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Service Management In The Executive Suite – Part 5

This is part 5 of a running series on how to pull together key service management activities to support executive business decision making. Part 1 provided an overview of a 5-Step approach for pulling together actions and data for executive decisions. Part 2 addressed how to identify company services. Part 3 looked at how to apply service discovery and mapping, or “bill of materials” that support each of those services. In Part 4, we saw how to translate all this into service costs and unit costs. Here in Part 5 we’ll take a look at what to do with the information gleaned in the first 4 parts to develop a target IT strategy.

Randy Steinberg by Randy Steinberg

Executive Lunch in Minneapolis

Concurrency pulled together clients and our sales excutive team for an Executive Briefing at Crave in Minneapolis to discuss a recent client success.  A midwest airline completed a success data project with Concurrency using PowerBI, Azure Data Bricks and Data Lake to load and analyze booking data across their enterprise.  The brief was attended by several other clients who are planning to enbarck on a simular engagement and wanted to learn more about the process.

Nick Rustad by Nick Rustad

Concurrency + ServiceNow = Success!!

Learn more about how you may achieve business transformation through your partnership with Concurrency and leveraging ServiceNow

Matt Smith by Matt Smith

Plan Ahead: Microsoft Ignite 2019

As we wrap up Ignite 2018. Dates for Ignite 2019 have been posted. Here is the information for the next Microsoft Ignite Conference from Microsoft. November 4th - 8th | Orlando, FL The biggest, most comprehensive Microsoft technology event is headed back to Orlando in 2019. If you’re inspired by all that’s happening, you won’t want to miss being among the first to know when registration opens up. You can already pre-register for the event, which sold out again this year and boasted some 30,000 attendees.

Hozafa Motiwala by Hozafa Motiwala

The Softer Side of Concurrency Series - Part 1: The Hands and Feet in Our Communities

Throughout this year, and moving forward, Concurrency wants to be the Hands and Feet in our communities, meaning that we will continue to be the “hands” by giving financially, but also being the “Feet” where we “GO” out into our communities and participate, because Together We Can Be the Change!
 

Heather LaPorte by Heather LaPorte

Understanding NoSQL

A quick and basic understanding of what NoSQL is.

Nick Adams by Nick Adams

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