/ Case Studies / Centralizing Employee Communication With a Modern SharePoint Intranet Case Studies Centralizing Employee Communication With a Modern SharePoint Intranet A U.S.-based manufacturing organization partnered with Concurrency to design and launch a modern SharePoint Online intranet that centralizes employee communication, resources, and document access. Operating without a corporate intranet, the organization relied on fragmented tools and informal channels to share information—creating inconsistent experiences and limiting visibility across departments. Critical Issue The organization had no corporate intranet or centralized digital home for employees. Company announcements, departmental resources, and shared documents were distributed across email, file shares, and ad‑hoc collaboration spaces, resulting in inconsistent access to information and reduced engagement. Leadership needed a modern, user‑friendly platform to support employee communication, strengthen culture, and standardize how information is shared. Customer Profile A mid‑market manufacturing organization with a distributed workforce supporting production, engineering, and corporate operations. The organization values clear communication, secure collaboration, and scalable digital workplace tools that align with Microsoft 365. Key Problem Without an intranet foundation, the organization lacked a consistent way to communicate company‑wide updates, surface critical resources, or support departmental collaboration. Any solution needed to balance usability with governance—ensuring information was easy to find while maintaining structure as adoption increased. BUSINESS CHALLENGES Before partnering with Concurrency, the organization faced several challenges: No centralized intranet or internal landing page for employees Fragmented communication channels, leading to inconsistent messaging Departmental silos, with limited visibility into shared resources Unstructured document storage, increasing search time and confusion Lack of standards for future SharePoint site creation and growth Outcomes Centralized Intranet Experience The engagement delivered a SharePoint Online intranet with a company‑wide homepage and up to eight departmental sites, creating a single platform for announcements, resources, and collaboration. Standardized Site & File Governance Design templates, recommended file structures, and clear usage guidance established consistency across SharePoint sites—reducing sprawl and setting standards before broad adoption. Scalable Microsoft 365 Foundation The intranet serves as a foundation for future Microsoft 365 expansion, with a defined roadmap to extend collaboration, content publishing, and additional use cases as the organization’s needs evolve. our solution Concurrency partnered with the organization to design and build a modern SharePoint Intranet aligned to both current needs and future growth. Discovery & Design Conducted SharePoint discovery sessions and requirements workshops Designed intranet architecture and navigation Developed UI/UX design patterns for consistency Build & Deployment Built a centralized SharePoint Online homepage Created up to eight departmental SharePoint sites Delivered design templates for future site creation Provided guidance on when to use SharePoint, OneDrive, and Teams Adoption & Readiness Defined recommended file structures and sharing procedures Delivered a phased roadmap for additional M365 use cases Supported go‑live and hyper‑care to ensure smooth adoption IMPLEMENTATION HIGHLIGHTS Company‑wide intranet homepage delivered Up to 8 department‑specific SharePoint sites created Standardized templates and governance guidance provided Foundational platform designed for long‑term M365 adoption BUSINESS VALUE By investing in a structured intranet platform, the organization replaced fragmented communication with a centralized, search‑friendly experience. Employees gain faster access to information, departments collaborate more consistently, and leadership now has a scalable digital workplace foundation that supports growth without rework. CONCLUSION By partnering with Concurrency, the organization launched a modern SharePoint intranet that improves communication, collaboration, and consistency across the business. The engagement delivered immediate value while establishing a governed foundation for future Microsoft 365 and digital workplace initiatives. SharePoint Intranet & Modern Workplace FAQs What is a SharePoint intranet and why do organizations need one? A SharePoint intranet is a centralized, company‑wide digital hub used to share news, announcements, policies, and employee resources. Organizations use SharePoint intranets to replace fragmented communication channels with a single, searchable platform that improves information access, consistency, and employee engagement. What problems does a SharePoint intranet solve for manufacturing organizations? Manufacturing organizations often struggle with siloed communication, unstructured document storage, and inconsistent access to information. A SharePoint intranet provides a centralized home for company updates and departmental content, reducing reliance on email and improving visibility across teams and locations. How many departments can be supported in a SharePoint intranet? A SharePoint intranet can support multiple departments using dedicated sites with consistent templates and governance. In this engagement, the intranet architecture was designed to support up to eight department‑specific SharePoint sites, allowing each team to publish content while maintaining a unified experience. How does SharePoint help standardize document management and file sharing? SharePoint enables organizations to define recommended file structures, permissions, and sharing procedures. By standardizing how documents are stored and accessed, teams spend less time searching for content and reduce confusion around where information should live within Microsoft 365. What is the difference between SharePoint, OneDrive, and Teams for file storage? SharePoint is best suited for shared, department‑ or company‑wide content, OneDrive is designed for individual work and drafts, and Teams supports collaboration tied to conversations and projects. Clear guidance on how these tools work together helps organizations avoid duplication and improve user adoption. Can a SharePoint intranet scale as organizational needs grow? Yes. A well‑designed SharePoint intranet serves as a foundation for future Microsoft 365 expansion. With standardized templates and governance in place, organizations can add new sites, content, and use cases over time without re‑architecting the platform.
