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Dynamics CRM



Preparing for Dynamics 365

Dynamics 365 includes many new features, but it also deprecates some older features as well. In order to be prepared for your upgrade to Dynamics 365, it's important to identify what's changing, how it these changes will affect you, and what you can do to prepare.

Dan Fink by Dan Fink

Dynamics 365 Use Rights Breakdown

The Team Member and Business Application subscriptions available with Dynamics 365 are an excellent way to reduce licensing costs by ensuring you're paying for only the functionality that users require. To make this easier, a full table of the detailed use rights is available here for review.

Dan Fink by Dan Fink

Dynamics 365 Pricing Calculator

The licensing for Dynamics 365 can include many different Business Applications, Subscription Types, and pricing tiers. Hopefully this calculator can help break down the differences between the applications, tiers, and plans for Dynamics 365. Take a look at Dynamics 365 Licensing Made Simple for more details on the components which make up Dynamics 365, and Use Rights Breakdown for details the scope of use rights in Dynamics 365.

Dan Fink by Dan Fink

Dynamics 365 Licensing Made Simple

The Business Applications, Plans, Subscription Types, and features of Dynamics 365 can be a bit confusing. Here is a helpful breakdown of Dynamics 365 which lends to a better understanding of the new licensing model. Take a look at the Dynamics 365 Pricing Calculator for more details.

Dan Fink by Dan Fink

Dynamics CRM Field Service Mobile App: Resco No More

Microsoft has published a Field Service Mobile app, allowing customers using Field Service to move away from the previously required 3rd-party Resco mobile client and the managed solutions required for Resco and FieldOne.

Dan Fink by Dan Fink

Microsoft Acquires LinkedIn and Dynamics CRM Prospers

Yet another great acquisition by Microsoft is pushing the boundaries even further in the CRM arena, with Dynamics users everywhere eagerly awaiting to reach beyond social engagement and insights, to full relationship mapping and analytics.

Dan Fink by Dan Fink

No-Code Configurations for Dynamics CRM – Part 1

This is the first article (of two) where I am going to detail out the different areas of no-code configurations, to give you an idea of what you can do with this type of customization in Dynamics CRM.

John Adali by John Adali

Customization Options for Dynamics CRM

This is the first post in a multi-part series on how to create customizations in Dynamics CRM. If you’ve ever used Dynamics CRM, you quickly learn that while it’s got a lot of features and functionality out-of-the-box, the system really needs to be customized to your specific environment to fully meet your business needs.

John Adali by John Adali