What’s In Your IT Portfolio?

Modern IT Management practices shift the focus from managing IT as a pile of assets, projects and technologies to managing IT by the services the business actually consumes. With this, IT is actually managed as a portfolio of investments in services that are being delivered.

by Randy Steinberg Jun 3, 2016

IT is Undergoing a Fundamental Change and We're Not Looking

Without our realizing it, the primary role of IT as an engineering organization has been shifting to one of service integration. IT executives who don't understand this shift will face ever increasing challenges in meeting business needs at cost and availability levels acceptable to the business.

by Randy Steinberg Jun 2, 2016

Create Demo Change Request Data in System Center Service Manager

Diving deep into Change Requests within Service Manager 2012 R2

by Michael Dugan May 16, 2016

Modern IT Management Explainer Video

A few weeks ago we recorded a Modern Management explainer video with the intention of further breaking out the qualities of how IT Service Management has changed in the last few years. 

by Nathan Lasnoski Apr 21, 2016

Modern IT Management Event

You're invited to the Modern IT Management Event — a business strategy event where our experts will provide real world examples and guidance on how to best enable your IT department to drive your business strategies.

by Kim Claditis Mar 22, 2016

Modern IT Management Defined: DevOps, ITIL, Cloud, Agile, or All of the Above?

What if I told you that you had to take your management platforms and start over, but this time you needed to plan for the next generation of how you'd work with your teams.  What if I told you that you needed to re-address how you dealt with your operational lifecycle, development, and release management.  This is what my team and I did over the last several months.  We decided that we'd look at what the management landscape will look like years from now and apply those concepts to the tools being released by Microsoft for the cloud-centric world. 

by Nathan Lasnoski Feb 5, 2016

Dynamics CRM and ITSM Joining Forces

Dynamics CRM and ITSM joining forces thanks to Provance and AlfaPeople

by Dan Fink Feb 1, 2016

Azure Automation Hybrid Runbook Worker firewall/proxy configuration

All you need to know about configuring your firewall or proxy server to support Azure Automation Hybrid Runbook Workers!

by John Hennen Jan 21, 2016

DevOps and Dynamics CRM in the External Application Support Process

Are DevOps and Dynamics CRM best friends?  I recently worked with a customer who was very interested in reducing the inefficiencies in their support process and we came up with an innovative solution. 

by Nathan Lasnoski Jan 21, 2016

Azure API Management

This week on the MS Dev Show, we interview Miao Jiang, Program Manager on the Azure API Management team. API Management is a service on Azure that provides a lot features on top of any API so you don’t have to spend the time to bake these common features in yourself.

by Carl Schweitzer Nov 1, 2015

10 Ways Manufacturers Can Do More with Less in 2023 - Part 1

As we enter the new year, manufacturers are assertively focusing on how they optimize their business during uncertain economic conditions.  The goal of most manufacturers is to do more with less, or at minimum optimize their ability to execute their mission for their customers.  Working with many manufacturers, I am seeing a variety of ways that companies can leverage technology to do more with less year. 

Part 1 of this series outlines the first five ways that manufacturers can do more with less.

by Nathan Lasnoski Jan 17, 2023

10 Ways Financial Services Organizations Can Do More with Less in 2023

As we enter the new year, financial services organizations are assertively focusing on how they optimize their business during uncertain economic conditions.  The goal of most businesses is to do more with less, or at minimum optimize their ability to execute their mission for their client.  In working with many financial services organizations, I am seeing a variety of ways that organizations are able to leverage technology to do more with less this year.   

by Nathan Lasnoski Jan 10, 2023