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ServiceNow Shortcuts - Editor Macros

Editor Macros, found at “System Definition -> Syntax Editor Macros”, are code shortcuts that you can create in ServiceNow to automatically create code-blocks while in a script edito. For example, you can simply type vargr and hit the Tab key. This will create the code block for obtaining a GlideRecord.

Steve Seibold by Steve Seibold

ServiceNow to Azure DevOps: Working Together in Harmony

Microsoft has been on the forefront of integrating with ServiceNow, but what solutions exist for getting ServiceNow records into Azure DevOps? Check out this post to learn more about outbound REST Messages out of the ServiceNow platform in order to create work items within Azure DevOps.

Michael Dugan by Michael Dugan

ServiceNow: A Beginner’s Point of View

Over the past week I had the opportunity to work on a project that required some ServiceNow integration. Being new to Concurrency and the IT world I originally didn’t know what ServiceNow was, what its purpose was, and who uses it. I wanted to share some of those hurdles, and the and the answers that I found to overcome some of those hurdles.

Trevor Suarez by Trevor Suarez

Instance Security Center

Introduced in the Madrid release of ServiceNow, Instance Security Center is a new and improved version of the instance security dashboard that was introduced in Jakarta. The new security center gives you a Centralized Compliance view of security PKIs that will allow you to get a baseline of the security events in your instance every day. Additionally, Security Center provides you with a daily compliance Score, Predefined Audit Control Categories, Built-in Remediation guidance, email tracking.

Rob Plank by Rob Plank