A few weeks ago we recorded a Modern Management explainer video with the intention of further breaking out the qualities of how IT Service Management has changed in the last few years. The evolution of IT's ever-present necessity within the fabric of the business and modern techniques have given many opportunities to improve the way businesses operate.
In the explainer video I spend some time reviewing the concept of Modern Management, its phases, and relationships to technologies. Check it out!
We also have our full Modern IT event recorded online here: