid PrototypingPhased Development ApproachOur phased development process ensures that each project is broken down into manageable stages, allowing for early detection and mitigation of potential risks, preventing premature optimization, and staying scrappy until we’ve validated there’s sufficient business value to continue investment. This approach not only de-risks the project but also ensures that you receive incremental value at each stage of development.Utilization of Reference ArchitecturesBy utilizing pre-defined reference architectures, we streamline the development process, reducing the time and cost associated with building AI solutions from scratch. These architectures serve as blueprints that guide our development efforts, ensuring consistency, reliability, and scalability of the final solution.Solution AcceleratorsMicrosoft publishes “solution accelerators” that facilitate the adoption of their technologies. But we go beyond these, designing and engineering modules that are robust to edge cases and prepared for production environments. Our suite of solution accelerators comprises reusable components and frameworks that further expedite the development process. These accelerators have been refined through numerous successful implementations, ensuring that they are robust and effective in delivering the desired outcomes.Iterative Testing and ValidationThroughout the prototyping phase, we employ rigorous testing and validation protocols to ensure that each iteration meets the defined requirements and performance benchmarks. This iterative approach allows us to make necessary adjustments and improvements quickly, ensuring that the final solution is optimized for your specific needs. Co-Innovation PartnersOur collaborative approach is rooted in a deep understanding of your business objectives and challenges, ensuring that we are fully aligned with your goals from the outset. This partnership mindset drives us to work with the same level of dedication and commitment as if we were stakeholders in your business.Alignment with Business ObjectivesOur first step in any project is to gain a comprehensive understanding of your business objectives, challenges, and opportunities. This alignment ensures that our AI solutions are not developed in isolation but are fully integrated with your strategic goals, delivering maximum impact.Risk Mitigation StrategiesWe adopt a proactive approach to risk management, meticulously scoping each project to identify potential risks and implement mitigation strategies. This not only protects your investment but also ensures that the project remains on track to deliver the desired outcomes. Our phased development process ensures that each project is broken down into manageable stages, allowing for early detection and mitigation of potential risks, preventing premature optimization, and staying scrappy until we’ve validated there’s sufficient business value to continue investment.Lean and Efficient Project ManagementOur project management practices are designed to eliminate waste and optimize resource utilization. By adopting lean methodologies, we ensure that every aspect of the project is focused on delivering value, from initial scoping to final deployment.Long-term Partnership and SupportWe believe in building long-term relationships with our clients, providing ongoing support and continuous improvement to ensure sustained success. Our commitment extends beyond the initial deployment, with regular reviews and updates to ensure that the AI solutions continue to deliver value and adapt to evolving business needs. Robust ROI CalculationsOur approach to ROI is realistic because we simulate it based on plausible and conservative estimates of solution effect size and the future performance of the business it’s affecting based on historical business performance. We also treat it as a range rather than a single number, which better reflects the dynamic nature of business performance and uncertainty inherent in it.Why Simulate ROI?ROI simulation is critical because it:Aligns the solution to business value.Ensures that only value-adding projects are undertaken.Provides a realistic estimate of future business performance, accounting for natural fluctuations.How Do We Estimate ROI?Estimating ROI requires understanding both the potential effectiveness of the solution and the expected business performance. We combine insights from our AI expertise with your data to make informed predictions about future conditions. Here’s our process:Identify key drivers of ROI.Understand how these drivers interact with business conditions and solution effectiveness.Gather month-to-month data to track changes and trends.Simulate business conditions to see how they impact overall ROI.Why Is It a Range, Not a Single Number?Business conditions are always uncertain and subject to change. By providing a range of possible ROI outcomes, we offer a more accurate and realistic picture of what to expect. This approach avoids the pitfalls of unjustified precision and better informs decision-making.How Do We Simulate It?We use Monte Carlo simulations, running thousands of scenarios to estimate potential ROI under varying conditions. Each scenario adjusts for variability, providing a comprehensive view of potential outcomes. This method produces a range of ROI estimates, giving you a clear picture of the best and worst-case scenarios, helping to align solutions with business value and inform funding decisions. Diverse AI TalentOur diverse talent pool is a key differentiator, allowing us to approach problems from multiple perspectives and develop