THAT Conference 2019
Day: Thu, Aug 8 Time: 2:30 PM Location: H (map)
Level: 200 Primary Category: UX/UI Secondary Category:
Tags: "User Experience", "Customer Experience", "User Journey", "Psychology", "Branding", "UX", "UI", "Product Design"
The session will walk the audience through understanding key concepts around a Customer's Experience and the synergy between a User's Experience and how both CX and UX together galvanize a Product and Brand. The content expressed in this session is applicable to any industry and is a cornerstone for any individual or team to understand an internalize.
The session will show real-world examples of products that have excellent CX journeys while at the same time zooming into the CX at particular moments on great User Experiences.