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Dynamics CRM Field Service Mobile App: Resco No More

Microsoft has published a Field Service Mobile app, allowing customers using Field Service to move away from the previously required 3rd-party Resco mobile client and the managed solutions required for Resco and FieldOne.

Dan Fink by Dan Fink

Microsoft Acquires LinkedIn and Dynamics CRM Prospers

Yet another great acquisition by Microsoft is pushing the boundaries even further in the CRM arena, with Dynamics users everywhere eagerly awaiting to reach beyond social engagement and insights, to full relationship mapping and analytics.

Dan Fink by Dan Fink

Dynamics CRM 2016 Upgrade Paths

Upgrading Dynamics CRM Online to 2016 does not have to be a major event, and using some of these upgrade paths and processes might help your organization make new features available to your users sooner rather than later.

Dan Fink by Dan Fink

CRM Tip: Comparing Security Roles with Photo Editor Layers

Comparing security roles in Dynamics CRM can be a major hassle, and take quite a long time to identify exactly which items are different. Here's a quick tip that can be used to overlay the roles on top of each other so it's immediately apparent which permissions are different.

Dan Fink by Dan Fink