robust, well-rounded solutions built with both best in class technology by best in class domain experts.Expertise Across Multiple DisciplinesOur team includes experts with advanced training in applied physics, economics, statistics, computer science, and other critical fields. This multidisciplinary expertise enables us to tackle complex problems with innovative solutions that are grounded in a deep understanding of the underlying first principles. This is crucial for successful AI projects.Access to Nationwide TalentBeing a distributed company with a strong technical reputation allows us to tap into top technical talent from across the country. This access to a wider talent pool ensures that we can assemble the best possible team for each project, bringing together diverse skills and perspectives to deliver exceptional results.Continuous Learning and DevelopmentWe prioritize continuous learning and professional development, ensuring that our team stays current with the latest advancements in AI and related fields. This commitment to ongoing education ensures that our solutions are not only cutting-edge but also based on the latest research and best practices.Proven Success Across IndustriesOur diverse talent has successfully implemented AI solutions across various industries, from optimizing manufacturing processes to enhancing customer experiences in retail and improving risk management in financial services. This breadth of experience allows us to bring best practices and innovative ideas from one industry to another, driving cross-industry innovation and success.Imagine eliminating labor-intensive processes to expedite time-to-value throughout the business. Enhancing productivity creates value and stimulates innovation.We have experience working in industries like manufacturing and retail, business functions like marketing, supply chain, revenue, and operations, and on use cases like auto-quoting, demand planning, next best action, recommendation systems, and chatbots. Concurrency’s AI Envisioning Session was outstanding. It provided a unique platform for our team to collaborate and brainstorm, resulting in a fantastic list of actionable ideas to make AI a reality at our organization. The insights and strategies we developed during the session are already proving invaluable as we move forward.Sam Hilgendorf | Fox World TravelCase Studies 01 Enhancing Manufacturing Efficiency with Microsoft Copilot for M365 02 Accelerating Productivity and Insights with Microsoft Copilot for M365 03 AI Agents Transform HR and Legal Operations for Leading Manufacturing Company 04 AI-Powered AR/AP Matching Transforms Financial Operations for Leading Manufacturer 05 AI-Powered Chat: Transforming Technical Support with Generative AI 06 AI-Driven Solution for Enhanced Document Accuracy01Enhancing Manufacturing Efficiency with Microsoft Copilot for M365A leading process manufacturer partnered with our team to deploy Microsoft Copilot for Microsoft 365, driving improved data-driven decision-making, enhanced operational efficiency, optimized collaboration, and stronger governance and data security. View Details02Accelerating Productivity and Insights with Microsoft Copilot for M365 An Insurance organization partnered with our team to deploy Microsoft Copilot for Microsoft 365 driving increased efficiency, enhanced user engagement and AI adoption, and stronger governance and data security. View Details03AI Agents Transform HR and Legal Operations for Leading Manufacturing CompanyA leading manufacturing company partnered with Concurrency to modernize its HR and Legal operations using AI Agents. These intelligent solutions were designed to automate repetitive tasks, improve compliance, and elevate employee and legal team productivity. By deploying AI into high-volume support workflows, the organization achieved measurable efficiency gains and established a foundation for competitive advantage through intelligent automation. View Details04AI-Powered AR/AP Matching Transforms Financial Operations for Leading ManufacturerA leading North American process manufacturer partnered with Concurrency to modernize its Accounts Receivable (AR) and Accounts Payable (AP) operations using AI and automation. By deploying an intelligent receipt-matching solution, the organization significantly reduced manual workload, improved processing accuracy, and streamlined finance workflows—leading to greater operational efficiency and fewer errors in day-to-day transactions. View Details05AI-Powered Chat: Transforming Technical Support with Generative AIA leading North American discrete manufacturer partnered with Concurrency and Microsoft to pilot an AI-powered chat assistant that enhances the way teams access complex technical documentation. The solution streamlines the retrieval of highly specific information, reducing time and effort, and significantly improving the customer and employee experience across key workflows—while giving the organization a competitive edge through faster response times, greater accuracy, and a more modern, AI-driven support experience. View Details06AI-Driven Solution for Enhanced Document AccuracyA major process manufacturing company partnered with Concurrency and Microsoft to automate and streamline its sales order documentation process. By deploying an AI-powered solution to review critical sales documents, the company dramatically improved accuracy, reduced manual workload, and eliminated recurring errors. This initiative led to significant time savings and operational efficiency across key manufacturing workflows. 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