Authors

Michael Dugan

Michael Dugan

Focused in Service Management, Operations Management, and all things ServiceNow!

Contributions by Michael Dugan

ServiceNow to Azure DevOps: Working Together in Harmony

Microsoft has been on the forefront of integrating with ServiceNow, but what solutions exist for getting ServiceNow records into Azure DevOps? Check out this post to learn more about outbound REST Messages out of the ServiceNow platform in order to create work items within Azure DevOps.

Michael Dugan by Michael Dugan

ServiceNow Test Management: Accelerate the Management of Testing Processes

Are you looking to streamline your user acceptance testing experience? Look no further than ServiceNow's very own Test Management suite which features a simplified process for executing tests around software development. Furthermore, gain visibility into which test cases are passing versus which tests have defects, and sign off when you're ready for deployment!

Michael Dugan by Michael Dugan

Terraform State Walkthrough

Whether you're new to Terraform or a seasoned expert, this blog walks through how to move previously defined resources into a brand new module by using state commands.

Michael Dugan by Michael Dugan